Tnnursery Reviews 

Ordered two mulberry trees and was sent 3. Potted (first year) with local soil, compost, and decaying branches. All 3 are looking healthy and doing good. Thank you TNN

The trees were packaged well and have lots of new growth on them already. Will definitely order from the company again.

Decent shipping and experience; however only about 50% of the plants actually grew once I planted them. Next time, I’ll just buy local. At least you can see they are alive.

Bare roots arrived in great condition!

Tree arrived quickly and is growing beautifully.

I found TN online whilst I was looking for an indoor Lemon tree. I took a shot and was pleasantly surprised at how quickly the plant arrived and how well packaged they packed the tree.

I ordered hardy fern trio because it stated autumn fern, Japanese painted fern and lady fern. I only ordered from this site because I wanted these three ferns specifically. They did not have them individually listed which I suppose should have told me not to order. Instead, I received New York, Bracken and Maiden. I was so very excited when I saw they were being delivered today, just to be utterly disappointed in not receiving what I thought I ordered. I contacted the company and they let me know that they cannot guarantee what the warehouse will choose for the collections.
Just letting everyone know, so no one else has to be so disappointed when not receiving what they thought they were going to get. So I recommend not getting any grouped packages.

Buyer beware. If you buy from them purchase the warranty. I bought 50 Water Oaks without the warranty, I received 52 dead sticks. 0% growth, never saw a green leaf. I called they said I was SOL. Did not buy the warranty. If you don't buy the warranty they can send you anything.

The pawpaw trees I ordered lived and doing great. The persimmon two of them where doa and have not revived. Called them and they would not replace. No green whatsoever in the plant. Just a dry dead branch. There was no green whatsoever so ever and I told the person on the phone. This was the day after I got them. Poor warranty, poor service. Do not buy there product.

TN Nursery caused a six‑week shipping delay and made it nearly impossible to reach anyone real in customer support. When I finally asked for a refund due to the delay — which was not my fault — they still wanted to charge a 15% cancellation fee even before they shipped after 6 weeks. Never less, they ended up sending out the order only to receive the wrong product. Overall, the customer service was unhelpful, unresponsive, and unwilling to fix their mistakes. UPDATE: The owner reached out to me to correct the issues after reading my frustrations. I have upgraded my experience to 3 Stars because of this.

We bought 60 trees from this organization in the middle of winter. it asked if we wanted March or April delivery at checkout. We selected April. When they didn’t arrive in April I called in and no one seemed to know where my order was but said the red maples specifically were late leaving the premises for shipment. The trees arrived in the second week of May, and although they looked very bad, we planted them. they are bareroots so you really can’t tell if they’re ok without damaging them. we cared for them per the instructions and they never even budded. After 6 weeks we started scratch testing only to find that the were all completely dead and we had been wasting our time. When I reached out for a refund they said we had to have notified them within 24 hours of receipt for a refund. How absurd is that- they’re bare roots. It took 7 attempts at communication to get a response. Their customer service branch is run by robots and the people answering the phonea do not care. What a complete waste of people’s money and time- absolutely Sinister way to run a business. Heartless and bad at growing trees too, apparently.

Ordered two Red Maples and two currents. Upon arrival, immediately unpacked to prep for planting and was shocked to see how little root there was on either. I have done bare root trees before and know they are not super developed but these were next to nothing. Sent photo to substantiate and asked for new replacement. Was assured they would be just fine and to plant them. Come spring when all other trees are leafing out TN saplings no sign of life. I phone and email again and am told TN offers NO replacement even within a year! Any nursery that won't stand behind their product for a year is no one to do business with. I'd rate sero if that was an option.

It took longer to receive than expected, instead of 8 plants we only received 6 and some of those have still not come up. Hope they do!

Terrible product. Terrible customer service. Ordered bare-root trees. Was sent cuttings (no roots). Did not contact them within 24 hours. They refused to refund or replace their product.

The bare root fruit trees came bigger than expected. Have been planted for a few months now and they are thriving!
Growing faster than I would have imagined
First time ordering bare root fruit trees and was afraid I messed up. Nope they are perfect

Nothing I planted per directions last fall, grew. Nothing. Waste of money. I followed all directions. Nothing.

2 sets of the plants i ordered came and were mush. They are not very easy at contacting when you have a issue. I actually don't look forward to having to reach out to them. This will be my second time trying to get the issue resolved. Hopefully will go better then the dead tree issue I had last year.

MY REPLY TO TN NURSERY,

YOU (TN NURSERY) MAY HAVE INDEED BEEN AROUND SINCE 1959....BUT CONSIDER WHERE YOU WERE THEN....AND WHERE YOU ARE NOW.
IN 1959 ALONG WITH YOUR FAMILY YOUR BUSINESS BEGAN.
EVERY ONE OF YOUR FAMILY MEMBERS WORKED EACH AND EVERY DAY TO MAKE A GO OF THE "FAMILY BUSINESS ".
PEOPLE WORKING ALONGSIDE OTHER PEOPLE.
PEOPLE WHO ARE TRYING TO DO THEIR VERY BEST EACH DAY FOR EACH OF THEIR CUSTOMERS. THIS IS CALLED " DEDICATION AND PRIDE ".
CONSIDERING THE CHANGING TIMES AND THE DIFFICULT TIMES BACK THEN .....WOULD YOUR "FAMILY OPERATED BUSINESS ".....HAVE LASTED IF BACK THEN CUSTOMERS WERE DEALT WITH.....IN A SIMILAR WAY TO HOW I'VE BEEN DEALT WITH?
BECAUSE.....THAT'S ALL THAT HAS BEEN DONE.
NO I PERSONALLY DON'T THINK THAT THIS ENTIRE INCIDENT WOULD HAVE EVER HAPPENED.
A LIVING BREATHING PERSON WOULD HAVE POSSIBLY STOPPED BY TO MAKE A DECISION....TO MAKE A PURCHASE. THIS INDIVIDUAL IS NO BETTER THAN ANYONE ELSE. YET THEY BOUGHT SOMETHING FROM TN NURSERY.
ANOTHER SALE TOOK PLACE, AND ANOTHER ONE.
SUDDENLY IT'S REALIZED BY ENTIRE FAMILY THAT YOUR BUSINESS HAS A CHANCE.
WELL HERE WE ARE 67 YEARS LATER.
TIMES HAVE CHANGED.
PEOPLE HAVE CHANGED.
EVERYTHING AROUND EVERYTHING ELSE HAS CHANGED.
THINGS ARE DONE FASTER.
EVERYONE MOVES FASTER.
EVERYTHING COSTS A GREAT DEAL MORE.
YOUR "FAMILY BUSINESS " WAS RUN BY LIVING BREATHING PEOPLE.
PEOPLE WHO TOOK PRIDE IN THE JOB THAT THEY DID.
LIVING BREATHING PEOPLE WHO ARE WORKING JUST AS HARD AS THE NEXT GUY.
THESE DEDICATED INDIVIDUALS MAKE SURE THAT YOUR PRODUCT IS THE BEST PRODUCT.
THESE HARD WORKING PEOPLE DOUBLE CHECK EVERYTHING TO MAKE SURE THAT THE PRODUCT IS THE VERY BEST AVAILABLE.
BACK THEN IT WAS FAMILY AND PRIDE THAT WOULD SUSTAIN A FAMILY BUSINESS.
TODAY INSTEAD PEOPLE ARE BEING REPLACED BY COMPUTERS OR MACHINES.
COMPUTERS WHO DON'T HAVE TO BE CONCERNED ABOUT THE CONTENTS, OR THE SHIPPING TIME.
THEY DON'T HAVE TO BE CONCERNED ABOUT THE MARKINGS ON THE PRODUCT.
ALL THE COMPUTER HAS TO BE CONCERNED ABOUT IS BEING PLUGGED INTO THE WALL OUTLET.
NO FEELING, NO UNDERSTANDING, NO EMPATHY
OR REGARD FOR THE NEXT CUSTOMER.
TODAY IS HURRY UP.....GET IT DONE.
HURRY UP....GET MORE DONE.
OH YEAH......DON'T WORRY ABOUT WHETHER THE ORDER IS " CLEARLY MARKED".
BLACK SHARPIE MARKINGS ON A CLEAR PLASTIC ZIPLOCK BAG....THAT CONTAINS DARK MATERIAL. TRY IT OUT YOURSELF.
I DON'T THINK SO!
CLEAR MARKINGS IS "CLEAR MARKINGS"....USE A WHITE SHARPIE.
OR EVEN BLACK SHARPIE ON A CHEAP WHITE LABEL WOULD WORK BETTER.
ORDERS THAT COME IN SHOULD BE PROCESSED WHEN THEY COME IN.....NO MATTER HOW MANY ORDERS BY ANY ONE PERSON IS PLACED OVER ANY GIVEN TIME FRAME.
BEING SHIPPED LIKE TN NURSERY DID.....DID ABSOLUTELY NOTHING EXCEPT RUIN YOUR PRODUCT.
A WEEKS DIFFERENCE...IS EXACTLY THAT....A WEEKS DIFFERENCE. TN NURSERY SHOULD STICK THEMSELVES INTO A ZIPLOCK BAG FOR LONGER THAN THE ADVERTISED 10-14 DAY PERIOD.
I JUST WANTED TN NURSERY TO MAYBE REMEMBER WHO THEY ARE DEALING WITH OUT HERE IN THE WORLD.
LIVING, BREATHING HARD WORKING INDIVIDUALS....WHO THOUGHT THAT WHEN THEY PLACED AN ORDER WITH YO
U @ TN NURSERY....THAT THE VERY LEAST THAT THEY
WOULD EXPECT WOULD BE TO TREATED WITH SOME DEGREE OF GENUINE INTEREST AND
MUTUAL INTEREST AND UNDERSTANDING WITH SOME DEGREE OF EMPATHY & CONCERN EXHIBITED
BY HARD WORKING PEOPLE....INSTEAD OF A CONGLOMERATION OF CIRCUITS AND WIRES THAT DOESN'T HONOR WHAT YOUR FAMILY HAS SPENT THE PAST 67 YEARS BUILDING.
YOUR "ROSIE AI SYSTEM " DOESN'T KNOW HOW TO CARE.
IT DOESN'T KNOW HOW TO EMPATHIZE.
IT JUST DOESN'T WANT TO UNDERSTAND.
GOING FORWARD NOW.

RESPECT AND PRIDE, UNDERSTANDING AND COMMITMENT NOW RIDES IN THE HANDS OF AN " AI INTELLIGENCE "!
AN INTELLIGENCE THAT IS REALLY SO VERY VERY STUPID.

BEST OF LUCK TO ROSIE.
BEST OF LUCK TO TN NURSERY.
HOPING THAT YOU SUCCEED WITH ALL OF YOUR "FAMILY BUSINESS MEMBERS " FUTURE ENDEAVORS.

SAD PART ABOUT ALL OF THIS.
HARD WORKING PEOPLE GOT TN UP TO THIS POINT.

YOUR AI SYSTEM MAY BE A COST SAVER AS WELL SOMEONE WHO DOESN'T NEED, WANT OR REQUIRE TIME OFF....OR ANYTHING ELSE EXCEPT AN ELECTRIC OUTLET.

I WORK HARD FOR EVERY SINGLE DOLLAR THAT I HAVE.
I'VE ALWAYS TRIED TO RESPECT EVERY PERSON THAT I'VE ENCOUNTERED WITH RESPECT AND PRIDE AND UNDERSTANDING.
YOU OBVIOUSLY DIDN'T HAVE THESE VIRTUES INSTILLED IN YOU BY SOMEONE WHO REALLY HAD TO WORK HARD FOR EVERY SINGLE DOLLAR.
YOUR ROSIE AI SYSTEM HASN'T IMPRESSED ME AT ALL.
YOUR TELLING ME THAT YOU AGREE WITH ME ABOUT THIS AND THAT

OR THAT THIS IS TO HELP WITH THIS AND THAT.
ALL IN ALL IS ONLY A BIG BUNCH DOUBLETALK AND IGNORED THE ELEPHANT IN THE ROOM.
I CHOSE TO SPEND MY $90.00 WITH TN NURSERY.
I WAS PROMISED A QUALITY PRODUCT .
I WAS PROMISED THAT MY $90.00 ORDER WAS PREPARED AND SENT TO ME .
SO THAT I COULD THEN PLANT AND ENJOY THESE ITEMS IN OUR GARDEN.
TN NURSERY WILL NOT LET THIS HAPPEN.

Stay Away. They'll send you dead plants. If you call them right after receiving, they'll tell you to wait as they are "dormant" and if you call them a few days later (one week in my case) they'll tell you that you called too late and your plants are not covered under warranty.