As I entered the store I was warmly welcomed, Jose was amazing with his help, heard my problem and instantly started helping me. I felt understood whilst carrying a friendly conversation. Definitely w... See more
Company replied
Location
Switch locationUnit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD London, London, GB
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All the staff were very nice friendly and professional . Omayr , the Moroccan guy working there is 5 stars , very funny ( even if a bit upset losing the African cup ) The 2 other ladies ( emz the g... See more
Company replied
The store in white city Westfield were very helpful in helping fix my email, the advisor Hash and assistant manager Vinh. 5 stars
Company replied
Imaan was so lovely she made me want to buy more things!! I can with my friends and her energy was so vibrant and amazing making sure we were happy with what we we got and made sure we left more than... See more
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Company details
About Three UK - 3Store White City
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD, London, London, United Kingdom
- 02087408563
4.9
Excellent
205 reviews
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Imman made the experience very
Imman made the experience very enjoyable as she was very bubbly and helpful. She helped me with my problem very quickly and was also very friendly
April 1, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hi Mimi, we’re pleased Imman brought great energy, acted quickly to sort things out, and made the whole experience feel friendly and relaxed. -Kishan
Reply from Three UK - 3Store White City
Hello Rolyn 🎉 That’s awesome to hear! A huge shoutout to Hash for making your experience excellent. Thank you for sharing your feedback 😊 -Suhaas
Isabela
Isabela, and Hash was very helpful and friendly, thank you so much
April 3, 2026
Unprompted review
Reply from Three UK - 3Store White City
It’s wonderful to hear you felt well cared for by Isabela and Hash, Normanita. Thank you for sharing your experience. -Suhaas
Customer advisor Ramon Jr was helpful…
Customer advisor Ramon Jr was helpful and a helped with any enquiries I had
April 3, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hi Dorrell, pleased to hear Ramon Jr answered your questions and supported you throughout. -Kishan
It was great we got what we expected…
It was great we got what we expected with guidance of Ramon Jr.
March 31, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hi Maharshi, it's great to hear that Ramon Jr. looked after you and delivered top-tier service. We appreciate you sharing your thoughts with us! -Kishan
I had the pleasure of coming to this…
I had the pleasure of coming to this store and seeing Meza who helped me out!
March 29, 2026
Unprompted review
Reply from Three UK - 3Store White City
Yay, Hameef. We absolutely love hearing this 🎉 We’re pleased to hear that Meza made such a positive impact during your visit 🌟 Wishing you lots of smiles ahead ❤️ -Arvind
Came into the store to fix my billing…
Came into the store to fix my billing issue i ended up leaving all happy with Emz service as she helped me also put all my number on one account lovely person highly recommended
March 30, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hi Anna, what a lovely review! We’re so glad we could get your billing sorted and your numbers all onto one account in a single visit. Knowing you left us feeling happy and organized is exactly what we aim for. Your kind words truly mean a lot to us, and we really appreciate the recommendation! -Kishan
Meza helped me and was kind and helpful
March 27, 2026
Unprompted review
Reply from Three UK - 3Store White City
This is fantastic to hear, Ramina! 😊 We’re so glad Meza was able to help and made your experience a positive one. -Veronica
Offer and promotions 3 was offering
I went in today to query about the services that 3 offered. I was seen by a lovely lady called Imman. I was seen straight away with no waiting time. The customer service was exceptional, swift and excellent. :)
March 28, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hey Sadiyah, thank you for sharing this amazing 5⭐ review! We’re thrilled to hear Imman gave you such a fantastic experience. -Veronica
Great experience with Ramon at…
Great experience with Ramon at Westfield. Extremely helpful.
March 28, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hello, Emma! We’re so pleased to hear that Ramon made your visit to our Westfield store such a smooth and enjoyable one. Recognition like yours truly motivates our team to keep delivering the best possible service. 😇 -Prabhjeet
Ramon he nice and professional and I…
Ramon he nice and professional and I don’t know about what I choose he suggest to me good one
Thanks Ramon for you help
March 27, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thanks so much for sharing! Great to know Ramon gave you helpful suggestions and made the process easy. -Shivam
Romina was exceptionally
Romina was exceptionally, very good customer service,quick, knowledgeable and friendly
Thank you
March 26, 2026
Unprompted review
Reply from Three UK - 3Store White City
Wonderful, Fatemeh! We're delighted that Romina was a great help to you :) Thanks for taking the time to write this 5 star review :) -Scott
Imman was really good explained…
Imman was really good explained everything in detail in regards to my product. Made me feel welcome really good can't left the store very happy thanks Imman
March 26, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thank you, Carl. We’re so pleased to hear Imman took the time to explain everything clearly and made you feel welcome. It’s great to know you left the store happy. 🥰 -Prabhjeet
I went to the three store and had the…
I went to the three store and had the help of meza who was kind and went through everything
March 25, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thank you for sharing this with us, Julia! It’s lovely to hear that Meza took great care of you and walked you through everything so clearly during your visit. We can’t wait to welcome you back again! -Afaq
Amina was great
Amina was great. I went in knowing exactly what I wanted and my husband decided he also wanted a phone when we arrived. She was very helpful and patient when our baby was fussing
March 22, 2026
Unprompted review
Reply from Three UK - 3Store White City
That’s brilliant, Caitlin! We’re so happy to hear that Amina gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha
Very helpful and professional
Amina , Very professional and helpful answering all our questions.
March 22, 2026
Unprompted review
Reply from Three UK - 3Store White City
Oliver, we are delighted Amina offered attentive support and clear answers. Your kind words mean a lot. -Suhaas
I've been served by Roman
I've been served by Roman
He is so helpful and understands the needs of the client.
March 22, 2026
Unprompted review
Reply from Three UK - 3Store White City
Amazing, Slim, thank you for sharing such kind feedback! It’s wonderful to hear how Roman’s support made a difference and that he was able to provide the right guidance for your needs. 😇 -Prabhjeet
Had the pleasure of meeting Meza and he…
Had the pleasure of meeting Meza and he helped me and my friend get our new sims!!
March 21, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Meza. -Suhaas
Meza and nags were very helpful
March 21, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thank you so much! 🎉 We’re delighted Meza and Nags could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Westfield Store gives the best customer service
I came to the west field store after having an awful experience at the harrow store. Wareesha and Vinh helped us and made sure we had a smooth process. By the time we arrived to the store we were furious but they got everything done for us. Brilliant team work at the west field store
March 16, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thank you for taking the time to share your experience, Hansika. We’re glad to hear that the Westfield team turned things around for you and made the whole process much easier. It’s great to know that Wareesha and Vinh were able to resolve everything and ensure you felt supported. Can’t wait to welcome you back again. -Afaq
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