Three UK - 3Store White City Reviews 

205
TrustScore 5 out of 5

4.9

Unit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD London, London, GB


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Rated 5 out of 5 stars

As I entered the store I was warmly welcomed, Jose was amazing with his help, heard my problem and instantly started helping me. I felt understood whilst carrying a friendly conversation. Definitely w... See more

Company replied

Rated 5 out of 5 stars

All the staff were very nice friendly and professional . Omayr , the Moroccan guy working there is 5 stars , very funny ( even if a bit upset losing the African cup ) The 2 other ladies ( emz the g... See more

Company replied

Rated 5 out of 5 stars

The store in white city Westfield were very helpful in helping fix my email, the advisor Hash and assistant manager Vinh. 5 stars

Company replied

Rated 5 out of 5 stars

Imaan was so lovely she made me want to buy more things!! I can with my friends and her energy was so vibrant and amazing making sure we were happy with what we we got and made sure we left more than... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store White City

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD, London, London, United Kingdom

  • 02087408563

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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4.9

All reviews

(205)

32,045 reviews in the last 12 months

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Rated 5 out of 5 stars

Wareesha is a true diamond

Wareesha is a true diamond, looked after me well and explained everything to me indepth.

April 15, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

This is fantastic to hear, Pippa! ✨ We’re delighted that Wareesha was able to support you so well. Thanks for the great review! -Veronica

Rated 5 out of 5 stars

Imaan was so kind and professional

Imaan was so kind and professional, her vibe brought me great comfort and articulated her knowledge to help me understand! Would recommend her a higher pay in wage if i was the manager!!

April 13, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hi Abigail, it’s great to hear how Imaan’s warm and professional approach helped put you at ease and made such a positive difference for you. Her support clearly left a lasting impression. -Kishan

Rated 5 out of 5 stars

Omayr was very helpful and done…

Omayr was very helpful and done excellent work for me.

April 13, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Thank you for sharing your thoughts, Miglena. We’re delighted to hear that Omayr provided such great support. -Afaq

Rated 5 out of 5 stars

Hash made our experience smooth and…

Hash made our experience smooth and efficient. He listened to our needs and didnt take long!!

April 12, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Appreciate you, Linda! Hash is all about giving his best, and we’re glad his support made your day easier. Good vibes all around! ⭐ -Ayesha

Rated 5 out of 5 stars

Lovely service from Emine upgrade and…

Lovely service from Emine upgrade and got an new sim highly recommend

April 10, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

You’ve totally made our day with those ⭐⭐⭐⭐⭐ vibes, Tahrir! We’re happy to know Emine was on point, thanks for sharing this with us!🔥 -Kashish

Rated 5 out of 5 stars

Imman was very helpful thanks for…

Imman was very helpful thanks for everything

April 10, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hi Jober ✨ it's brilliant that Imman was so attentive and helped get everything sorted so effectively for you 💎 Sending many smiles your way 🎯 -Arvind

Rated 5 out of 5 stars

Inman was great helping me with my…

Inman was great helping me with my contract and my husbands accounts

April 10, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Smiles all around, Gladys! Inman really delivered, taking care of everything for you and your husband with ease. We’re thrilled your visit felt so smooth. -Ashifa

Rated 5 out of 5 stars

Emine was really friendly and nice…

Emine was really friendly and nice helped me a lot ! Highly recommended

April 9, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Amazing, Swizel. We're delighted to hear Emine gave you such outstanding support. Thank you for recommending us so highly! 😇 -Prabhjeet

Rated 5 out of 5 stars

Got served by emine helped me really…

Got served by emine helped me really nicely highly recommended

April 8, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

That’s fantastic, John! 🎉 It’s wonderful to know Emine supported you so well. -Veronica

Rated 5 out of 5 stars

Wanted to sort out my contracts I got…

Wanted to sort out my contracts I got serviced by lovely Emine very precessional and kind highly recommend her

April 7, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

That’s wonderful feedback, Anselma. We’re glad Emine made managing your contracts clear and straightforward. -Shivam

Rated 5 out of 5 stars

Ramon was very helpful

April 6, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hi Davina, thanks for the lovely review. Great to hear Ramon made your experience feel well‑supported. -Kishan

Rated 5 out of 5 stars

Great customer service!

Imman was great and really helpful! Managed to update my contract and we went through all the available options until I was happy with my decision. Now I can't wait to receive my brand new phone!

April 6, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Thank you for sharing this, Dasha! We’re delighted to hear that Imman made the process clear and supported you throughout your upgrade. It’s great to know you felt confident in your choice, and we hope you enjoy your new phone when it arrives. -Afaq

Rated 5 out of 5 stars

I had the pleasure of meeting meza who…

I had the pleasure of meeting meza who was very helpful

April 4, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

That’s impressive, Mahmoud 💫 We’re pleased that Meza offered such calm, steady support during your visit. Wishing you bright moments ahead ❤️ -Arvind

Rated 5 out of 5 stars

Service

I had a very smooth service with the employee imman who was extremely helpful throughout and was advising me on the product I was purchasing. She is very kind and really made my day.

April 3, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hey Fahima! Thank you so much for your feedback. We’re so glad Imman could support you perfectly, and we’ll always be here whenever you need us. ☺️ -Kashish

Rated 5 out of 5 stars

I had a broken phone and was looked…

I had a broken phone and was looked after so well by Emz in the westfield store. Also Vinh was brilliant. Honestly couldnt ask for better service.Thank you guys .

April 4, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Yay, Fred 🎉 Glad that Emz at our Westfield store supported you with such steady care during the phone issue and that Vinh added a confident touch along the way. Thanks for sending this lovely feedback ❤️ -Arvind

Rated 5 out of 5 stars

I was served by Amina

I was served by Amina, she was very helpful.

April 4, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hey Regis! We love hearing this. Amina brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet

Rated 5 out of 5 stars

Hash I liked his service was fraindly…

Hash I liked his service was fraindly aswell

April 4, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hey Yafet, we’re thrilled to hear you had such a positive experience. It’s great to know that Hash was able to support you so well. Thanks for taking the time to share the joy! ⭐ -Ayesha

Rated 5 out of 5 stars

Hashish very good 👍 👌 👏

Hashish very good 👍 👌 👏

April 4, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hey Yeshi,

Thank you so much for your feedback. We’re so glad Hashish could support you perfectly, and we’ll always be here whenever you need us. ☺️ -Kashish

Rated 5 out of 5 stars

I had great help from omayr he was…

I had great help from omayr he was really helpful with the info he gave aswell has giving me a new sim

April 2, 2026
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

We appreciate your feedback, Hamid. Glad Omayr made the experience smooth and did everything he could to help. 😇 -Ayesha

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