As I entered the store I was warmly welcomed, Jose was amazing with his help, heard my problem and instantly started helping me. I felt understood whilst carrying a friendly conversation. Definitely w... See more
Company replied
Location
Switch locationUnit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD London, London, GB
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All the staff were very nice friendly and professional . Omayr , the Moroccan guy working there is 5 stars , very funny ( even if a bit upset losing the African cup ) The 2 other ladies ( emz the g... See more
Company replied
The store in white city Westfield were very helpful in helping fix my email, the advisor Hash and assistant manager Vinh. 5 stars
Company replied
Imaan was so lovely she made me want to buy more things!! I can with my friends and her energy was so vibrant and amazing making sure we were happy with what we we got and made sure we left more than... See more
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Company details
About Three UK - 3Store White City
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD, London, London, United Kingdom
- 02087408563
4.9
Excellent
205 reviews
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Emine was very friendly offered so many…
Emine was very friendly offered so many deals highly recommend her
February 25, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thank you for your 5⭐ review, Giovanni! It’s great to hear Emine took care of everything for you. We hope to see you again soon! -Ayesha
was really understanding and sweet
was really understanding and sweet. Really appreciate the way she treated us and looking forward to get the same response i visit.
February 19, 2026
Unprompted review
Reply from Three UK - 3Store White City
We’re thrilled to know your visit left such a positive impression, Karansingh. Your feedback means a lot to us, and we’ll keep striving to make every interaction just as thoughtful and welcoming. ☺️ -Prabhjeet
Thank you Hash!
Hashim and the team the White City team are amazing! They listened to my needs and gave me a great price for my new iPhone 17 contract! Thank you so much!
February 19, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thank you, Badrya! We’re so pleased Hashim and the White City store team could tailor everything to your needs and secure a great deal on your new phone. Your kind words mean a lot to the team. ☺️ -Prabhjeet
Reply from Three UK - 3Store White City
Amazing, Francesco. We’re so pleased to hear that Ramon made such a positive impression with his attentive approach. Thank you for your kind words! ☺️ -Prabhjeet
Wareesha she very kind and friendly
February 18, 2026
Unprompted review
Reply from Three UK - 3Store White City
Mylene, thank you for sharing your experience! 🌈 We’re so pleased Wareesha’s kindness and friendly nature helped make things easier. 💕 -Shivam
I went into the Three store in Westfield Shepherds bush
I went into the Three store in Westfield Shepherds bush on the 12th of February. I had the most amazing experience. The customer service lady called Imman was so helpful and so professional. I felt like I was in good hands. Absolutely can recommend Three to anyone wanting to switch. They care !
February 12, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hey Madelein, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Came for an sim only the advisor emine…
Came for an sim only the advisor emine was really helpful and friendly
February 16, 2026
Unprompted review
Reply from Three UK - 3Store White City
Nothing delights us more than knowing you’re happy, Fayisal! Thank you for celebrating Emine’s efficiency. May your day be as amazing as you are! -Ashifa
Very polite
Very polite, very kind, and caring, very knowledgable. Look after the customers ethically.
February 14, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hey Rahim, that’s so heartwarming! 💖 We’re overjoyed you marked your happiness with a glowing 5 ⭐ -Ashifa
Amina is a wonderful team .she is a…
Amina is a wonderful team .she is a helpful person.
February 14, 2026
Unprompted review
Reply from Three UK - 3Store White City
Saron, we truly appreciate your wonderful 5 ⭐ review! We're so happy to hear that Amina made the whole experience seamless and enjoyable. Wishing you a brilliant day! 😊 -Ashifa
Amina is very helpful
Amina is very helpful and thoroughly helping me to reset my mobile phone.
February 14, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thanks a ton for your review, Joel! 🎉 Amina really nailed it, and we look forward to serving you again! ☺️ -Kashish
Fantastic in store experience had to…
Fantastic in store experience had to change and update my accounts. Isabella was super supportive and her manager Arta gave extra support when it got complicated. They went the extra mile to support.
February 14, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hi Rob, it’s fantastic to hear how Isabella and Arta made your visit so smooth and supportive. Thank you for your lovely words. We’re so happy to hear that they worked their magic. Your feedback means a lot, and we can’t wait to welcome you back! ☺️ -Kashish
Reply from Three UK - 3Store White City
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
She is very kind and supportive her…
She is very kind and supportive her name is ramona
February 8, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hi Kamal! 🎉 It is lovely to hear that Ramona’s welcoming attitude and dedicated assistance made such a positive impression. -Kishan
Wareesha gave us great customer service…
Wareesha gave us great customer service and a lovely experience!
February 6, 2026
Unprompted review
Reply from Three UK - 3Store White City
Malika, we really appreciate your kind words 🙌 We’re thrilled Wareesha made your time with us so positive. -Shivam
Amina is the most lovely young lady
Amina is the most lovely young lady! Sorted out my contract and gave me the phone I wanted along with some very helpful accessories! She’s the best. I will always go back to her whenever I have an issues.
February 5, 2026
Unprompted review
Reply from Three UK - 3Store White City
Fabulous news, Lewis. We're delighted that Amina helped set you up with a great new phone. We'll be glad to welcome you back any time you want to pop in for help :) Thanks for a lovely review -Scott
Meza was really helpful in terms of…
Meza was really helpful in terms of getting my contract!!
February 4, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Arta was incredibly helpful throughout…
Arta was incredibly helpful throughout the whole process. She took the time to find me the best possible deal for my broadband and also helped connect and sort out another deal I had with a different company. Everything was explained clearly and handled smoothly.
Imman was also helpful and supportive. Overall, a great experience and excellent customer service
February 4, 2026
Unprompted review
Reply from Three UK - 3Store White City
Aw, Elina! Arta and Imman sound like the perfect combination for getting help. It’s always exciting to get something new, and we’re happy for you, you’re awesome! 😉 -Kashish
Meza was really helpful in setting up…
Meza was really helpful in setting up my business accounts 10/10 service!!
February 3, 2026
Unprompted review
Reply from Three UK - 3Store White City
Abdulrazzaq, it’s fantastic to hear how Meza provided such outstanding support. His dedication clearly made a strong impression, and we truly appreciate you taking the time to share such wonderful feedback. -Manavata
Ramon jr he has treated us sooo polite…
Ramon jr he has treated us sooo polite and very knowledgeable person he explained us every thing about the mobile that we are happy with
February 2, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
We bought a new phone contract
We bought a new phone contract, the transition was smooth and professional. Imman was incredibly professional, astonishing customer service and unbelievable communication skills. Great experience as a whole
January 27, 2026
Unprompted review
Reply from Three UK - 3Store White City
It’s wonderful to hear the transition was easy, Kevin. Imman’s outstanding service and communication truly made this a great experience! ☺️ -Kashish
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