Wigan branch employee Adele was a great help. Great customer support and listened to everything I needed, got me set up in less time than I thought. Very happy with the customer service.
Company replied
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See what reviewers are saying
I have been having trouble with my phone not connecting, nothing was any trouble, excellent staff, sorted in a jiffy. Cheers David
Company replied
I would very much recommend going into this store. As soon as you arrive, the atmosphere is friendly and welcoming. I was there for a new phone, and Bobby who served me was so helpful and had a lovel... See more
Company replied
Adele at Wigan store was great, so friendly and great at customer service. Adele sorted my plan to the latest one which suits my use, explained all other options which I could have whenever I ch... See more
Company replied
Company details
About Three UK - 3Store Wigan
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 34a The Grand Arcade, WN1 1BH, Wigan, North, United Kingdom
- 01942231973
4.9
Excellent
101 reviews
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Excellent service from Adele A+
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Very helpful staff
Very helpful staff
Olly at wigan 3 shop was very helpful in helping me pick out a new phone and dealing with my many questions i had about the contract and device and i would recommend 3 services for anyone
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Excellent customer service from Lisa
Excellent customer service from Lisa, very helpful
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Reply from Three UK - 3Store Wigan
We're glad to hear it, Paul 🎉 Thanks for the 5⭐ review!! -Jade
Bobby Adele and Laura where fantastic…
Bobby Adele and Laura where fantastic after having my phone pinched in Dublin I now have new phone and sorted my sim out.
December 1, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Sorry to hear that you had your phone pinched, Sally. Thanks so much for the 5⭐ review! Great work team 🎉 -Jade
Bobby has been so kind and patience…
Bobby has been so kind and patience with me today. She managed to sort out a new phone and contract very easily and answered all my questions. Three have been fantastic, the service i have received is first class. Thank you Bobby you have been wonderful with me.
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
The best experience ever with Lisa…
The best experience ever with Lisa Three Wigan. I went in not confident and sure of what I wanted but she was extremely helpful and helped me. Very friendly and took her time with me, got me the best deal and I am very happy today. Thumbs up to Lisa!!!! She’s a genius ❤️❤️❤️❤️❤️
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Lisa during your store visit. We hope you enjoy the new purchase, and appreciate you taking the time to share this with us. -Michael
Came in expecting to get new phone and…
Came in expecting to get new phone and I did this but with the help of bobby you store assistant I got. Great deal on my new phone and a tablet to boot and ear plugs and charger ....so I can truly say I am happy with the service I didn't expect.....so thank you so much 3and Bobby xxx
November 16, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Brilliant service olly very…
Brilliant service olly very professional at is job and helpful
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Kindness
The employee olly was ABSALOUTLEY wonderful with me. He was very patient in helping me decide what to do and get, also helping me with pricing for my contract. I am overjoyed with my experience in store and will always return
November 14, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Olly Olly Olly! That's awesome, Kai, we're so glad he gave you a pleasant and thorough experience choosing a new contract :) -Scott
Quick and easy to sort my broadband out…
Quick and easy to sort my broadband out lisa was very helpful
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks for this amazing 5⭐ review, Ant. We really do appreciate you taking the time to send this over! Great work Lisa 🎉 -Jade
Really helpful staff
Really helpful staff, Olly has served me twice in the last few months he’s a credit to the store
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Wigan
Hello Tracey, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Excellent service from Adele
Excellent service from Adele, really helpful and took time to explain things
November 4, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks for your feedback, Jackie, and it's lovely to hear that you enjoyed great customer service from Adele. We appreciate you taking the time to share this with us. -Michael
good service
olly was very helpful staying late to help us with our business account and our broadband
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks for your feedback, Nathan, and it's lovely to hear that you enjoyed great customer service from Olly in managing your accounts. We appreciate you taking the time to share this with us. -Michael
olly was very helpful snd very…
olly was very helpful snd very knowledgeable snd listened to what I needed
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks for this amazing 5⭐ review, Mrs Young. We really do appreciate you taking the time to send this over! Well done Olly 🎉 -Jade
Laura was really helpful in showing…
Laura was really helpful in showing that I was paying too much money and helped by giving me different solutions to reduce that.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Laura was very helping and very friendly
Laura was very helping and very friendly
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Very Helpfull and Recomend Harry in…
Very Helpfull and Recomend Harry in Wigan Thankyou.
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks for this amazing 5⭐ review, David. We really do appreciate you taking the time to send this over! Well done Harry 🎉 -Jade
Reply from Three UK - 3Store Wigan
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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