As I entered the store I was warmly welcomed, Jose was amazing with his help, heard my problem and instantly started helping me. I felt understood whilst carrying a friendly conversation. Definitely w... See more
Company replied
Location
Switch locationUnit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD London, London, GB
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All the staff were very nice friendly and professional . Omayr , the Moroccan guy working there is 5 stars , very funny ( even if a bit upset losing the African cup ) The 2 other ladies ( emz the g... See more
Company replied
The store in white city Westfield were very helpful in helping fix my email, the advisor Hash and assistant manager Vinh. 5 stars
Company replied
Imaan was so lovely she made me want to buy more things!! I can with my friends and her energy was so vibrant and amazing making sure we were happy with what we we got and made sure we left more than... See more
Company replied
Company details
About Three UK - 3Store White City
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD, London, London, United Kingdom
- 02087408563
4.9
Excellent
205 reviews
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Isabella was really great and was very…
Isabella was really great and was very Informative about some great christmas deals I got today 10/10 service!
December 15, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hey Muhammed,, this is what we love to hear! We’re so happy this is the service you received by Isabella, we’ll get your feedback passed on. -John
Amina helped us with phone set up
Amina helped us with phone set up, Discovery
December 14, 2025
Unprompted review
Reply from Three UK - 3Store White City
Superb, Ewa. Thanks for an awesome review :) -Scott
I had a really great visit today and…
I had a really great visit today and had the pleasure of meeting meza today who helped me with my upgrade and gave such a good deal for Christmas! 10/10 service
December 14, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hey Nicola, this is what we love to hear! We’re so happy this is the service you had from Meza, we’ll certainly be passing your feedback on. -John
Isabella was amazing I would give 10…
Isabella was amazing I would give 10 out of 10 but the system only allowed 5
December 13, 2025
Unprompted review
Reply from Three UK - 3Store White City
Incredible! 🎊 Even if the system capped it at 5, your feedback is a perfect 10 to us. We’re thrilled Isabella made your experience remarkable. Thank you for sharing, your words truly made our day. -Ashifa
Isabella explained ro me everything on…
Isabella explained ro me everything on detail and was so helpful. Thank you so much
December 12, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hello Benedicta, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great staff member
@Nahulan
Very knowledgeable and attentive to my needs,friendly and wasn't pushy at all.Made the experience more pleasant.
December 12, 2025
Unprompted review
Reply from Three UK - 3Store White City
Thanks for the fantastic 5⭐ review, Nitin! It’s wonderful to know your visit was positive and handled with care. We look forward to welcoming you again soon. -Neha
Amina was really helpful loved her…
Amina was really helpful loved her customer service!!!!!
December 11, 2025
Unprompted review
Reply from Three UK - 3Store White City
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Reply from Three UK - 3Store White City
Awesome, Haris! Thanks for brill review -Scott
Nagulan was very helpful with my choice…
Nagulan was very helpful with my choice of the sim package. Very happy with the service.
December 10, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hey there, we’re super happy that Nagulan was able to help you perfectly throughout. Thank you for your 5 ⭐ review, and we hope you have a wonderful day! -Manavata
Nags was a really good help today and…
Nags was a really good help today and gave me a good Christmas offers today! 10/10 service!!
December 10, 2025
Unprompted review
Reply from Three UK - 3Store White City
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine
Ezm good communication
Ezm good communication, explaining everything really good and very friendly 🥰
December 9, 2025
Unprompted review
Reply from Three UK - 3Store White City
This is what we like to hear, Mariam. Thanks for the lovely 5⭐ review! Great work Ezm 🎉 -Jade
Meza was really straight forward and…
Meza was really straight forward and explained everything in great detail and made the discovery process very easy for me and gave great Christmas offers today!
December 9, 2025
Unprompted review
Reply from Three UK - 3Store White City
Oh we are so glad to hear this, Fatmata. Thanks for the amazing 5⭐ review! Well done to our Meza 🎉 -Jade
Reply from Three UK - 3Store White City
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Isabella was extremely helpful and…
Isabella was extremely helpful and friendly!
And helped me get my new mobile phone! Thank you
December 6, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Isabella was very helpful and…
Isabella was very helpful and informative and extremely helpful with everything. Also encourage me to get a homebroadband and respected my decision of thinking about it.
Thank you Isabella great advisor
December 6, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
I was at the store today and meza and…
I was at the store today and meza and Ramon really helped me and my mum with our upgrades and gave us a good Christmas deals and helped us in our discovery paths to upgrade.
December 4, 2025
Unprompted review
Reply from Three UK - 3Store White City
Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine
Meza has been incredibly patient during…
Meza has been incredibly patient during my engagement with him today.He has been very insightful and has me helped with my discovery.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store White City
Thanks for your feedback, Jade, and it's lovely to hear that you enjoyed great customer service from Meza. We appreciate you taking the time to share this with us. -Michael
Jose was great
Jose was super kind and helpful. He was patient and explained everything thoroughly
November 29, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hey.
Thanks! Your review is really appreciated. -Pete
Mickayla was a great help.
Mickayla was a great help, got me in and out and fixed my issue immediately. Thank you White City!
November 29, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Ramon jr
Ramon jr. Helping me so much he his very very much good customer service. My name is Ronilo Ramos
November 29, 2025
Unprompted review
Reply from Three UK - 3Store White City
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
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