I visited the store in Woolwich on Thursday July 30 2026 to transfer two mobile phone accounts into my children's names and to change the payment method. A lovely young lady named Kiara assisted... See more
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I had a complicated issue with changing Sims and contacts and was looked after by a totally brilliant customer advisor called Eryca. She is fantastic at her job - really patient, kind and professiona... See more
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Shola attended to me very well. She was quite helpful and I had a wonderful experience with 3. Thank you Shola
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Oluwashola attended to me at the three store woolwich her service was excellent, swift and she also told me more on how i can benefit from using the three plus app. Thank you Oluwashola for your execl... See more
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Company details
About Three UK - 3Store Woolwich
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
35 Powis Street, SE18 6HZ, Woolwich, London, United Kingdom
- 02088559033
4.9
Excellent
134 reviews
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Eryca has been absolutely amazing
Eryca has been absolutely amazing . Great asset to the company. One of the best customer service I received lately
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Wow, Andre! 🎉 It’s wonderful to hear that Eryca made your experience seamless and that everything went smoothly for you. Enjoy the rest of your day! -Neha
Detailed information …
I initially wanted to get a sim contract with 3 for the first time having read about some offers. Olushola, the representative who attended to me was calm and precise. She made it a great experience having explained to me all that is there for me.
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Love this energy 🎉 Lawrence. Wonderful to know Olushola delivered such calm and precise guidance, explaining everything with clarity to create a confident and positive start ✨ -Arvind
She attended to me well
She attended to me well. And she was really nice to me.
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Timileyin, it is wonderful to hear that you had such a pleasant and welcoming interaction during your recent experience. We always aim to provide great support, and we are incredibly glad our team member could step in to look after you so well. -Shivam
I was served by Rohan ,I bought a smart…
I was served by Rohan ,I bought a smart phone and an honor pad 10,he gave me an excellent service ,very polite helpful and professional,thanks Rohan
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you, Ahmad. We’re delighted to hear how well Rohan supported you during your visit. It’s great to know his friendly approach and clear guidance helped you feel confident with your new smartphone and tablet. Your kind words will mean a lot to us. 🥰 -Prabhjeet
Exceptional customer service
I had a complicated issue with changing Sims and contacts and was looked after by a totally brilliant customer advisor called Eryca. She is fantastic at her job - really patient, kind and professional.
Also there was a nice atmosphere in the shop with all the colleagues clearly working well together in a calm and pleasant way.
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
We’re thrilled to hear this! 🌼 Eryca will be delighted to know she made your experience shine. Thanks for letting us know, it truly means a lot to us! 🥰 -Kashish
Staff were so willing to please
Staff were so willing to please. Had a small hiccup which was rectified immediately.
Shola was amazing.
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you, Stephen! 😊 Great to hear the team sorted things fast and that Shola was amazing. -Ayesha
A good human relation of the workers…
A good human relation of the workers exist and enjoyable
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thanks for sharing your experience, Julius 😊 The team is so friendly and makes sure everyone has a wonderful time. Have an amazing day 🌼 -Arvind
Interactive and helpful rohan
Interactive and helpful rohan
I had great experience upgrading my sim.
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Yay, Anu 🎉 Your lovely words and 5 ⭐ really brighten our day. Rohan provided stellar guidance and supreme expertise during the SIM upgrade. Enjoy every moment with the new connection 📱 -Arvind
I had a great experience today
I had a great experience today.
Your staff that I attended to me Olushola, was very helpful. I will score 9 out of 10.
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you for taking the time to leave this wonderful review, Anthony. It’s great to hear that Olushola went above and beyond to help you. 🌟 -Veronica
Dobrinka was so very helpful…
Dobrinka was so very helpful especially. When dealing with a novice like me. Very thorough explanations
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
That’s brilliant, Sonia! We’re super happy to hear that Dobrinka gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha
Dobrinka was very helpful
Dobrinka was very helpful, she did a lot of things that most of her colleagues have been giving me excuses before.
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey Opeyemi. Boom! 💥 Dobrinka totally nailed it today, and we’re glad you’re all sorted! 🙌✨ -Kashish
Tre helped me out big time
Tre helped me out big time! Great service and i am grateful
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Oluwasegun, it’s great to hear Tre was able to step in and help when you needed it, and that you were happy with the service you received. -Kishan
Dobrinka was really helpful and amazing!
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you so much, Odunitan! 🎉 We’re delighted Dobrinka could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Jermaine and Michael were very helpful…
Jermaine and Michael were very helpful in assisting me with a technical issue. Thank you guys
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thanks a ton, Malcolm! 🎉 We’re so glad everything went perfectly with Jermaine and Michael, and see you soon! 🥰 -Kashish
Taye was fantastic
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi there 🌟 We’re delighted Taye made such a strong impression. Here’s to more great moments ahead ✨ -Arvind
Excellent service by Advisor Tayo
Excellent service by Advisor Tayo! Helping to manage my cost
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey, Stellamaris! Providing best service and helping you get the best value is exactly what our team aims for. Thank you for highlighting Tayo's great work! 🥰 -Prabhjeet
easy service and very good connection
easy service and very good connection
also good deals
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you for your review, Abe! 😊 Wonderful to hear you had such a smooth experience. -Veronica
Rohan helped me update my phone and…
Rohan helped me update my phone and fixed my SIM. He even sold me a new tablet at a really good price. 5½ stars for him.
May 8, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
This is wonderful to hear. Rohan enjoyed helping you get your phone updated and sorted, and he’ll be glad you’re happy with the tablet too. Thanks for the 5½ stars😀 -Ayesha
Reply from Three UK - 3Store Woolwich
Thanks for sharing this, Georgiana—we’re glad our colleague made your visit a positive one. -Shivam
Oluwashola was great helping me today…
Oluwashola was great helping me today she solved all the problem I can to resolve and was very nice
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thanks for leaving this review. It’s great to hear you had such a smooth experience and that Oluwashola was able to get everything sorted for you. -Shivam
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