I recently returned from overseas and was struggling to find a contract which suited my needs. Tré, Eryca and Rohan @ 3Store Woolwich were all extremely helpful in helping set up a new phone & home Wi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a great experience buying my iPhone from ROHAN at Three in Woolwich. He was extremely helpful, patient, and explained everything very clearly without rushing at all. It made the whole process... See more
Company replied
Leanna and Rohan are so lovely. They took time to understand me did their best to help .They are very supportive and professional and took the time to help me sort out my predicament and help me to r... See more
Company replied
Shola was very friendly and helpful and gave me information about the latest deals and offers. I had not update my sim contact in a while so she was able to help me get up to date with a cost effectiv... See more
Company replied
Company details
About Three UK - 3Store Woolwich
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
35 Powis Street, SE18 6HZ, Woolwich, London, United Kingdom
- 02088559033
4.9
Excellent
103 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tre helped me out big time
Tre helped me out big time! Great service and i am grateful
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Oluwasegun, it’s great to hear Tre was able to step in and help when you needed it, and that you were happy with the service you received. -Kishan
Dobrinka was really helpful and amazing!
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you so much, Odunitan! 🎉 We’re delighted Dobrinka could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Jermaine and Michael were very helpful…
Jermaine and Michael were very helpful in assisting me with a technical issue. Thank you guys
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thanks a ton, Malcolm! 🎉 We’re so glad everything went perfectly with Jermaine and Michael, and see you soon! 🥰 -Kashish
Taye was fantastic
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi there 🌟 We’re delighted Taye made such a strong impression. Here’s to more great moments ahead ✨ -Arvind
Excellent service by Advisor Tayo
Excellent service by Advisor Tayo! Helping to manage my cost
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey, Stellamaris! Providing best service and helping you get the best value is exactly what our team aims for. Thank you for highlighting Tayo's great work! 🥰 -Prabhjeet
easy service and very good connection
easy service and very good connection
also good deals
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you for your review, Abe! 😊 Wonderful to hear you had such a smooth experience. -Veronica
Rohan helped me update my phone and…
Rohan helped me update my phone and fixed my SIM. He even sold me a new tablet at a really good price. 5½ stars for him.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
This is wonderful to hear. Rohan enjoyed helping you get your phone updated and sorted, and he’ll be glad you’re happy with the tablet too. Thanks for the 5½ stars😀 -Ayesha
Reply from Three UK - 3Store Woolwich
Thanks for sharing this, Georgiana—we’re glad our colleague made your visit a positive one. -Shivam
Oluwashola was great helping me today…
Oluwashola was great helping me today she solved all the problem I can to resolve and was very nice
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thanks for leaving this review. It’s great to hear you had such a smooth experience and that Oluwashola was able to get everything sorted for you. -Shivam
Phone & Home WiFi Contract
I recently returned from overseas and was struggling to find a contract which suited my needs. Tré, Eryca and Rohan @ 3Store Woolwich were all extremely helpful in helping set up a new phone & home WiFi contract. I visited the store again a week later for help with some set up issues and they quickly and efficiently resolved my issues! Couldn’t ask for better service! Thanks Guys!
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Charlie, really appreciate you sharing this 🌟. Hearing how Tré, Eryca and Rohan stepped in and helped you secure the right phone and WiFi setup is genuinely uplifting. Hope you have a wonderful day 🌼 -Manavata
Rohan helped me get a new 5G Mifi for…
Rohan helped me get a new 5G Mifi for me to take wherever I go. He gave me a good deal and it was a smooth experience. Really friendly and made everything easy to understand.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
That's brilliant, Prince! We're super happy to hear that Rohan gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish
Reply from Three UK - 3Store Woolwich
Hey there, thank you for your amazing 5 ⭐ review. We're glad Oluwashola got everything sorted for you. -Ayesha
Oluwashola was really helpful in…
Oluwashola was really helpful in putting me through and explaining everything I needed to know in full details.
May 4, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey Nkem, we’re pleased that Oluwashola made the whole process easy to understand and ensured you felt supported. Thanks for the fantastic 5⭐ review. -Maryalex
Shola was very helpful
Shola was very helpful
She listened to my request and assisted me to get what I needed with record time. Her customer service skills were 10 out of 10
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Christophe, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Shola. -Prabhjeet
Oluwaseun is so helpful and she helped…
Oluwaseun is so helpful and she helped me solve my issue.
May 2, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Sunday, thanks for the feedback! We’re so glad to hear that you had such a positive interaction with Oluwaseun and that your issue is now fully resolved. Hearing that our team has made a difference to your day is exactly what we love to see. Thanks for being with us! -Shivam
Lata
Lata, absolutely fabulous! She helped m to sort out my many accounts and new devices. Extremely professional, welcoming and calm. Best customer service experience I've had!
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
We’re delighted Lata provided such a smooth experience with your upgrades. It’s wonderful to hear her patient approach stood out. Thanks for the amazing feedback, Esteleta! -Suhaas
Dobrinka was really patient
Dobrinka was really patient, amazing service and atmosphere, keep it up!
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Adetola, really appreciate your message. Wonderful to know Dobrinka made everything smooth and enjoyable during your visit. -Manavata
Shola was very friendly and helpful and…
Shola was very friendly and helpful and gave me information about the latest deals and offers. I had not update my sim contact in a while so she was able to help me get up to date with a cost effective solution. Thanks Shola 😊
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Alice, really appreciate your message. Wonderful to know Shola made the process clear and supported you in finding a budget friendly update for your SIM. -Manavata
Rohan helped me renew my contract for a…
Rohan helped me renew my contract for a cheaper price whilst keeping me on the same amount of data. It was quick and easy.
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thanks for sharing your experience, Bunmi. It’s great to hear Rohan was able to help renew your contract with better value while keeping everything the same for you. We’re glad it was a smooth and straightforward process. -Shivam
Oluwashola was very helpful and…
Oluwashola was very helpful and professional, I absolutely loved her service, very top notch
April 20, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Absolutely fabulous, Prince! We’re delighted to hear Oluwashola made such a positive difference to your experience 😊 -Maryalex
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.