Three UK - 3Store Watford Reviews 

149
TrustScore 5 out of 5

4.9

36 The Harlequin Centre, WD17 2TE Watford, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Kola and team were exceptional in resolving my issue with x6 numbers - He gave me a lot of his time and never felt like it was too much trouble - he is a credit to your company and I will recommend h... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience of customer service in the Watford store. TJ helped me to fine a brilliant solution to the lack of WiFi in the holiday house we are renting for Christmas. He couldn’t have been mo... See more

Company replied

Rated 5 out of 5 stars

sona she was very helpful and amazing service she did provide to me, 100% recommend Three

Company replied

Rated 5 out of 5 stars

Exceptional customer service by Zee. He is helpful, friendly and professional. Always ready and willing to help find a solution for the customer. He's a credit to 3 team. The team members are also fri... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Watford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 36 The Harlequin Centre, WD17 2TE, Watford, London, United Kingdom

  • 01923225398

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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4.9

All reviews

(149)

32,223 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful staff friendly polite and…

Wonderful staff friendly polite and always helpful good experience

October 3, 2025
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Hi Andrew, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

KOLA WAS GREAT

KOLA WAS GREAT.
Excellent packaging and and top-notch customer service! Quick responses and smooth buying experience- highly- recommend! Very happy.
Thanks Kola.
Will recommend this three storey to my friends and family.

October 2, 2025
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Super happy to hear Kola was helpful in store, Valentina! We appreciate you taking the time to leave a 5⭐review and we're sure that Kola will be super pleased to see this. Have a lovely weekend. 🥰 -Danni

Rated 5 out of 5 stars

Noor provided amazing customer service…

Noor provided amazing customer service and it was an unforgettable experience to be served by her today.

October 1, 2025
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Thanks for the amazing feedback, Asim. We really do love to hear this! Well done to Noor 🎉 -Jade

Rated 5 out of 5 stars

She was lovely

She was lovely
Good customer service and was able to meet our need left really happy

October 1, 2025
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Thanks for the lovely 5* review, Abi 😊 -Jade

Rated 5 out of 5 stars

I recently upgraded my contract

I recently upgraded my contract. The staff was amazing & welcoming specially the Zee what amazing person . I heard me and gave solution too. Please give him a raise: )

September 29, 2025
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Hey Eric, that's amazing to hear! We're so glad you had the best experience, thank you for your review 😊 -Maxine

Rated 5 out of 5 stars

great service from Luiz

great service from the attendant named Luiz, he treated me very well

September 29, 2025
Unprompted review
Three UK - 3Store Watford logo

Reply from Three UK - 3Store Watford

Hi Bruno, this is the experience we love to hear for our customers. we'll certainly pass your feedback on! -John

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