I needed a toner drum for my HP laser printer. The options were either £120 ish for a branded HP toner drum or £64 for an off-brand one from TonerGiant. Great success. Not only does it work perfectly... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just ordered a toner cartridge from TonerGiant.co.uk ordered using PayPal which used an old address (changes long time ago) Phoned them up, spoke to young lady call Steph, what can I say, straight a... See more
So pleased I was asked “how did we do” Placed my order, received confirmation and then waited and waited……. On checking with Customer Services I was then glibly advised it had been dispatched via Par... See more
Company replied
tyring to buy online, would not accept my discount code. Rang and the young lady was very help full and efficient . Place the order for me and got the discount, she apologies for their website no... See more
Company details
Written by the company
Huge selection of printer cartridges for inkjet and laser printer printers. 100% secure online ordering - Free UK delivery.
Contact info
61 Gibfield Park, Atherton, M46 0SY, Manchester, United Kingdom
- 03453653605
- support@tonergiant.co.uk
- www.tonergiant.co.uk
4.5
Excellent
530 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb
Ordered Brother waste toner box late Afternoon, it was the cheapest price I could find on the net taking into account delivery charges. Toner Giant offered free delivery. Normally free delivery means 2 or 3 day wait, not with TG it was next day delivery and it arrived early afternoon. Superb service will definitely be using them again and recommend them to friends and family.
January 24, 2023
Unprompted review
Fast efficient service
Fast efficient service, great product and a good price. Couldn't be better really.
January 27, 2023
Unprompted review
Prompt delivery and good service
January 18, 2023
Unprompted review
Nice n easy does it
Pretty much perfect! Easy to order, great quality and good price, so, imagine a happy customer..... 😊
January 19, 2023
Unprompted review
Great service.
Easy to purchase, quick delivery and even a treat for me in the package!
January 5, 2023
Unprompted review
Excellent Service
The service provided was outstanding, customer service was second to none, order placed at 5.10pm and received by 10.30am the next day. I will be recommending this company to everyone I know.
January 9, 2023
Unprompted review
Complete let-down
We needed this toner urgently. It didn't arrive and we subsequently discovered that the delivery driver claimed to have twice tried to deliver it but couldn't. This is an office. It is always open during office hours and he tried to delivery around the middle of the day both times. The toner was then sent back to yourselves. Very disappointing.
December 15, 2022
Unprompted review
Reply from Tonergiant
Hello
Thank you for getting in touch and leaving a review.
I’m very sorry that the item was delayed. After speaking with Steph in Customer Care who help with your delivery she confirmed there was an issue due to the reception not being manned. In these instances its down to the courier discretion to leave the parcel without a signature as it’s a secured delivery.
Once again I am sorry for the delay, if you would like to discuss this further you are welcome to call me direct on 0345 365 3605, I would be more than happy to help.
Thank you
Lou
So pleased I was asked “how did we do”
So pleased I was asked “how did we do”
Placed my order, received confirmation and then waited and waited……. On checking with Customer Services I was then glibly advised it had been dispatched via ParcelForce despite being aware of industrial action!! When queried I was then told that it wasn’t all depots so fingers crossed my area would be ok!!! Safe to say I won’t be ordering from this Company again!
December 6, 2022
Unprompted review
Reply from Tonergiant
Hello,
Thank you for taking the time to leave us a review.
Sadly throughout the Christmas period all services were extremely strained and held the same if not worse delays. We had to use this service for a period due to the exhaustion to other services, however whilst strike action was happening we did switch. Unfortunately your parcel had already been delayed on route before the change.
Once again, I am truly sorry for any trouble caused. Please be assured if any further strike action happens we will change the delivery service. However now we are over the Christmas period we shouldn’t have the same delays again.
Thank you
Lou Murray
Toner Giant
Good service Fast next day delivery
December 8, 2022
Unprompted review
Order received next day
Order received next day which was a Saturday, and I had not requested a Saturday delivery (premium cost). SO very pleased with the efficiency
November 26, 2022
Unprompted review
Fast delivery next day early morning
Fast delivery next day early morning. Toner works well for our old printer. Well done.
Would have preferred a local pick up point as we needed to arrange for someone to be in all day which is why we only use pick up normally.
November 23, 2022
Unprompted review
Speed in expediting the order.
November 10, 2022
Unprompted review
Great all round service
First off all there was a great price, next came the fast delivery which was followed by a 10% discount voucher. Great service!
November 2, 2022
Unprompted review
Having operated my on business
Having operated my on business, I appreciate the standard of service, set on my initial order, the order arrived earlier than you initially indicated ,which was a blessing, and the toner itself was first class, thank you.
October 29, 2022
Unprompted review
Excellent Service
Excellent Service - part delivered as promised and on time!
November 7, 2022
Unprompted review
Great produsts at a great price and…
Great produsts at a great price and fast delivery................................................................................
October 19, 2022
Unprompted review
Great products and customer…
Great products and customer satisfaction, happy to provide 5 ☆ review.
October 26, 2022
Unprompted review
Your phone advisors were really…
Your phone advisors were really helpful. Thanks.
October 18, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.