Three UK - 3Store White City Reviews 

205
TrustScore 5 out of 5

4.9

Unit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD London, London, GB


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Rated 5 out of 5 stars

As I entered the store I was warmly welcomed, Jose was amazing with his help, heard my problem and instantly started helping me. I felt understood whilst carrying a friendly conversation. Definitely w... See more

Company replied

Rated 5 out of 5 stars

All the staff were very nice friendly and professional . Omayr , the Moroccan guy working there is 5 stars , very funny ( even if a bit upset losing the African cup ) The 2 other ladies ( emz the g... See more

Company replied

Rated 5 out of 5 stars

The store in white city Westfield were very helpful in helping fix my email, the advisor Hash and assistant manager Vinh. 5 stars

Company replied

Rated 5 out of 5 stars

Imaan was so lovely she made me want to buy more things!! I can with my friends and her energy was so vibrant and amazing making sure we were happy with what we we got and made sure we left more than... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store White City

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 1152 White City, Westfield London Shopping Centre, Ariel Way, W12 7GD, London, London, United Kingdom

  • 02087408563

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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4.9

All reviews

(205)

32,223 reviews in the last 12 months

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Rated 5 out of 5 stars

Meza helped me today secure a really…

Meza helped me today secure a really good black Friday deal for my new WiFi and tablet. He also went above and beyond and helped me set up my WiFi and tablet as well. 10/10 service!

November 28, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Ramon helped me with setting up my new…

Ramon helped me with setting up my new phone very friendly

November 28, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Thanks for your feedback, Arnnie, and it's lovely to hear that you enjoyed great customer service during the setup of your new phone. We hope you enjoy it, and appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Meza and Emine was really helpful going…

Meza and Emine was really helpful going through the Black Friday offers costumer service was absolutely amazing will definitely come back highly recommend

November 27, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Ana Paula, that's amazing to hear. We're pleased Meza and Emine were a charming help discussing those Black Friday deals. We'd love you to come back any time :) -Scott

Rated 5 out of 5 stars

Amazing help from Jose

Amazing help from Jose, he got me to switch over a month ago from a differnet provider. Today he helped with my phone set up with a Discovary session.

November 27, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Welcome, Young Wu, we're thrilled that you've joined Three :) Thank you for a great review for Jose! -Scott

Rated 5 out of 5 stars

I was greeted very politely and one of…

I was greeted very politely and one of the workers Emine helped me understand the prices very clearly. She was polite and cheerful.

November 26, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Brilliant, Aysel, we're glad Emine made you feel welcome and shared the information you required :) Thank you for a 5 star review -Scott

Rated 5 out of 5 stars

Black friday sale by Emine

During the black friday sale I was served by a sweet staff member,Emine, who was very polite and was able to accomodate my requirements.

November 25, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hi Busra, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Vinh and Emine were super helpful

Vinh and Emine were super helpful, the service was 10/10. Would highly recommend. I came in to check prices and they offered me great deals thanks to Black Friday!!!! Would come again :)

November 24, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hello Zeyenp, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Great customer service

Meza was great, amazing customer service as he resolved my issue quick and efficiently. Will definitely recommend him to anyone.

November 23, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

We're thrilled that you had a great interaction with Meza and were able to get your issue resolved :) Thank you for a great review, Jasdeep -Scott

Rated 5 out of 5 stars

Meza really helped get a good black…

Meza really helped get a good black friday deal!!!

November 20, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Thanks for this fantastic 5⭐ review, Ieva. We really appreciate you taking the time to send this over! Well done Meza 👏 -Jade

Rated 5 out of 5 stars

Amazing Service from Ramon!

We are very grateful to Ramon (from Three Westfield), for his very kind, helpful and very patient help.

He’s made our experience amazing and helped us make the right purchase. Great service, thank you!

November 16, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Ramon was very helpful

November 15, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Meza was really helpful and gave us a…

Meza was really helpful and gave us a really good deal on black friday! Very much recommended. Very nice and accommodating as well!

November 15, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Great service from Emine

Great service from Emine. Amazing Black Friday offers and atmosphere in store

November 15, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Amazing service from the white city…

Amazing service from the white city staff. Thank you

November 12, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Thanks for your feedback, Peter, and it's lovely to hear that you enjoyed great customer service from the store team. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Very good deals when getting home…

Very good deals when getting home broadband. Just moved all my numbers to three. Very good service from Emine too.

November 10, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Great work Emine 🎉 -Jade

Rated 5 out of 5 stars

Amazing experience with Nagulan

I had an amazing experience with Nagulan at Three. He was so funny, so conversational and made the whole experience so easy and smooth. I had an issue with my broadband and he helped me switch to three and get an iphone 17 pro max with an unlimited sim. I thought it would be confusing but he was so helpful and made it so worth it. I will definitely be going back to him if I need help with anything else. Would recommend him as a sale assistant if you need help and want a laugh. Not bad on the eyes either😉

October 4, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Enzo was very helpful service

Enzo was very helpful service, super quick & friendly.

November 8, 2025
Unprompted review
Three UK - 3Store White City logo

Reply from Three UK - 3Store White City

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

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