I’ve always had a great experience with Tom Hixson. Delivery is consistently quick, everything arrives well packaged, and they use a reliable courier that keeps you updated every step of the way... See more
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Although have reviewed previously, just need to let Tom Hixson and others know about my latest delivery of Argentinian Ribeye Roll. Firstly the offer price was very reasonable, secondly it was deliver... See more
Named day delivery did not turn up as scheduled - delivered a day late by DPD and high value products partially defrosted and food needing using straight away. Really disappointing response from TH's... See more
I've always found Tom Hixon to offer great BBQ produce, especially their own Wagyu range. Good online ordering process, though sometimes they run out of stock quite quickly. Very good delivery servi... See more
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Company details
Written by the company
The World's Finest Meat Delivered. Tom Hixson of Smithfield is a third generation wholesale butcher founded in 1963 in the world famous Smithfield market, London. Tom and the team have a wealth of knowledge in meat, and work tirelessly to bring you the most exclusive and award-winning produce from the UK and around the World. Our produce can be found on the menus of some of the country’s best restaurants and we are trusted by the UK’s most talented chefs and pitmasters. We are delighted that home cook enthusiasts can also enjoy our produce with friends and family. Simply order online and receive chilled delivery to your door. Explore our range of exclusive and award winning produce including Wagyu, Ex-Dairy, Iberico, USDA and much more...
Contact info
London Central Markets (Smithfield Market), Shop 38: 02.00-08.00 Shop 221: 08.00-16.00, EC1A 9LH, London, United Kingdom
- 020 7248 3569
- homedining@tomhixson.co.uk
- www.tomhixson.co.uk
4.3
Excellent
701 reviews
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Excellent overall experience
I initially was hesitant to place my order because of the distance/ shipping concerns, however, they exceeded my expectation organization-wise. The option on the menu are varied and suit a lot of lifestyles. Personally, I am very satisfied with their Halal options. Delivery was communicated well and delivered promptly with my frozen items still frozen. The packaging is beyond protective.
May 2, 2024
Reply from Tom Hixson of Smithfield
Thank you for your feedback. We're really pleased that the order went well and that you were happy with everything! We hope to see you back again soon - Tom Hixson Customer Services
Reply from Tom Hixson of Smithfield
Amazing! If you've got any photos, we'd love to see them. Please tag us on Instagram @hixsonmeatldn for a chance to win a voucher for a future order - Tom Hixson Customer Services
Great meat as always
Great meat as always. Made my first barbecue of the year something special.
May 1, 2024
Reply from Tom Hixson of Smithfield
Glad to hear the first barbecue of the year went well. Plenty more to come, we hope! - Tom Hixson Customer Services
Reply from Tom Hixson of Smithfield
Hope the cooking went well - send us some pictures when you get a chance! - Tom Hixson Customer Services
High quality meat
High quality meat and efficient at resolving any issues with an order.
April 30, 2024
Reply from Tom Hixson of Smithfield
Hi Ayma, I'm sorry to hear this. I've contacted you directly to resolve the issue. Please get back to me at your earliest convenience so that I can get this fixed. Many thanks - Tom Hixson Customer Services
Black Label Argentinian Fillet Beef Wellington
OMG it has taken me many years to try this dish as I was afraid it might not come out perfect. I need not have worried it was absolutely perfect. I prepped and cooked it over 2 days following g a Traeger recipe so the duxelle was smoked, I seared it on a cast iron griddle on the hob then completed it with an hour smoking on the Traeger. Everyone was blown away. Cannot wait to do it again. The meat was flavourful, so soft too, perfectly pink in the middle.
April 2, 2024
Reply from Tom Hixson of Smithfield
This sounds AMAZING! We're really pleased to hear it went so perfectly, and we're glad you enjoyed! Can't wait to hear about your next cook - Tom Hixson Customer Services
Reply from Tom Hixson of Smithfield
Thank you for your feeback. The Miguel Vergara is one of our favourites too! - Tom Hixson Customer Services
they have really good sales
they have really good sales, everything comes packed very well, all of the meat so far was excellent in quality and taste
April 26, 2024
Reply from Tom Hixson of Smithfield
Thanks for your feedback, we really appreciate it. The spring sale is on for just a couple of more weeks, so keep your eyes peeled for more deals! - Tom Hixson Customer Services
Very lean brisket with no marbling.
April 23, 2024
Reply from Tom Hixson of Smithfield
Thanks for your feedback, we're pleased you enjoyed everything - Tom Hixson Customer Services
Reply from Tom Hixson of Smithfield
Thanks for your feedback, we really appreciate it. - Tom Hixson Customer Services
Product is fine.Method of delivery…
Product is fine.The Cumberland sausages are becoming m.y favourite.Method of delivery raises some questions I was emailed at 0700 of delivery at 0750.I was still asleep when it arrived but the courier failed to knock on the door or ring the bell.Consequently the package was left outside until I discovered it at 0900.
May 2, 2024
Reply from Tom Hixson of Smithfield
Thanks for your feedback! Glad to hear you love the sausages, they're our own brand. You must have been one of the first drops for the DPD driver that day. DPD should have emailed confirmation of delivery with a proof of delivery photo, so we'll get in touch with them to make sure they are still doing this, so that goods aren't left outside for too long. Thanks again for your feedback. - Tom Hixson Customer Services
Reply from Tom Hixson of Smithfield
Thank you for your feedback, we really appreciate it. - Tom Hixson Customer Services
Great expierance there was a problem…
Great expierance there was a problem with delivery but was quickly sorted 100%
Products are very good to !
April 16, 2024
Reply from Tom Hixson of Smithfield
Thanks for your feedback. We're pleased we could sort everything out for you! - Tom Hixson Customer Services
great customer service when I was…
great customer service when I was having problems ordering online
April 26, 2024
Reply from Tom Hixson of Smithfield
Thanks for your feedback, we really appreciate it - Tom Hixson Customer Services
Reply from Tom Hixson of Smithfield
Thanks for your feedback, we really appreciate it - Tom Hixson Customer Services
Contents were excellent
Contents were excellent. There was a missing element but it was quickly and efficiently resolved.
April 26, 2024
Reply from Tom Hixson of Smithfield
Thank you for your feedback! We are glad we were able to resolve this for you.
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