As I entered the store I was warmly welcomed, Jose was amazing with his help, heard my problem and instantly started helping me. I felt understood whilst carrying a friendly conversation. Definitely w... See more
Company replied
Location
Switch locationUnit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD London, London, GB
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All the staff were very nice friendly and professional . Omayr , the Moroccan guy working there is 5 stars , very funny ( even if a bit upset losing the African cup ) The 2 other ladies ( emz the g... See more
Company replied
The store in white city Westfield were very helpful in helping fix my email, the advisor Hash and assistant manager Vinh. 5 stars
Company replied
Imaan was so lovely she made me want to buy more things!! I can with my friends and her energy was so vibrant and amazing making sure we were happy with what we we got and made sure we left more than... See more
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Company details
About Three UK - 3Store White City
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD, London, London, United Kingdom
- 02087408563
4.9
Excellent
205 reviews
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Imaan was so lovely she made me want to…
Imaan was so lovely she made me want to buy more things!! I can with my friends and her energy was so vibrant and amazing making sure we were happy with what we we got and made sure we left more than satisfied will definitely come back to three just beca If her service .
January 27, 2026
Unprompted review
Reply from Three UK - 3Store White City
Amazing, Kb. We’re delighted that Imaan brought warmth and care to your visit, making it memorable and ensuring you left completely happy. Your feedback means a lot, and we look forward to welcoming you back! ☺️ -Prabhjeet
To the Store Manager,
To the Store Manager,
I would like to sincerely thank you for the excellent service I received last week; the team was very kind and professional. Who helped me was Isabella,Meza and Nags
January 27, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thank you, Felipe! 🎉 We’re delighted Isabella, Meza, and Nags made your visit memorable with their excellent service. Wishing you a wonderful day 😊 -Suhaas
The people who served us were Isabella…
The people who served us were Isabella and Meza they were great and patient and helped us so much and tried their best to help us and do what we needed and they really did a good job I would've give them a 6/5 aswell ahahah they were great.
January 25, 2026
Unprompted review
Reply from Three UK - 3Store White City
This is what we love to hear, Helia. We're really happy that Isabella and Meza were able to provide you with such a great experience 🥰 -Jade
We have well comed warmly and they did…
We have well comed warmly and they did bare with our English. They helped us with all questions that we had.
I want to say a big big thanks to Isabella and Meza.
January 25, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thank you, Shirin, for such an uplifting review. We’re glad Isabella and Meza ensured a smooth and supportive experience. Here’s to great things ahead 😃 -Arvind
Domina is an excellent customer…
Domina is an excellent customer advisor. She was very helpful, patient, and professional throughout my phone purchase. She explained everything clearly and made the whole process easy and smooth. I’m very happy with my new phone and the service I received. Highly recommended!
Regard NAVEED
January 25, 2026
Unprompted review
Reply from Three UK - 3Store White City
Naveed, this is fantastic! 🎉 We’re glad Domina made the whole process simple and guided you with patience and care. Wishing you many smooth and enjoyable moments ahead. -Ayesha
I just bought a phone and Romina was…
I just bought a phone and Romina was really helpful from start to end. She made me understand about the device plan as well as about the SIM card. It was a pleasure to have guided by her.
January 25, 2026
Unprompted review
Reply from Three UK - 3Store White City
Yay! We absolutely love hearing this 🎉 We’re happy to know Romina guided you through your phone purchase with clarity and care. Thanks for sharing your experience, Muhammad 😊 -Arvind
Emine
Emine was amazing her service was really good gave me multiple offers definitely will come back thank you
January 23, 2026
Unprompted review
Reply from Three UK - 3Store White City
Wonderful feedback, Dan! 🌟 Emine’s support ensured you had the right options and a smooth experience. -Shivam
Meza was very helpful in doing my…
Meza was very helpful in doing my transfer and upgrades
January 22, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thanks a ton, Aya! We’re delighted to hear that Meza was able to help you get your upgrade done perfectly. It’s wonderful to know you had such a positive experience, thank you for sharing this! ☺️ -Kashish
Better experience better customer…
Better experience better customer service.overall was very good atmosphere
January 21, 2026
Unprompted review
Reply from Three UK - 3Store White City
Pramod, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Ramon is a three star
Ramon works at Three Westfields Shepperds bush and I always feel confident with the information and service he provides. Excellent service
January 18, 2026
Unprompted review
Reply from Three UK - 3Store White City
Alejandra, what a shining spotlight moment 🎉! Ramon will be thrilled to know he made your visit truly special ✨. Here’s to many more wonderful experiences together. -Ashifa
Nagulan was incredibly polite and…
Nagulan was incredibly polite and helpful- what a super customer advisor!
January 17, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hey Julie. We’re so glad Nagulan made your visit so enjoyable, with kind support that made the whole experience feel easy and welcoming. We hope you have a wonderful day! 😊 -Prabhjeet
Professional service
Very professional service. Clear, concise information provided. Easy to understand the options and what was included. Would recommend Ramon for any queries!
January 14, 2026
Unprompted review
Reply from Three UK - 3Store White City
Woohoo, Elizabeth 🎉 We absolutely love hearing feedback like this! 🌟 We’re so glad Ramon was able to offer such clear and supportive guidance 😊 -Shivam
Best Customer service by
Romina consistently delivers exceptional customer service. She is knowledgeable, attentive, and highly professional in her approach. She listened carefully to my needs and resolved everything efficiently. Her dedication and positive attitude reflect a high standard of service excellence. Truly an asset to the team.
January 14, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hey Abdul, thank you for this incredible 5 ⭐ review. We absolutely love hearing feedback like this! A huge shoutout to Romina for being so helpful. We hope you have a wonderful day 😊 -Afaq
Romina and Arta helped me today.I am…
Romina and Arta helped me today.I am very happy with the service, both ladies were very patient
Thank you
January 14, 2026
Unprompted review
Reply from Three UK - 3Store White City
That’s awesome, Sam! A big thank you to Romina and Arta for going above and beyond to make your experience exceptional. We truly appreciate your feedback! 😊 -Neha
Iman was helpful and friendly and…
Iman was helpful and friendly and sorted everything i needed. Thank you
January 14, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thanks for sharing your experience 😊 We’re glad Iman was able to assist and ensure everything was taken care of for you. Wishing you a wonderful day, Varun 🌟 -Arvind
Meza and Isabella was very helpful and…
Meza and Isabella was very helpful and helped me get a really good price for my new phone 10/10 service would recommend to everyone!!!
January 14, 2026
Unprompted review
Reply from Three UK - 3Store White City
Wow, Renata! Your amazing 5 ⭐ review truly made our day. We’re thrilled that Meza and Isabella delivered an exceptional experience and helped you secure the best deal. Have an amazing day ahead! -Afaq
Reply from Three UK - 3Store White City
Love this, Miguel! We’re buzzing with excitement knowing that Emine made your experience outstanding. Your amazing 5 ⭐ feedback truly made our day! ☺️ -Kashish
Isabella was great at explaining some…
Isabella was great at explaining some questions that I had and thank you so much
January 13, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hello Johanne, it’s wonderful to know that your interaction with Isabella was a success. We’re pleased that the clear guidance provided helped get everything sorted for you with ease. -Kishan
Reply from Three UK - 3Store White City
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Mesa was amazing today and really…
Mesa was amazing today and really helped me get a good deal with a new phone today!
January 11, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
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