Titan Self Storage  Reviews 812

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professionalism, often going above and beyond to assist with storage needs. People frequently highlight the excellent customer service, noting how easy and stress-free the process is, from initial inquiries to moving in and out. The facilities are also highly regarded, with many consumers describing them as clean, secure, and well-maintained. Reviewers appreciate the smooth operation and efficient service, making their storage experience very positive.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness and professionalism. Many... See more

Service

People report positive experiences with service. Customers consistently praise the professional, friendly,... See more

Facilities

Users describe positive interactions with facilities. Customers praise the storage spaces as helpful, secure,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sean and Cory were extremely welcoming from the outset. A friendly, helpful team who go above and beyond to help, from choosing the correct size storage container to accommodate your goods to the seam... See more

Company replied

Rated 5 out of 5 stars

What an absolute pleasure to be welcomed by Tyrone to the Titan storage center in Telford. Honestly this chap could not have gone further above and beyond his duty to help. Both myself an... See more

Company replied

Rated 5 out of 5 stars

Thank you Manager TYRONE CLAW Halesfield Branch, Telford. Who ensured the smooth operation, From the 1st friendly Telephone Call, Introducing both himself & Titan's Storage Services, Proce... See more

Rated 5 out of 5 stars

Moving house is always a stressful time and the last thing I wanted was any complications. At first I picked a storage unit that was too small, I'm not your average hoarder, but Tyrone came to my resc... See more


Company details

  1. Self-Storage Facility
  2. Storage Facility

Written by the company

At Titan Self Storage, we provide safe, accessible and affordable self-storage solutions for individuals, businesses, and students. So, whether you’re moving house, starting a new business, or simply in need of some extra space, we can help. We focus on providing customers with the solution they need to offer the best solution to help with their personal circumstances, and pride ourselves on our 5* customer experience. We have self storage facilities in Bracknell, Braintree, Littlehampton, Leamington Spa, Poole, Sidcup, Solihull, Telford, Woking and Bridgend. For more information please visit www.titanstorage.co.uk or call 0800 6440018.

Titan Storage Solutions

Written by the company

We're committed to providing best in class customer service.
At Titan Storage Solutions, we put the customer at the heart of everything we do and are always looking for new ways to enhance our customer experience. Our helpful staff are able to guide you through the whole process from enquiry to move in and are always on hand to help with any questions you may have.

Contact info

5.0

Excellent

TrustScore 5 out of 5

812 reviews

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Rated 5 out of 5 stars

Sean and Cory were extremely welcoming…

Sean and Cory were extremely welcoming from the outset. A friendly, helpful team who go above and beyond to help, from choosing the correct size storage container to accommodate your goods to the seamless process of moving in. They make you feel at home very quickly. I can't praise them highly enough and would recommend them to anyone needing storage in the Bridgend area. Lorraine

October 2, 2025
Unprompted review
Titan Self Storage  logo

Reply from Titan Self Storage

Hi Lorraine

Thank you for sharing this great feedback. It’s really good to hear that Sean and Cory made you feel so welcomed from the start.

They both take a lot of pride in helping customers choose the right space and making the move-in process as straightforward as possible, so your comments will mean a lot to them.

We’re delighted that you felt at home so quickly and that the team made such a positive impression. Thank you as well for the recommendation; it’s very much appreciated.

Dan

Dan O'Sullivan
Head of Operations

Rated 5 out of 5 stars

Professional friendly advisors who…

Professional friendly advisors who supported me through every stage of my first venture into storage.
Cost of storage very reasonable with discounts offered for 1st 3months in my case.
Container and its environment very clean and compact. A variety of lifting equipment available in good working order to unload.
Access to property using their remote access system for out of hours was easy to use and efficient.
Nothing was too much trouble to arrange with the help of Tyrone. All paperwork was online and user friendly for a mature person to navigate.i.e. myself
Thankyou Titan self storage. I will definitely recommend and use your services again.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!…

I recently used Titan in Leamington Spa and the service I received was excellent. Both Pete and Patryk were extremely helpful and friendly. I wish to thank Patryk in particular, who went out of his way to help on more than one occasion and should be commended. Nothing is too much trouble for him and it was a pleasure dealing with him. I believe in praise here it is due!

August 4, 2025
Unprompted review
Titan Self Storage  logo

Reply from Titan Self Storage

Hi Anne

Thank you for taking the time to leave such a thoughtful review. It’s great to hear that your experience at our Leamington Spa store was so positive.

Pete and Patryk will really appreciate your feedback, and it’s especially nice to hear the recognition for Patryk’s efforts - your comments will mean a lot to him.

We’re delighted that you found the team so friendly and supportive. If you need anything in the future, please don’t hesitate to get in touch.

Dan

Dan O'Sullivan
Head of Operations

Rated 5 out of 5 stars

Outstanding Experience

Julie was excellent and answered all our questions thoroughly. She is a great asset to the Solihull Titian storage team. Although we initially visited Titian to view the space, she offered several options and made us feel at ease, which ultimately convinced us to book the space.

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

JULIE 🫡

JULIE! You were excellent, she made the process super easy. She was very rigid with the instructions of using the storage facility.

She is an asset to Titan Storage Solihull.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and friendly…

Great customer service and friendly welcome. Very informative and helpful. Harley from Woking branch exceeded my expectations when he called to check in with me at 11pm when I was having issues with accessing the building after hours. He went above and beyond and has left me a satisfied and happy customer.

August 20, 2025
Unprompted review
Titan Self Storage  logo

Reply from Titan Self Storage

Hi Abdul,

Thank you for leaving such a fantastic review. It’s great to hear that Harley was able to go above and beyond to support you, even outside of normal hours. We’re very proud of the customer service our teams deliver, and your feedback is a real credit to him and the Woking branch - I'll make sure I pass your review on to Harley.

We really appreciate you choosing Titan Storage and are delighted to know you’re happy with the service.

Dan
Head of Operations
Titan Storage

Rated 5 out of 5 stars

Titan Warwick

Titan Warwick. Excellent and efficient service. Always got a prompt response to questions, a rarity these days. Can’t fault them for service, and competitive pricing also.

August 20, 2025
Unprompted review
Titan Self Storage  logo

Reply from Titan Self Storage

Hi John,

Thank you for your kind review. We’re really pleased to hear that you’ve found the service at our Leamington Spa store in Warwick to be efficient and responsive, and that our pricing has been competitive. I'll make sure I pass on your comments - the team will be delighted with your feedback.

We appreciate you choosing Titan Self Storage.

Dan
Head of Operations
Titan Storage

Rated 5 out of 5 stars

5/5 Service

The entire service provided by Titan is exceptional. They have competitive prices, clean facilities, and easy access. Tyrone was particularly helpful, he got back to us immediately, gave us all the information we needed and even offered to help us unload our vans. 5/5 service, the entire experience was smooth and stress free. I’d recommend Titan and Tyrone to anyone!

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Titan

Titan storage is an excellent facility to store your belongings. It's very secure and tidy and excellent safe access even out of hours with your own pin code. Tyrone was very helpful and professional. Could not have asked for more.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Titan self storage Leamington Spa

Titan self storage Leamington have been really great during my three month unit hire - very professional but relaxed and flexible. I would recommend!

August 1, 2025
Unprompted review
Titan Self Storage  logo

Reply from Titan Self Storage

Hi Jacqueline,

Thank you for your kind review. We’re delighted to hear you had such a positive experience during your time with us at Titan Self Storage Leamington Spa. Our team always aims to provide a professional yet friendly and flexible service, so it’s great to know this came across.

We really appreciate your recommendation and hope to welcome you back in the future if you need us again.

Dan

Head of Operations
Titan Self Storage

Rated 5 out of 5 stars

Amazing facilities and customer service …

I used titan storage for only a couple of months due to an unexpected house move . The whole situation regarding the move was extremely stressful but Tyrone helped immensely with the transition into the storage units . Not only did they give an amazing discount to help me out but each time I’d turn up exhausted and deflated with more furniture. He would offer a cozy chair and a brew in the office for a little rest break. Literally can’t fault any of the guys at Titan as they were all super helpful and accommodating.
The space itself was clean and dry and also secure , all of my belongings were well and truly safe there.
I would highly recommend this storage facility to all friends and family

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Stress-free

I used Titan Self Storage Telford to store my furniture during a house move. This is a time when all you need is someone to take some of the stress out. Tyrone was super helpful, and he did everything he could to make the experience as stress-free as possible. The place itself is clean and the units are easily accessible.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Used Titan storage for 2+ years

Used Titan storage for 2+ years, great experience from beginning with front desk offering a greal deal that suit me for the time and always being helpful with any inquiries and feel welcomed. They have undergo unit expansions over the years which shows the great work they do.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Used Titan for a 3 month temp fix and…

Used Titan for a 3 month temp fix and it ended up being 9 months! Really tidy and secure location with ample storage at very reasonable price. Thanks to Tyrone for always being super friendly and helpful. Highly recommend using Titan Storage.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and seamless off-boarding

I work for a company that stored its paper files with Titan for several years. Unfortunately, we had to terminate our contract due to a requirement to destroy most of the stored files.

The off-boarding process was seamless, and the store manager was extremely helpful throughout. Based on this positive experience, I would not hesitate to recommend Titans and I would certainly use their services again in the future if the need arises.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Moving house is always a stressful time…

Moving house is always a stressful time and the last thing I wanted was any complications. At first I picked a storage unit that was too small, I'm not your average hoarder, but Tyrone came to my rescue and changed the unit without any bother. During my time storing 'ma-stuff' Tyrone was a great help if I had any questions, sure would have been there to help with any issues too, but fortunately there where none! :-)

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Titan Storage Agent Tyrone

Titan Storage Agent Tyrone

Hi Everyone reading this!
so heres whats the deal,
i went to titan storage to get well, storage duh...

and Tyrone was the man! he helped me get the right storage size and was super helpful, was very thoughtful of my phyiscial disability riding the elevator with us, and repeated things when i struggled to follow just from my body language [didnt need to tell him i didnt follow he read me well great observation skills], and all with no negative body language or tone,

super friendly and was happy to help me meet my storage needs.

honestly Tyrone if you read this. you're a legend! :)

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Due to a family emergency

Due to a family emergency, I was required to arrange storage facilities.
Tyrone's competent and friendly manner alleviated a stressful situation. He went above and beyond to ensure the whole process was completed within a timely framework
I will have no hesitation in recommending Triton Storage, which is due entirely to Tyrone's excellent customer service.
Five stars.

July 1, 2025
Unprompted review
Titan Self Storage  logo

Reply from Titan Self Storage

Hi Sue,
Thank you so much for your thoughtful review. We’re really sorry to hear you were dealing with a family emergency, but we’re so pleased that Tyrone was able to support you during a difficult time.

We’ll be sure to pass on your kind words to him—he’ll be delighted to know his efforts made such a positive difference.

Thank you again for your recommendation, and please don’t hesitate to reach out if we can help in the future.

Best wishes,
Dan
Head of Operations

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