I needed a toner drum for my HP laser printer. The options were either £120 ish for a branded HP toner drum or £64 for an off-brand one from TonerGiant. Great success. Not only does it work perfectly... See more
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Just ordered a toner cartridge from TonerGiant.co.uk ordered using PayPal which used an old address (changes long time ago) Phoned them up, spoke to young lady call Steph, what can I say, straight a... See more
So pleased I was asked “how did we do” Placed my order, received confirmation and then waited and waited……. On checking with Customer Services I was then glibly advised it had been dispatched via Par... See more
Company replied
tyring to buy online, would not accept my discount code. Rang and the young lady was very help full and efficient . Place the order for me and got the discount, she apologies for their website no... See more
Company details
Written by the company
Huge selection of printer cartridges for inkjet and laser printer printers. 100% secure online ordering - Free UK delivery.
Contact info
61 Gibfield Park, Atherton, M46 0SY, Manchester, United Kingdom
- 03453653605
- support@tonergiant.co.uk
- www.tonergiant.co.uk
4.5
Excellent
530 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Efficient fast service
July 31, 2022
Unprompted review
100% Satisfied
July 26, 2022
Unprompted review
Maybe OK who knows?
One of the toners had clearly been opened and who knows whether it was used prior to shipment?
July 22, 2022
Unprompted review
Reply from Tonergiant
Hello,
I'm so sorry you received your order in a poor state. I wish to stress that this not on par with our typical service and I agree its completely unacceptable.
We take feedback extremely serious, currently I have reported your feedback to our warehouse who will conduct a full investigation into this matter.
In reference to the item received, I would be more than happy to organize a replacement, please can you contact me on 0345 365 3605 and I will arrange this immediately.
Once again, I'm truly sorry for any trouble this has caused, please be assured this will not happen with any future orders you place with Toner Giant.
Thank you
Lou
Toner Giant
0345 365 3605
Great Prices, Delivery & Customer Service
I bought a set of compatible toner cartridges for my laser printer from Tonergiant based on their 3 year no quibble warranty, printer cover and great price. The cartridges arrived the next day. 5 months later I needed to install the last of the colour cartridges but found it didn't work, I contacted Tonergiant and received a working replacement the next day. Based on my experience with them I will definitely be using Tonergiant again and will happily recommend them to friends & family.
July 12, 2022
Unprompted review
Good price and promptly delivered
July 8, 2022
Unprompted review
Very efficient and good price.
June 28, 2022
Unprompted review
Very good customer service
Some initial difficulties over faulty product, but dealt with professionally and courteously, with a satisfactory solution. Applause for Josh and Steph for their attitude and communication. Have already re-ordered and will continue to use this company.
June 16, 2022
Unprompted review
HP Toner for laser printer
Usual good service. Price higher than expected but understand everything getting more expensive in current state of affairs.
June 10, 2022
Unprompted review
Didn’t do what they said they had done..
Ordered and paid for my cartridges 30th May. Not received by 4th June so emailed company and received no reply. Phoned on 8th June and after a long wait on phone I got through to Customer Services to be told there was an error on processing my order and it had been lost in the system, despite receiving an email on 31st May saying my order had been processed and goods dispatched. Operative confirmed goods would be with me next day but it’s now the 10th June and still no goods. Very disappointed with this company.
June 10, 2022
Unprompted review
User friendly website
User friendly website, excellent quality, good price and quick delivery.
May 20, 2022
Unprompted review
Reply from Tonergiant
Thank you for taking the time to leave such lovely kind comments about our website.
If you need any further help you are always welcome to call us on 0345 365 3605, we would be more than happy to help.
Thank you
Lou
Toner Giant
something wrong with the size
something wrong with the size the printer does not accepted we through it a way
May 20, 2022
Unprompted review
Reply from Tonergiant
Hello,
Thank you for taking the time to leave feedback on our website.
I’m truly sorry to hear your experiencing issues with the toner we supplied. We do require the item back or we would require batch information to investigate as to why it will not fit. Sadly, this is part of our return’s procedure, and we would require this information.
I know we are unable to get this on back however we do want to help in some way. I would be more than happy to offer a good will gesture discount towards a new order.
Once again, I am very sorry for any trouble caused. Please feel free to contact me on 0345 365 3605, I would be more than happy to discuss this further with you.
Thank you
Lou Murray
Customer Service Manager
Toner Giant
VERY FAST DELIVERY AND GOOD PRICES PLUS…
VERY FAST DELIVERY AND GOOD PRICES PLUS VERY HELPFUL FRIENDLY STAFF
May 17, 2022
Unprompted review
Reply from Tonergiant
Hi,
Thank you for sharing such lovely words about the team.
We are thrilled your happy with the service. Please remember we are always happy to help and your welcome to call us on 0345 365 3605, we would really like to hear from you again.
Thank you
Lou
Toner Giant
Customer Service Manager
Terrible cumbersome & miss-leading…
Terrible cumbersome & miss-leading site, even worse customer service. Will be purchasing elsewhere in future.
May 6, 2022
Unprompted review
Reply from Tonergiant
Hello,
Thank you for taking the time to leave feedback on our website.
I am sorry you had issues with your delivery, I believe now your order has now been resolved.
If you need to discuss anything further you are welcome to call me on 0345 365 3605, I would be more than happy help.
Thank you
Lou Murray
Customer Service Manager
Toner Giant
Fast and efficient
May 2, 2022
Unprompted review
Ordered toner came quickly and without…AnneC
Ordered toner came quickly and without any fuss at a decent price
April 24, 2022
Unprompted review
Great service and inks
Great service and inks. Delivery came first thing, day after I ordered. Ink is great. Wouldn't use anyone else
April 11, 2022
Unprompted review
Excellent Serivce
Excellent Serivce. Easy to order and order arrived promptly. Also received voucher for future orders.
April 3, 2022
Unprompted review
Excellent service
Excellent service. Toner arrived next day as promised and is working well.
March 28, 2022
Unprompted review
great service speedy delivery Many…
great service speedy delivery Many thanks
March 18, 2022
Unprompted review
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