I visited the store in Woolwich on Thursday July 30 2026 to transfer two mobile phone accounts into my children's names and to change the payment method. A lovely young lady named Kiara assisted... See more
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Very happy with the experience. Jermaine made me feel at ease to talk. Gives good advice as to what I want and how it will benefit me. I was able to make a choice and there was no pressure. Represente... See more
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Dobrinka was so really helpful with my complaint and resolved it seamlessly, thank you Three Woolwich, keep up the good work!
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I had a complicated issue with changing Sims and contacts and was looked after by a totally brilliant customer advisor called Eryca. She is fantastic at her job - really patient, kind and professiona... See more
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Company details
About Three UK - 3Store Woolwich
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
35 Powis Street, SE18 6HZ, Woolwich, London, United Kingdom
- 02088559033
4.9
Excellent
138 reviews
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Rohan layed out all my monthly payments…
Rohan layed out all my monthly payments in a way that was easy to understand. He also helped reduce my bills whilst keeping me on Unlimited for me and my family. He was so kinda and patient with me.
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey Iryna, it’s stellar that Rohan was so patient and kind 🌟 We're thrilled your monthly costs are now crystal clear and that you've secured the deal that suits best as per needs for the whole family 🚀 -Arvind
Mr Tre was a great help sorting out my…
Mr Tre was a great help sorting out my new phone, he was very patient and matched my needs well. I have to also thank Jermaine for how he assisted with the transfer. Amazing team
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
We’re grateful, Esther. Hearing how Tre’s guidance and Jermaine’s support made everything seamless is fantastic. Thank you for the dazzling 5 ⭐ review. -Suhaas
Great customer service delivered by…
Great customer service delivered by oluwashola
April 15, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Regina, brilliant to know Oluwashola provided excellent service 🚀. It’s uplifting to see their work valued 😊. -Shivam
Fabulous job nice work oluwashola n…
Fabulous job nice work oluwashola n leanna
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
What a sweet 5‑star rating, Yam! Oluwashola and Leanna are truly exceptional. Thank you for sharing this, it means so much to us! 😊 -Kashish
Jermaine was my saviour
Jermaine was my saviour. God bless the team because they helped me when my phone had serious issues
April 6, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you for sharing this! We’re so glad to hear that Jermaine offered such strong support when you needed it most. It’s great to know the team was able to step in and get things resolved for you. -Afaq
Reply from Three UK - 3Store Woolwich
Hi Sudin, we’re pleased Oluwashola took great care of you and made the experience a positive one. -Kishan
The customer service rendered by Rohan…
The customer service rendered by Rohan was great, it was quick, easy and simple, he was welcoming and his time management was right on point. I really appreciate the service received.
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
That’s what great service looks like! Huge shout‑out to Rohan for making your visit special, and we’re even happier knowing it meant so much to you, Omo. -Ashifa
Michael and jermaine helped me out a…
Michael and jermaine helped me out a lot. Appreciate it guys
March 30, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey Ann, thank you for sharing this amazing 5⭐ review! 🌟 We’re thrilled Michael and Jermaine gave you such a fantastic experience. -Veronica
Dobrinka was so helpful and kind to me
Dobrinka was so helpful and kind to me. I grab a good deal on iphone 17...
March 29, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Maria, we are so pleased to hear about the wonderful care Dobrinka provided during your visit. It is great to know you are happy with the value of your latest upgrade, and we truly appreciate you choosing to stay connected with us! -Kishan
Excellent customer service
Excellent customer service. She's extremely sweet and friendly, DOBRINKA
March 19, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you for taking the time to leave this review, Tiny! 🌟 We’re thrilled to know Dobrinka supported you so efficiently. 🙌 -Veronica
Seun was fantastic
Seun was fantastic. Always great service and I left with a smile on my face
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Ifeayi, we’re delighted Seun provided attentive, professional care and that the service has been consistently strong. It’s great to hear you left happy. -Kishan
Dobrinka was EXTREMELY GOOD AND…
Dobrinka was EXTREMELY GOOD AND PATIENT,she helped me for real today, very professional, keep up the good work!
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you so much for sharing this! It’s wonderful to hear how supportive and attentive Dobrinka was during your interaction. Her calm approach and dedication clearly made a real difference, and feedback like this truly means a lot. -Manavata
Jermaine was very helpful in helping me…
Jermaine was very helpful in helping me to file an insurance claim. I've been trying for months and he was more than happy to help. God bless him
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Kehinde, thank you for sharing this. It’s inspiring to hear how Jermaine stepped in with such dedication and made a challenging situation finally move forward. His commitment to supporting you shines through, and your kind words are truly appreciated. -Manavata
Very happy with the service
Very happy with the service. Michael and Jermaine were great with helping me get a new phone and transferring everything. Thank you gentlemen
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Derayo, your message truly lights up the day. Hearing how Michael and Jermaine guided you through your upgrade with such care and confidence is incredible. Their dedication to making everything seamless clearly made your visit exceptional. -Manavata
Jermaine was fantastic
Jermaine was fantastic. Very patient and spent a lot of time teaching me the basics of my phone and removing unwanted apps. Very happy customer
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey Elizabeth, this is lovely feedback. Jermaine is thrilled he could support you, answer your questions, and make everything feel easy and comfortable. -Ayesha
I completely lost access to my samsung…
I completely lost access to my samsung but jermaine and Tre helped me to set up my new phone with my current number. I was in a distress and they helped to resolve my issue
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey Adewoyin, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
I was served by Taye and Jermaine
I was served by Taye and Jermaine. They assisted me in fixing an issue on my phone
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Odai, thanks for the 5 ⭐ review. Good to hear Taye and Jermaine got everything sorted with your device. -Kishan
Oluwashola the best service ever
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hung, thank you so much for sharing this. It’s wonderful to hear that Oluwashola’s service and guidance made such a positive impact on your visit. 🌺 -Ayesha
Tre was very helpful in assisting with…
Tre was very helpful in assisting with my phone problems. Patient and efficient
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey, Lawremce. It’s great to hear Tre supported you with patience and efficiency while resolving your phone issues. Hope you have a wonderful day. 😊 -Prabhjeet
She is a good marketer I like the way…
She is a good marketer I like the way she explains the contract to me
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thanks a ton for your review, Zainab! 🎉 We’re so happy that our staff was able to help you with kindness and care. Here’s to great things ahead! 😃 -Ayesha
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