TicketTree.com Reviews 

2,204
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

WARNING—BUYER BEWARE: I purchased Premier Access tickets through TicketTree for the Sail4th 250 event on Governors Island. The promoter canceled access for Premier ticket holders, blaming the weathe... See more

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Rated 2 out of 5 stars

Seats at the theatre were shocking could only see the tops of their heads disappointed as it was my 40th not very special

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Rated 3 out of 5 stars

We thoroughly enjoyed the show, The Tina Turner musical and would love to go again. Unfortunately, although I had requested end of aisle seats so as not to be hemmed in, we found we were next to a wal... See more

Rated 1 out of 5 stars

Ticket Tree did everything I expected it to do. I had no problem and I find no fault.

Company replied

1.6

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TrustScore 1.5 out of 5

2K reviews

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1.6

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(2,204)

1 review in the last 12 months

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Rated 5 out of 5 stars

I’ve used TicketTree again because they are trustworthy.

I’ve used TicketTree again because my last experience was great so used them to book a weekend away for my sister and her husband for a special birthday, again the service was great, plenty of fab hotels to choose from which was close to the theatre they were watching the show at. The Ibis Kensington was close to what they needed and close the the tube so made getting around easy so they could explore all parts of London over the weekend. Quick confirmation emails and always trust TicketTree to book the hotel and theatre which they offer and send the voucher over email. Will be definitely using them again.

April 22, 2018
Unprompted review
Rated 5 out of 5 stars

Cannot fault this company

Cannot fault this company! I booked the wrong date and time and they did everything to change it..! Nothing was a problem.. would highly recommend and I will use them again.. so grateful for such a great weekend x

April 22, 2018
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend…

I would definitely recommend TicketTree,com, I booked tickets to see The lion King with overnight stay. The hotel, Amba Charing Cross is less than 10 minutes walk from the theatre and literally next to Charing Cross tube station, The hotel was excellent, we got a free up grade, the room and facilities, including breakfast were of a high standard,
Lion King was fabulous, excellent seats all in all it was a perfect trip,
Ticket Tree emailed the day before travelling to update on London transport, tube and rail works that weekend, which I thought was a nice touch,
I would definitely book with them again.

February 26, 2018
Unprompted review
Rated 5 out of 5 stars

Great hassle free service

A great website ,extremely quick and easy to book theatre and hotel , great service tickets ready and waiting at the theatre , hotel superb but in all we have used ticket tree a couple of times and it is a fantastic company that makes your mini break all stress free and it feels really personal , i have and will recommend anybody to use this company because it's great ,thank you

February 26, 2018
Unprompted review
Rated 5 out of 5 stars

TicketTree works well for us.

We have used TicketTree a few times to visit London and go to a theatre. The deals were excellent, the seats have been fine and we have stayed in lovely hotels. Seems like a good reliable company.

February 26, 2018
Unprompted review
Rated 5 out of 5 stars

The service we got was first class we…

The service we got was first class we took the company choice of hotel.ANd we had first class service from the hotel.also when we got to the show tickets were ready and again service first class we will be using this company again

February 26, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic theatre trip...excellent…

Fantastic theatre trip...excellent seats, amazing hotel - real luxury Amber!
Cheap rail fares and all tickets delivered in time, excellent service...in all a very very successful trip with thanks to TicketTree...well done.

February 26, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Easy to use website, easy to book. Gorgeous choice of hotels. Excellent service no problems at all.

February 26, 2018
Unprompted review
Rated 5 out of 5 stars

Faultless

Bought theatre tickets and a hotel break for my daughter as a Christmas present, can’t fault the process or service

February 26, 2018
Unprompted review
Rated 5 out of 5 stars

I used TickeTree.com to arrange a Family London theatre break for my mums 70th birthday

I used TickeTree.com to arrange a family theatre trip to London for my mothers 70th Birthday. We booked and paid a deposit in May 2017 and paid the remaining balance 1 month before travel in November. Excellent, friendly, tailored customer service was provided throughout all of the contact I had with the Ticketree team when arranging this booking. Special mention must go to Phil, who I feel went above and beyond his duties to help ensure we had a fabulous time and my mum had a memorable birthday.
The hotel (Ibis Styles Kensington) was very nice and ever so conveniently located to the tube station. Likewise, the seats we had for our evening performance of Mamma Mia were very well positioned and at a reasonable price too. All in all, a wonderful trip away and we are already considering our next booking with TickeTree.

January 23, 2018
Unprompted review
Rated 5 out of 5 stars

Seamless experience

What can I say ... fantastic company will not use any other . The whole experience has been hassle free and great hotel and fantastic seats . Was a Christmas present for my mum (and me ofcourse) , thank you Tickettree !!

January 21, 2018
Unprompted review
Rated 5 out of 5 stars

Show & Stay

This is the second time we have booked with Ticket Tree. The seats we superb & the hotel was as well. Would highly recommend

January 21, 2018
Unprompted review
Rated 5 out of 5 stars

Very good

Very good, caring service, with a personal touch I hadn't experienced before with this type of purchase - so well done!

January 21, 2018
Unprompted review
Rated 5 out of 5 stars

Regular customer

Used ticketree for 4 years now and always received excellent service. Excellent value and fantastic hotels.

January 21, 2018
Unprompted review
Rated 3 out of 5 stars

Put on Hold on Hold and on Hold.

II phoned to ask a question,and the Lady kept
Putting me on hold,I would start a conversation with her and all of a sudden,Sorry got to put you on hold,this went on 3-5 times,so Fed up with by now,I just hung up and didn't think much to the customer service at all.

January 21, 2018
Unprompted review
Rated 5 out of 5 stars

I used Tickettree.com to book a theatre break

I used Tickettree.com to book a birthday theatre break for my 9 year old daughter. The service was fantastic and the hotel and seats were both amazing. We had an incredible time and for a very good price. Will defo use them again! Thank you Ticket Tree for an awesome weekend!

January 21, 2018
Unprompted review

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