Tonergiant Reviews 

528
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I needed a toner drum for my HP laser printer. The options were either £120 ish for a branded HP toner drum or £64 for an off-brand one from TonerGiant. Great success. Not only does it work perfectly... See more

Rated 5 out of 5 stars

Just ordered a toner cartridge from TonerGiant.co.uk ordered using PayPal which used an old address (changes long time ago) Phoned them up, spoke to young lady call Steph, what can I say, straight a... See more

Rated 5 out of 5 stars

The item was in stock and despatched same day and arrived in good condition and on time the following morning.

Rated 1 out of 5 stars

So pleased I was asked “how did we do” Placed my order, received confirmation and then waited and waited……. On checking with Customer Services I was then glibly advised it had been dispatched via Par... See more

Company replied

Company details

  1. Toner Cartridge Supplier

Written by the company

Huge selection of printer cartridges for inkjet and laser printer printers. 100% secure online ordering - Free UK delivery.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

528 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(528)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All Good

Helpful, inexpensive and a speedy delivery. Would defnitely use again.

June 8, 2025
Unprompted review
Tonergiant logo

Reply from Tonergiant

Thanks for your kind review :)

Rated 5 out of 5 stars

Excellent customer service from Steph

I called to make sure that I was purchasing the correct part for my machine and Steph was absolutely lovely and so helpful. I will defintely be ordering from toner giant again!

May 22, 2025
Unprompted review
Tonergiant logo

Reply from Tonergiant

I will let Steph and the team know about your kind review :)

Rated 5 out of 5 stars

The toner has arriver fast

The toner has arriver fast. I was afraid that there will be problem with my printer as I have chosen the cheaper option but my printer has accepted the new toner without problems. So thank you very much! I will use this service in future.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great prices and great customer…

Great prices and great customer service. I ordered these cartridges over the Easter weekend and they where sent to me the first business day they where back and I recieved them quickly. Cannot fault this company.

April 23, 2025
Unprompted review
Rated 1 out of 5 stars

They would not replace a toner…

They would not replace a toner cartridge which did not fit, because the packaging had been opened, despite the product being brand new and unused. In order to find out that it didn't fit, I had to open the packaging and try to fit it. I am therefore stuck with a new cartridge which is of no use to me whatsoever. Their only concession was to offer a voucher for a further cost price purchase instead. Would I use them again? No, once burnt etc...I'll stick with a local shop, who in the same circumstances would have simply exchanged the cartridge for the correct model. Choosing a compatible model online is not always straightforward, and despite searching against the exact model number, I still somehow ended up with the wrong product. It's just not worth taking that risk if their return policies are so inflexible.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, great website, good product range, always available product lines, quick, efficient delivery.
Even offer you a discount that works when you need it to.
Really flawless experience, so seldom seen in 2024/25
Well done guys! Keep it up!

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

A great guarantee and top service

I had a problem with 2 compatible toners leaving ink splatters on the page. I contacted Tonergiant and spoke to the very helpful Josh, who said if I supply pictures of the fault plus a bit of other info, then they would get replacements organised. I had the replacements the next day, so am very impressed with Tonergiant honouring their guarantee. Would recommend for a good value toner supplier you can rely on :)

November 26, 2024
Unprompted review
Rated 4 out of 5 stars

Damaged

I received my ink cartridges but one was damaged.
I phoned and spoke to a fantastic apologetic lady who sent me another but that came damaged even worse.
I believe the post person tried to push it through my letter box and caused the damage. I put a note on my letter box, only letters and fortunately the third replacement looks a lot better. I haven’t tried it yet but looking at it it looks in one piece

October 12, 2024
Unprompted review

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