Three UK - 3Store Wigan Reviews 

114
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TrustScore 5 out of 5

4.9

Unit 34a The Grand Arcade, WN1 1BH Wigan, North, GB

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Rated 5 out of 5 stars

I would very much recommend going into this store. As soon as you arrive, the atmosphere is friendly and welcoming. I was there for a new phone, and Bobby who served me was so helpful and had a lovel... See more

Company replied

Rated 5 out of 5 stars

Olly was really helpful, friendly and informative he gave me all what I needed for a better deal would highly recommend the Wigan store thanks Olly x

Company replied

Rated 5 out of 5 stars

I visited the wigan store today and was assisted by Laura who provided an excellent service she was very friendly and helpful and was able to provide exactly what I needed . Thank you

Company replied

Rated 5 out of 5 stars

Highly recommed great service, got me a amazing deal. If multiple aims second and third can be 13, 10 for unlimited everything.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Wigan

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 34a The Grand Arcade, WN1 1BH, Wigan, North, United Kingdom

  • 01942231973

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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4.9

All reviews

(114)

33,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Very experienced and professional always friendly and warm I have dealt with Lisa before amazing at her job

Very experienced and professional I have dealt with Lisa before amazing at her job couldn't be happier with the service she provided

January 20, 2026
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

Kyle, thank you so much for the fantastic feedback you shared. We’re delighted that Lisa was able to provide such remarkable and outstanding support. Have a wonderful day. -Manavata

Rated 5 out of 5 stars

Charlotte was very kind and helpful

Charlotte was very kind and helpful. You have to keep her she advertised the company very well

January 12, 2026
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

Hi Eugen! Thank you for the amazing 5 ⭐ review. We’re glad Charlotte made your experience great. It’s wonderful to hear she reflected the company so positively. -Manavata

Rated 5 out of 5 stars

Charlotte 5 stars

Charlotte 5 stars, very good experience

January 12, 2026
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

Hey Gabriela, that’s wonderful! We’re happy Charlotte was able to provide such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Highly Recommended: 3 Shop in Wigan

I would very much recommend going into this store. As soon as you arrive, the atmosphere is friendly and welcoming. I was there for a new phone, and Bobby who served me was so helpful and had a lovely, easy going manner. She mentioned about other special offers available and wrote them all down for me. There wasn't any hard sell at all, and they were really good discounts. Bobby and the other staff have excellent customer service, so if you can, please support your local 3 Store. It's brilliant!

January 9, 2026
Unprompted review
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Reply from Three UK - 3Store Wigan

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Olly was great really helped with…

Olly was great really helped with buying a new phone and explaining moving contracts thank you so much for your time!!

January 3, 2026
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Both girls were very helpful

Both girls were very helpful
Charlotte and Laura are true professionals

January 2, 2026
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

The whole process was smooth only waa…

The whole process was smooth Olly was very helpful and patient with me.
He clearly explained everything

December 17, 2025
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

Thanks for your 5 ⭐ review, Marylizer, and it's lovely to hear that you enjoyed great customer service from Olly. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Laura was really helpful

Laura was really helpful, friendly and polite

December 14, 2025
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

Bravo, Sean! 🎊 We’re overjoyed to hear Laura delivered such an exceptional experience. -Ashifa

Rated 5 out of 5 stars

Olli helpd me to renew my contract

Olli helpd me to renew my contract

December 14, 2025
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

Hi Abin! We’re delighted Olli provided outstanding support. Thanks so much for your fantastic 5⭐ review! -Neha

Rated 5 out of 5 stars

excellent

Great Services from Olly

December 13, 2025
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

Hi there, thanks for letting us know about this, we'll get this passed on! -John

Rated 5 out of 5 stars

Olly was friendly

Olly was friendly, polite and helpful. He got me the best deal he could.

December 12, 2025
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

That's brilliant, Dawn :) We're happy that you got a deal that suits you -Scott

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff
Olly at wigan 3 shop was very helpful in helping me pick out a new phone and dealing with my many questions i had about the contract and device and i would recommend 3 services for anyone

December 6, 2025
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Went very well today

Went very well today ! Hassle free !

December 4, 2025
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

We're glad to hear it, Paul 🎉 Thanks for the 5⭐ review!! -Jade

Rated 5 out of 5 stars

Bobby Adele and Laura where fantastic…

Bobby Adele and Laura where fantastic after having my phone pinched in Dublin I now have new phone and sorted my sim out.

December 1, 2025
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

Sorry to hear that you had your phone pinched, Sally. Thanks so much for the 5⭐ review! Great work team 🎉 -Jade

Rated 5 out of 5 stars

Bobby has been so kind and patience…

Bobby has been so kind and patience with me today. She managed to sort out a new phone and contract very easily and answered all my questions. Three have been fantastic, the service i have received is first class. Thank you Bobby you have been wonderful with me.

November 22, 2025
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

The best experience ever with Lisa…

The best experience ever with Lisa Three Wigan. I went in not confident and sure of what I wanted but she was extremely helpful and helped me. Very friendly and took her time with me, got me the best deal and I am very happy today. Thumbs up to Lisa!!!! She’s a genius ❤️❤️❤️❤️❤️

November 19, 2025
Unprompted review
Three UK - 3Store Wigan logo

Reply from Three UK - 3Store Wigan

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Lisa during your store visit. We hope you enjoy the new purchase, and appreciate you taking the time to share this with us. -Michael

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