Tonergiant Reviews 

We have bought toners and drums from Toner Giant for many years and never had a problem – until now.
We ordered 2 Samsung toners on Tuesday 19th December, and were told delivery would be on Thursday 21st, we needed them before Christmas.
When they had not arrived on Friday 22nd I chased and was told “sorry we have overlooked your order and will send it out immediately” – to arrive after the holiday.
I asked for a Saturday delivery and was told “no” despite being a loyal customer for years.
On 25th – yes on Christmas Day - I was sent an email saying the toners are out of stock and will be sent “very soon”
Naturally I cancelle and bought elsewhere.
An example of very poor and inefficient service.
We will not use Toner Giant again.

I had a problem with a toner I ordered and the printer not recognising it. I telephoned and spoke to Steph who sent me an email with a fix, which unfortunately did not cure my problem but said if this didnt work then they would send a replacement. I found Steph very helpful with suggestions and solutions. fantastic customer service and would have no hesistation in using them again

Would I use again: No.
Ordered two toners. Sent by different couriers.1st to arrive was wrong one. I have to pay for return. That alone will send me to Amazon. Waiting to get return label and then hopefully a refund. You can see why people stick with Amazon even if you pay a little more.

Firstly, Tonergiant had the product I needed for my aging Brother HL-2170W printer. Secondly, their website was easy to navigate. Thirdly, the unit price was competitive and lastly, next day delivery. What's not to love. I will be using Tonergiant for all my future toner/printer requirements. Highly recommended.

Easy to order, great price and excellent delivery service

Ordered one black and one multi pack ink replacement cartridge. It came in two separate delivery’s one with Royal Mail who seem to be able to find and letter box and post the package. The second delivery service seemed to have a problem using the letter box so would not leave the package. After speaking to a very unhelpful person at Toner Giant they now have to refund me for the second parcel because you need to be there to except it. I find the whole experience unbelievable.

Please could you answer the following questions.
1. Why do you send two small items to the same address in two separate packages and two different delivery services?
2. Why was I told that it’s their policy for customers to have to be there to except delivery’s when one seemed to have no problem posting through the letter box?

Easy online ordering and quick delivery.
Thanks

Polite, Courteous and Helpful telephone staff. Super efficient order processing and delivery.

Received my good value alternative ink cartridges on time. Have been a customer of yours for many years because of your good products & customer service.

Prompt delivery, easy to order.

Good website, easy to order and prompt delivery.

Great price, speedy delivery and excellent customer service.

Excellent service. Great product.

I wanted to take a moment to express my sincere appreciation for the exceptional service I recently received from your company.
First and foremost, the speed of delivery is remarkable. Ordering printer supplies can sometimes be a rushed affair, and I've often found myself in urgent need of toner or ink. Tonergiant consistently delivers promptly, saving me from any printing emergencies.
Moreover, the product quality is outstanding. I rely on your toner cartridges for professional printing, and they never disappoint. The printouts are crisp, clear, and consistent.
Lastly, I appreciate the user-friendly online platform you provide. It makes ordering a breeze, and the variety of options ensures I can find the precise product I need.
In today's world, where service can often be lacking, Tonergiant truly stands out. You've won my trust and loyalty through your fantastic service, fast delivery, and top-notch products. Thank you for making the printing aspect so reliable.

Good price, fast delivery. Works perfectly.

The cartridge that I received didn't work so I phoned them and, with no quibble, they sent me a replacement by the next day.
Again I am hugely impressed with the service I have had from TonerGiant. Another very satisfied customer.

Product received punctually by FREE delivery next day after ordering and proved satisfactory in use. What's not to like?