Tonergiant Reviews 

Great prices and very fast delivery. Ordered just before 5.30pm and it arrived the next day!

Fast delivery. Right product. Friendly driver.

EXCELLENT SERVICE DELIVERED AS PROMISED CORRECTLY WITH RELEVANT PAPAERWORK

Service was spot on no hassle delivery on time product was as described.
Good Job allround well done

Efficient. Does what it says.

Easy to order, simple payment system, and the ink arrived next day. Good service, thank you.

went with tonergiant because of the free next day delivery, 5 days later I am still waiting.....

Despite tracking details being provided via DPD the product never arrived on the scheduled day and their office was closed on the following day which was a Saturday.
I received no contact whatsoever until I phoned on the following Monday when I was told the parcel 'went missing'. I had to wait until the Tuesday for delivery which four days later than promised.

Parcel sent using DPD. DPD are an impossible company to get hold of to talk to anyone. went round in circles on their website for 30.

Rang toner Giant. Sat on their phone for half an hour waiting for them to answer.
They sent the parcel using DPD who are equally as bad with customer service. Spent 30 minutes going round in circles minutes on their website before actually managed to get hold of someone. There was no option to leave with neighbour or redirect to the local post office. DPD said that no alternative delivery options had been enabled.
Having spent over half an hour sitting on the phone to Toner Giant I gave up trying to get the delivery option changed, I now have to re arrange my entire day because the printing has to be done for a meeting. These companies need to understand flexibility of working practices and change their practices.
I doubt I will be using this company again.

I purchased HP compatible 410A Black Toner. Each time I print I get black splotches over each print copy. I CANNOT recommend this product.

I'd like to give a thumbs-up for this company. I thought I had malfunctioning cartridge, and they couldn't have been more apologetic or quicker off the mark in sending me a replacement. The story doesn't end there, however, as I subsequently discovered that the issue was user error, nothing to do with the cartridge. I emailed Josh at TG with a mea culpa explanation, offering either to return the replacement or pay for it and keep it in readiness for when I needed it. He said to keep it with their compliments, over-generous considering it was my mistake. No prizes for guessing where I'll be buying stock in the future, though I should point out that I don't print a lot of material, hence it certainly wasn't a case of doing a favour to a customer who spends a ton of money with the company. It's good to know you can get John Lewis-level customer service from businesses with slightly less brand recognition!

One of the three toners was faulty (black powder leaked out, error message and then eventually showed at only 20% capacity). Customer services slow to respond.

I ordered some toner, which I needed urgently, so paid an extra £30 for Saturday delivery. They use DPD as their courier. No delivery on Saturday (when I had made arrangements to be at home), attempted on Monday when I was not in, stayed in today for delivery between 15.20-16.20. at 17.20 still no delivery. the tracking showed the driver was stationary and then I got the message that they won't deliver today. I had email exchange with Josh at Toner giant Customer service, but he was unable to contact the driver or do much to assist apart from refund the £30. all I wanted was toner, in a hurry. next time I'll use Amazon, at least they have a good logistics service.

Cartridges were delivered super fast and worked without any issues.

This is the first time I’ve used your company & I was very pleased with the compatible toner. Good price, well packed & quick despatch & deliver. I’ll certainly recommend this company to my friends & certainly will use them myself again!

Can’t really fault the service. I was looking to replace the toner in my printer so looked online. This website came up first and the prices were reasonable compared to other sites. I decided to go with this company because the toner arrived the next day, so very prompt service, reasonable price and I shall certainly be using them again. The quality of the ink is absolutely fine too.

You had what we wanted and c Ed patched quickly

Competitive price for OEM Canon OEM cartridges with fast delivery.

Order was placed easily and delivery came on the Monday, I would have given 5 stars but one of the cartridges were damaged and the Cyan went all over me but you arranged for delivery and collection which occurred the next day.