Order came quickly and represented excellent vfm. The numerous free gifts were a nice touch although most diy-ers like me would already possess them. Am looking forward to using the reciprocating saw... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Do-it-Yourself Shop
- Bike Accessories Store
- Countertop Store
- Gift Shop
- Home Improvement Store
- Pneumatic Tools Supplier
Written by the company
Tooltime.co.uk provide great value products whether that be from branded manufacturers like Tefal, Kenwood, Russel Hobbs, Dunlop or from our own Tooltime quality and value range or our premium Aston Of London and Voche branded products. We have thousands of excellent products at fantastic prices, most of which come with free delivery. Our extensive list of products includes: power tools , hand tools , watches, gifts, jewellery boxes, air tools, camping, caravaning, car accessories, electrical, electrical switch sockets, electric spray guns, electrical accessories, downlighter kits, electrical tools, pest killers, batteries, electrical heating, engineering tools, fixings and fastenings, gifts and gadgets, hand tools, hardware, home and garden, lighting, pest control, power tools, safety and work wear, sport and leisure, storage and handling, tool accessories, watches
Contact info
45 James Watt Place, G74 5HG, East Kilbride, United Kingdom
- 01355221155
- websiteorders@tooltime.co.uk
- www.tooltime.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very speedy delivery and even some…
Very speedy delivery and even some handy freebies that were of use.
Ordered a socket on 48hours delivery
Ordered a socket on 48hours delivery. Item was showing despatched next day, but couldn’t be tracked on Royal Mail site. Two days later, still not showing on Royal Mail site. Contacted supplier who immediately posted a replacement on 24 hours delivery and I received this the next day.
Don’t know what happened to the first item, but issue was quickly resolved.
Good but received request for review in…
Good but received request for review in advance of delivery, which was slight cause for concern. Goods have since been safely delivered.
Great service
Easy to use website, good product and speedy delivery.
Would Recommend this Company
Fast delivery
Really good price
Came with a few freebies which was unexpected but appreciated
Not used this company before but would recommend
Replacing a garden box I’ve had for years so hopefully this one lasts as long
Was really quick and easy Great…
Was really quick and easy Great experience would highly recommend
Excellent products at bargain prices
Excellent products at bargain prices
with rapid delivery ! Win win win 🥇
Great service
Great service. Branded goods exactly as described. Delivered quickly. What more can you ask.
Fast dispatch and excellent customer…
Fast dispatch and excellent customer service. When I noticed that we had received fewer items than ordered, I emailed them and they responded promptly, dispatching the missing items right away. Very pleased with their responsiveness.
I have used this company a few times…
I have used this company a few times now and I am always pleased with the products and prices.
Super fast delivery, would highly recommend this team .
Ordered a trolley jack pad
Ordered a trolley jack pad, great price, free delivery and delivered on time. Whats not to like.
Excellent & speedy service.
Excellent & speedy service.
From ordering (at a very reasonable price) to delivery was just a couple of days. Website is super easy to navigate too! Thank you.
I am very pleased with the price and…
I am very pleased with the price and quality of the tools, tooltime shipping is very fast with good communication.
Thank you once again Tooltime...brilliant
Please avoid this company
Please avoid this company. They do not honour the Consumer Rights Act 2015.
I made a purchase and the tool failed after a few months. They have refused a full refund and are now refusing to communicate with me.
Excellent price on a trusted garden…
Excellent price on a trusted garden tool brand. Well packaged, rapid delivery.
Ordered a new stove top kettle
Ordered a new stove top kettle, quick delivery, happy with the price.
Happy with my purchase, but didnt understand the offers on my order
Came across this seller after my 1/2" drive torque wrench broke and I needed a replacement. I'm a fan of the draper ones as they're affordable and good quality. After a Google search Tooltime UK offered the best prices so decided to give them a try. The checkout process was simple/straight forward and my purchase arrived when they said it would. I would buy from them again.
The only thing I didn't understand was the offers in my checkout basket. My order invoice showed 3 items as free. What they describe as 3 x mystery items with a minimum RRP of £0.50 each. When my order arrived it was just the torque wrench. And whilst I wasnt exactly disappointed in not receiving my free items, I don't understand why the checkout process includes these if nothing is being sent out.
My biggest factor on choosing where to spend my money is price, so I would consider buying from them again.
Quick delivery, shame about the cheap tat
Item (Draper compost bin) arrived in quick time, but despite explicit instructions to NOT SEND THE FREE GIFT(S) that cannot be removed from the basket, the next day I received a box of cheap tat like crappy LED lamps and face masks that I now have to get rid of.
Timely correction.
Good timely correction to faulty part. EXCELLENT SUPPORT BY EMAIL. PHONE Response poor. Happy overall.
Great guys
Great guys. great tools at exceptional prices. Always fast delivery by decent couriers. Always check her first. 5* service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








