I visited the store in Woolwich on Thursday July 30 2026 to transfer two mobile phone accounts into my children's names and to change the payment method. A lovely young lady named Kiara assisted... See more
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Very happy with the experience. Jermaine made me feel at ease to talk. Gives good advice as to what I want and how it will benefit me. I was able to make a choice and there was no pressure. Represente... See more
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Dobrinka was so really helpful with my complaint and resolved it seamlessly, thank you Three Woolwich, keep up the good work!
Company replied
I had a complicated issue with changing Sims and contacts and was looked after by a totally brilliant customer advisor called Eryca. She is fantastic at her job - really patient, kind and professiona... See more
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Company details
About Three UK - 3Store Woolwich
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
35 Powis Street, SE18 6HZ, Woolwich, London, United Kingdom
- 02088559033
4.9
Excellent
138 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Thank you for giving me a chance to…
Thank you for giving me a chance to speak about phone contracts Oluwashola
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey Hortence, we’re thrilled that Oluwashola made your experience so positive! Thank you for this amazing 5⭐ review! -Veronica
I met Oluwashola she really attended to…
I met Oluwashola she really attended to me very well has such a great marketing skill. I am really impressed
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Sylvester, every cherished memory is shaped by people like Oluwashola, whose dedication truly stands out. May your day be as amazing as you are! -Ashifa
The seamless and quick approach taken…
The seamless and quick approach taken by the member of staff (Michael) in dealing with my issue was phenomenal.
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
We’re really glad to hear Michael gave you such great support, Joseph. We want every customer to feel this happy with our service. 🌺 -Ayesha
Happy with Shola's service
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you, Victor. It’s great to know Shola delivered excellent support and created such a positive experience for you. -Manavata
We were well attended by Dobrinka
We were well attended by Dobrinka! She is very helpful!
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey.
Thank you. We really appreciate your review. -Pete
Leanna and Rohan are so lovely
Leanna and Rohan are so lovely. They took time to understand me did their best to help .They are very supportive and professional and took the time to help me sort out my predicament and help me to report my loss and claim for my insurance. They need a promotion or a raise management.
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Leanna and Rohan during your insurance claim. We can understand how difficult it must be to experience a loss, and appreciate you taking the time to share this with us. -Michael
I had a lovely experience today…
I had a lovely experience today ,Giselle been so helpful!Thank you so much 💗
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Superb, Miha! We love hearing that Giselle was able to help you patiently and quickly. Thanks for spreading the positivity! ✨ -Ayesha
Oshwalo did a great service
Oshwalo did a great service. She went out of normal checks to get my wife what she wanted. Absolutely great experience. Highly professional with a great smile.
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thanks for sharing this lovely review, Aqil! It’s fantastic to hear that Oshwalo exceeded expectations and supported your wife with such care and professionalism. We’re so glad you both had a great experience. 😊 -Ayesha
Reply from Three UK - 3Store Woolwich
We love hearing this, Arinze. Delivering brilliant service and happy moments is what drives us every day. Thanks for sharing your experience! -Ashifa
Reply from Three UK - 3Store Woolwich
Lovely feedback, Nikki 🌟 It’s great to hear Oluwashola made such a positive impact 💙 -Shivam
I got a high customer care with…
I got a high customer care with genesis, smiling, facial expressions and helpful
February 16, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey there, that’s awesome! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Rohan and Leanna excellent service…
Rohan and Leanna excellent service smooth and easy help with new phone contract.
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Alfred, your appreciation highlights the outstanding dedication shown by Rohan and Leanna. Their ability to make the process effortless and reassuring reflects true professionalism, leaving a lasting impression of excellence. -Manavata
I meet with Oluwashola
I meet with Oluwashola. She nicely explained everything, provided good services. Thank you
February 12, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
What a sweet 5⭐ rating! We’re so glad Oluwashola was able to help you with everything you needed throughout your visit. Hope you have a wonderful day. Monika ☺️ -Ayesha
The sense of humor and distinctive…
The sense of humor and distinctive customer experience with my new purchase by Oluwashola
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hello Charles, it’s great to hear Oluwashola created a fun and unique experience during your purchase. Thank you for choosing us. -Suhaas
Oluwashola attended to me
Oluwashola attended to me. I had a great experience at the shop thanks to her.
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Very helpful service from the Woolwich…
Very helpful service from the Woolwich team. Special thanks to Jermaine and Seun for being patient as I needed help with apps on my phone
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you so much for the lovely review, Lesley! 🌟 We’re thrilled the Woolwich staff could support you and delighted that Jermaine and Seun made your visit feel so smooth and effortless. 😊 -Veronica
Genesis was really helpful setting up…
Genesis was really helpful setting up my account. Really efficient and polite
February 9, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you for sharing your feedback 😊 We're delighted to hear Genesis was able to assist you and ensure everything was set up smoothly. Wishing you a fantastic day, Lucian 🌟 -Arvind
Dobrinka was extremely helpful and…
Dobrinka was extremely helpful and solved the issues I had which is very much appreciated
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hello Richard, thank you so much for your wonderful review! 🎉 We’re happy you enjoyed our services from Dobrinka, we’re always here to help. ☺️ -Kashish
Dobrinka was extremely helpful
Dobrinka was extremely helpful, with outstanding customer service and care for me, took her time to assist and help me, she’s really a STAR
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you for the 5⭐ review, Florence! We truly appreciate you sharing your experience, and it’s wonderful to hear that Dobrinka provided you with outstanding care. -Neha
My Experience was Amazingly great
My Experience was Amazingly great, I was extremely treated cordially and nice.
Thanks so much. Both staff of 3G was Fantastic and I will definitely refare always.
Thanks Leanna and Rohan
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Wow, Mick! 🎉 It’s wonderful to hear that Leanna and Rohan made your experience seamless and that everything went smoothly for you. Enjoy the rest of your day! -Neha
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