As I entered the store I was warmly welcomed, Jose was amazing with his help, heard my problem and instantly started helping me. I felt understood whilst carrying a friendly conversation. Definitely w... See more
Company replied
Location
Switch locationUnit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD London, London, GB
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All the staff were very nice friendly and professional . Omayr , the Moroccan guy working there is 5 stars , very funny ( even if a bit upset losing the African cup ) The 2 other ladies ( emz the g... See more
Company replied
The store in white city Westfield were very helpful in helping fix my email, the advisor Hash and assistant manager Vinh. 5 stars
Company replied
Imaan was so lovely she made me want to buy more things!! I can with my friends and her energy was so vibrant and amazing making sure we were happy with what we we got and made sure we left more than... See more
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Company details
About Three UK - 3Store White City
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD, London, London, United Kingdom
- 02087408563
4.9
Excellent
205 reviews
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i been served by a lady called Isabella…
i been served by a lady called Isabella , she was so knowledgeable and helpful , Thank you for the good experience that you gave me
March 16, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thank you so much for your lovely feedback, Khadija! 💛 We’re delighted to hear that Isabella took such great care of you. 😊 -Veronica
Emine was brilliant
Emine was brilliant, sorted out my issue and got me on my way.
March 14, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hey Mo! 🎊 Great to hear. Hats off to Emine for making the experience truly remarkable. Your feedback means a lot to us. -Suhaas
Meza was very helpful and hwlped me…
Meza was very helpful and hwlped me sort my issues out
March 11, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hello Imran, thank you for your kind words. It’s wonderful to hear Meza provided the support you needed. -Suhaas
Romina is a good sales person and I was…
Romina is a good sales person and I was so happy to be served by her and the her professionalism happy trip in london
March 14, 2026
Unprompted review
Reply from Three UK - 3Store White City
Superb, Arrazi! Thank you for sharing this, Arrazi. It’s wonderful to know Romina looked after you so well and that her professionalism stood out. Wishing you a fantastic trip in London. ☺️ -Ayesha
Emine in the white city branch was very…
Emine in the white city branch was very friendly, helpful and knowledgeable she took her time to help me find the best deal and made it a seamless experience
March 9, 2026
Unprompted review
Reply from Three UK - 3Store White City
Woohoo 🎉 Mohammed, we love hearing feedback like this! 🌟 We’re glad Emine at our White City branch provided such expert and friendly support, helping you find the deal that suited you best. Here’s to many more happy moments 🥰 -Arvind
Nagulan great customer service
Nagulan great customer service, really helpful
March 13, 2026
Unprompted review
Reply from Three UK - 3Store White City
Kuba, your words truly made our day. It’s fantastic to hear how smoothly everything went during your visit. Nagulan will be absolutely thrilled to know his dedication and support left such a strong impression. -Manavata
HASH!
HASH!! Hash welcomed us into the store as we needed our contacts transferred from one device to another. We initially went to samsung and they barely tried to help which was frustrating. However, Hash, who had willingess to help, solved this for us in under 5 minutes. He should be the store manager!
March 11, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thank you, Flora, for such an inspiring review! 🌟 We’re thrilled to hear how Hash turned a frustrating situation into a smooth and positive experience for you. His initiative and efficiency truly reflect the kind of service we strive to deliver every day. 😇 -Prabhjeet
The employee Ramon was very
The employee Ramon was very, very nice and explained all the available options brilliantly.
March 10, 2026
Unprompted review
Reply from Three UK - 3Store White City
Amazing, Nawa! It’s great to hear Ramon made such a positive impression by clearly explaining all the options. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Wareesha delivered excellent service…
Wareesha delivered excellent service and replaced my sim!!
March 5, 2026
Unprompted review
Reply from Three UK - 3Store White City
De Ro, thanks for writing a brilliant review. We're delighted that Wareesha sorted it for you :) -Scott
Meza was very helpful and kind
March 6, 2026
Unprompted review
Reply from Three UK - 3Store White City
We’re really glad to hear Meza gave you such great support. We want every customer to feel this happy with our service. 🌺 -Neha
My experience here was fantastic
My experience here was fantastic. I mean Isabella and Ramon spoke with me politely and calm.
March 8, 2026
Unprompted review
Reply from Three UK - 3Store White City
Aw 🎉 We love hearing this, Bernard. We’re thrilled that Isabella and Ramon were able to give you great support and make your visit seamless. 😊 Thank you for your lovely review. -Neha
Amina was a good help and provided…
Amina was a good help and provided everything I need perfect service thank you three White City and thank you Akins I am really thankful and grateful she served me today !
March 7, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thanks so much for sharing this lovely feedback, Jovelyn! We’re delighted to hear Amina gave you everything you needed and that Akins and the White City team made your visit such a positive one. It’s great to know you felt well looked after ✨ -Neha
Vinh was extremely helpful and nice.
We needed some help and Vinh was extremely helpful and patient.We sorted out our problem with his considerable help.He went beyond the normal and we were very grateful.
March 5, 2026
Unprompted review
Reply from Three UK - 3Store White City
That’s what great service looks like! Huge shout‑out to Vinh for making your visit special, and we’re even happier knowing it meant so much to you, Sarosh. -Ashifa
Imman and Vin were great with helping…
Imman and Vin were great with helping me. Imman was lovely and friendly and helpful and Vin was also helpful for the things that Imman couldn't do as her manager. The customer service was brilliant and one of the reasons why I've been with three mobile since i was 17, im 32 now.
March 4, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thank you, Adrianna. It’s wonderful to hear how seamlessly Imman and Vin worked together to ensure you felt fully supported. Your continued commitment over the years is deeply appreciated, and we’re proud to have delivered an experience that reflects that trust. -Manavata
Wareesha helped me with my broadband
Wareesha helped me with my broadband, she was very supportive.
March 4, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thanks for the feedback, Ayan! We’re glad to hear that Wareesha was able to assist you with your broadband. Enjoy the rest of your day! -Afaq
Emine was extremely friendly
Emine was extremely friendly, polite and patient. She didn’t rush me or try to upsell me. She offered the best deal on what I wanted and supported me with my decision. Will definitely be coming back to see her!
March 4, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thanks, Elanur! It’s awesome to know that Emine guided you through the options and helped you secure the right deal. Wishing you all the best ahead 🎉 We can’t wait to welcome you back again! -Neha
Smooth and excellent
Romina are so helpful and excellent in assisting me for my E-SIm. Thank you.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hey Kwan. We’re so pleased to know Romina gave you excellent support with your eSIM and made the process straightforward. It's great to know he made such a positive impression. -Prabhjeet
Wareesha was very good at accommodating…
Wareesha was very good at accommodating our needs through 3. She was attentive and given us the information we needed.
February 27, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Was a very friendly experience and…
Was a very friendly experience and walked out with a brand new phone thanks to Isabella! Very professional
February 25, 2026
Unprompted review
Reply from Three UK - 3Store White City
Brian! Wonderful to hear your visit was so welcoming. Isabella made the whole process smooth, and you left with a new phone feeling confident and well supported. -Afaq
Wareesha was so helpful
Wareesha was so helpful. I am happy with my service.
February 25, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hello Mark. We’re so pleased to hear that Wareesha made your visit easy and enjoyable. It’s great to know you’re happy with the service. ☺️ -Prabhjeet
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