Tonergiant Reviews 

530
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I needed a toner drum for my HP laser printer. The options were either £120 ish for a branded HP toner drum or £64 for an off-brand one from TonerGiant. Great success. Not only does it work perfectly... See more

Rated 5 out of 5 stars

Just ordered a toner cartridge from TonerGiant.co.uk ordered using PayPal which used an old address (changes long time ago) Phoned them up, spoke to young lady call Steph, what can I say, straight a... See more

Rated 1 out of 5 stars

So pleased I was asked “how did we do” Placed my order, received confirmation and then waited and waited……. On checking with Customer Services I was then glibly advised it had been dispatched via Par... See more

Company replied

Rated 5 out of 5 stars

tyring to buy online, would not accept my discount code. Rang and the young lady was very help full and efficient . Place the order for me and got the discount, she apologies for their website no... See more

Company details

  1. Toner Cartridge Supplier

Written by the company

Huge selection of printer cartridges for inkjet and laser printer printers. 100% secure online ordering - Free UK delivery.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

530 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(530)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everyone Loves a Nice Gesture !

As always toner giant were quick, fast , and professional. Included a little gift of chocolate as-well which was a great gesture. I have ordered from them before and the ink has lasted me 4 years, which is amazing for someone who printed LOADS of papers during my two degrees ! Couldn’t recommend them anymore! The best service the best products in the game (p.s tired and tested the brother ink lasted me 3 weeks … ).

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

Good Value and Great Support

Have bought a few cartridges from Troner Giant, always good value and next day delivery, last time there was a faulty chip, they replaced it the next day superb support

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

Always a fantastic service from…

Always a fantastic service from Tonergiant. Various discounts which pop up in my inbox throughout the year and then incredibly quick delivery service. Cannot fault them!

August 19, 2022
Unprompted review
Rated 4 out of 5 stars

First purchase goes smoothly

First purchase goes smoothly, then a continual bombardment of offers - but only for 3rd party (compatible) product.
So when I go to repeat purchase the dozens of emails I've been getting about offers and prices don't work.
So I'll do the shopping around again.

Build up expectations - you need to fulfil the promise. If you keep filling my inbox with spam, I'll just set it straight to shredding and buy elsewhere.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect Service

Not only were they the cheapest I could find for my toners but they were delivered very quickly too.

August 3, 2022
Unprompted review
Rated 2 out of 5 stars

Compatible didn't work out...

I thought I'd try out the compatible ink cartridges for my M255DW printer to save some ££ but I've unfortunately had too many issues with the ink performance. I've given in a purchased genuine ink again and it's fixed the issue. The compatible ink is faint and doesn't print well, soon as I put new HP cartridges in problem solved! I won't be wasting my money on them again.

August 2, 2022
Unprompted review
Tonergiant logo

Reply from Tonergiant

Hi Jenny,

Thank you for taking the time to leave us a review. I am so sorry the item has caused issues. This does not meet our high standards we hold for our products.

We are now in the process to refund you whilst we investigate into the stock. Once again I am so sorry for any trouble this has caused.

Thank you

Lou
Toner Giant

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