As I entered the store I was warmly welcomed, Jose was amazing with his help, heard my problem and instantly started helping me. I felt understood whilst carrying a friendly conversation. Definitely w... See more
Company replied
Location
Switch locationUnit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD London, London, GB
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All the staff were very nice friendly and professional . Omayr , the Moroccan guy working there is 5 stars , very funny ( even if a bit upset losing the African cup ) The 2 other ladies ( emz the g... See more
Company replied
The store in white city Westfield were very helpful in helping fix my email, the advisor Hash and assistant manager Vinh. 5 stars
Company replied
Imaan was so lovely she made me want to buy more things!! I can with my friends and her energy was so vibrant and amazing making sure we were happy with what we we got and made sure we left more than... See more
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Company details
About Three UK - 3Store White City
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD, London, London, United Kingdom
- 02087408563
4.9
Excellent
205 reviews
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This girl Iman did an absolute amazing…
This girl Iman did an absolute amazing job throughout the whole process! I’m more than happy with the service. I recommend her:)
January 10, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Vinh and Izabell are so helpfull
Vinh and Izabell are so helpfull. Thanks for exelent service.
January 9, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store White City
Hey.
Thanks! Your review is really appreciated. -Pete
Meza was really helpful with…
Meza was really helpful with transfering my data over to my new phone and helping me even setup fingerprint and recover my email password. Really helpful discovery session. Obrigada Meza
January 7, 2026
Unprompted review
Reply from Three UK - 3Store White City
Superb, Maria! 🎉Thank you for your 5 ⭐ feedback it shines brilliantly. We’re delighted Meza made everything effortless. We hope you have a wonderful day 😊 -Ashifa
Emine
I was highly impressed with the customer service I’ve received from Emine she was super respectful and friendly thank you again Emine for your support
January 5, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thanks for your 5 ⭐ review, Osman, and it's lovely to hear that you enjoyed great customer service from Emine. We appreciate you taking the time to share this with us 🎊. -Michael
Romina good customer service
Romina gave good customer service,with care,
I want to come back again for more shopping
January 5, 2026
Unprompted review
Reply from Three UK - 3Store White City
Thanks for the brilliant 5 ⭐ review, James! We’re so happy to hear this. A big shoutout to Romina for making it happen. Moments like these brighten our day. -Afaq
I had the pleasure of meeting Meza…
I had the pleasure of meeting Meza today and helped me whe I lost my phone and sim and gave me an upgrade for a 17 pro max 10/10 service!!
January 5, 2026
Unprompted review
Reply from Three UK - 3Store White City
Wow, we absolutely love hearing this, Mohammad! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day. -Afaq
Meza was amazing he helped so much and…
Meza was amazing he helped so much and I’m super happy with the customer service that was given! -Nina :)
January 4, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Thanking Romina
Once again it has been proved that a good customer service will always leave a mark on your heart and make you feel welcomed by any organisation. The service received delivered by Romina at Westfield Shepherds Bush Three centre was outstanding. The way she understood my needs and tailored the best plan for me was one of the kindest treatments I’ve received in a while in London. She is a real treasure for the team. Thank you again!
January 3, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store White City
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Nagulan helped me today with everything…
Nagulan helped me today with everything I needed. Very good customer service
January 2, 2026
Unprompted review
Reply from Three UK - 3Store White City
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Meza was amazing today and he helped me…
Meza was amazing today and he helped me get an upgrade which beat other company’s!! Thank you very much for your help Meza!
December 29, 2025
Unprompted review
Reply from Three UK - 3Store White City
Big cheers, Jackie! Your 5 ⭐ review made our day. It’s wonderful to hear that Meza made things smooth and easy for you. Wishing you a pleasant day! -Manavata
Mesa was amazing today and gave really…
Mesa was amazing today and gave really good Christmas offers when I upgraded my phone today!
December 23, 2025
Unprompted review
Reply from Three UK - 3Store White City
We're chuffed that you had a great experience with Mesa, and found a suitable upgrade to make you smile. Have a wonderful Christmas, Nathan :) -Scott
Meza was really helpful with getting my…
Meza was really helpful with getting my new broadband and was so polite and kind and took his time and explained everything to me.
December 20, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Visited the store today to renew my…
Visited the store today to renew my contract and Ramon assisted me, he’s very kind and helpful to answer my questions.
December 20, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
I want to express my deepest gratitude…
I want to express my deepest gratitude to Amina (Three at Westfield White City) for helping me with registration my broadband. She’s very helpful, responsible and kind young lady. Thank you for making it so easy for me!
December 18, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hey Niginai, that’s brilliant! We’re thrilled that Amina made your experience so positive at our store. Thank you for this amazing 5⭐ review! -Veronica
Thank you Nagulan is was very helpful
Thank you Nagulan is was very helpful . He was so kind and understanding with our request.5 star
December 17, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hey Rajendra! Thank you for the great review 😊 We're really happy that Nagulan used his knowledge to give you the support you needed :) Hope you have a great day! -Ayesha
I had a wonderful time at 3 today and…
I had a wonderful time at 3 today and Meza was really helpful with setting my WiFi and sim up and gave really good Christmas deals!
December 17, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hey Fredua, thank you for the 5 ⭐ review. We’re thrilled to know Meza made your experience seamless. Wishing you an amazing Christmas! -Afaq
Romina was great with helping out with…
Romina was great with helping out with the issues, 5 Stars🌟
December 16, 2025
Unprompted review
Reply from Three UK - 3Store White City
Thanks for your 5 ⭐ review, Sherin, and it's lovely to hear that you enjoyed great customer service from Romina. We appreciate you taking the time to share this with us 🎊. -Michael
Meza wad Very quick and very effective
December 15, 2025
Unprompted review
Reply from Three UK - 3Store White City
We're pleased you found Meza prompt and professional, Quim. Thank you for a great review :) -Scott
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