Kola and team were exceptional in resolving my issue with x6 numbers - He gave me a lot of his time and never felt like it was too much trouble - he is a credit to your company and I will recommend h... See more
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Fantastic experience of customer service in the Watford store. TJ helped me to fine a brilliant solution to the lack of WiFi in the holiday house we are renting for Christmas. He couldn’t have been mo... See more
Company replied
sona she was very helpful and amazing service she did provide to me, 100% recommend Three
Company replied
Exceptional customer service by Zee. He is helpful, friendly and professional. Always ready and willing to help find a solution for the customer. He's a credit to 3 team. The team members are also fri... See more
Company replied
Company details
About Three UK - 3Store Watford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36 The Harlequin Centre, WD17 2TE, Watford, London, United Kingdom
- 01923225398
4.9
Excellent
149 reviews
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Kola is a credit to the business!
Kola was very informative and helpful. Nothing was too much trouble for him he was very patient and answered all our questions. We have had quite difficult experiences with three in the past but Kola has restored our faith in the business.
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Watford
We're delighted Kola made things easy, and gave you more confidence in Three this time, Sarah. We really appreciate you giving us another chance :) -Scott
Reply from Three UK - 3Store Watford
Walter, you just made our day! 🎉 Big shoutout to TJ for making your experience excellent and thank you for taking the time to share it with us. -Ashifa
The advisor was absolutely brilliant
The advisor was absolutely brilliant , so helpful and professional , kola is his name .
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Watford
That's amazing, Audrey! A big shout-out to Kola. Thanks for taking the time to share your experience with us. -Suhaas
Excellent service
Excellent product knowledge and helpful service. .Excellent serive . Amazing knowledge about products... he connect with is customer and advice what's best for them. Please promote him.
December 8, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for this fantastic 5⭐ review. We really do love to hear this! Hope you have a great day 😊 -Jade
10/10 Experience
Kola was extremely helpful and informative, I found my experience 10/10 and I am very happy that I have joined you guys.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Thankyou very much Sona for providing…
Thankyou very much Sona for providing Amazing service, extremely helpful! provided us with every important detail,l we needed to understand when purchasing my daughter's new phone made the experience of buying her a new phone way less intimidating and stressful deserves a well earned pay raise for sure will be coming back ! Thank you very much Sona
November 29, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Reply from Three UK - 3Store Watford
Hey.
Thanks! Your review is really appreciated. -Pete
Kola the assistant that helped me in…
Kola the assistant that helped me in Watford branch was amazing, friendly and funny ,very good service and helped reduce my monthly payments
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Kola was amazing!
Kola was very helpful and very friendly! Would recommend him when you come in :)
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for this amazing 5⭐ review, Mary. We really do appreciate you taking the time to send this over! Great work Kola 🎉 -Jade
Kola is always very friendly and…
Kola is always very friendly and helpful , whenever I'm coming to the store for any issue , he is here to help me quickly. I'm very happy
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
I recently visited the Three Mobile…
I recently visited the Three Mobile store in Watford to get a broadband connection and a SIM plan. Sona helped us with everything — she was amazing! She explained all the details clearly, was very patient, and made the whole process easy and smooth. Great service and a fantastic experience — thank you, Sona!
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
TJ is ABSOLUTELY THE BEST EVER with…
TJ is ABSOLUTELY THE BEST EVER with customer service advices and he is very very helpful and very very friendly and most of it, THE BEST PROFESSIONAL EVER I MET at Three in Watford. A REAL ASSET AT THREE G WATFORD. Thank you very much Three, THANK YOU VERY MUCH TJ. YOU ARE THE BEST. FLORIAN POPA
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Noor(staff) is so friendly-greeted us…
Noor(staff) is so friendly-greeted us with smile and very happy through out the process, very kind and helpful.
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for your feedback, Mary, and it's lovely to hear that you enjoyed great customer service from Noor. We appreciate you taking the time to share this with us. -Michael
Kola was such an amazing help
Kola was such an amazing help, he was polite and made us feel welcome.
He informed us with all the information we needed and was so helpful
October 24, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
New sim card contract
Lovely helpful man helped me through the sim choice process. Loads of helpful comments and he was very knowledgeable.
Pleased with my visit to the three shop in harlequin Watford
October 21, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for the fantastic 5⭐ review, Graham. We really appreciate you taking the time to leave such great comments! Well done team 🎉 -Jade
a big thank you to Kola at the three…
a big thank you to Kola at the three store in watford, absolutely amazing service, we’ve had so many problems with phone company’s these past few months and he just made everything stress free, absolutely amazing!!!
October 19, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Watford
Hey.
That's awesome stuff. We're glad to hear it. Thanks for the 5 stars. -Pete
Zee Was Brilliant
Zee knew everything, very helpful in dealing with a technical problem regarding broadband. Spoke to head office and everything.
October 7, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hi there, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Kola was very helpful and fun
Kola was very helpful and fun!
We managed to change my plan and he convinced me to upgrade my phone to which I'll come back for. Definitely sticking with 3
October 7, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for this amazing 5⭐ review, Adriana. Well done Kola 🎉 -Jade
TJ was great
TJ was extremely helpful in accommodating our requests and last minute changes when purchasing multiple phones. Great customer service.
October 5, 2025
Unprompted review
Reply from Three UK - 3Store Watford
Hi, Natalie.
That's great to hear. Thanks for taking the time to leave this 5 star review. -Pete
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