Topsycurvy Reviews 

331
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Terrible shopping experience with this company, faulty leggings received with a hole in. I rang to advise and I am told to send proof? I advise I would like my money back … returns label provided h... See more

Company replied

Rated 5 out of 5 stars

I received my 2 skater dresses, berry juicy and cosmic crystals, as usual great quality super designs and a great company to deal with as Jo & Nat really do put there customers first they are amazing... See more

Company replied

Rated 5 out of 5 stars

Fab fab fab! As a large lady I've always struggled to find that perfect fit t-shirts & personalised Hoodies then I came across team topsy, there clothes are absolutely perfect! So comfy, roomy, lon... See more

Rated 5 out of 5 stars

Ordered for the first time dress was delivered so quick and the quality is really nice really comfy will definitely order again

Company replied

Company details

  1. Plus Size Clothing Store

Information provided by various external sources

Size 16-34 ladies fashion 💃 FREE UK DELIVERY ON ORDERS OVER £40 Exclusive slogan t-shirts Size L - 5XL men's t-shirts GET 10% OFF YOUR FIRST ORDER WITH HELLO10 BUY NOW PAY LATER WITH KLARNA


Contact info

4.2

Great

TrustScore 4 out of 5

331 reviews

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No recent history of asking for reviews

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4.2

All reviews

(331)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Cannot rate this company any higher

Cannot rate this company any higher. Their customer service is top notch, nothing is too much trouble for the team. Need help with sizing? Phone them :) full details of all items are on the site, which helps to know what size to get. Most of the clothes are super soft and sensory friendly, and fit really well. And pockets! Who doesn’t want pockets!! Will always love Topsy :)

July 10, 2025
Unprompted review
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Reply from Topsycurvy

Thanks so much for your lovely review x

Rated 1 out of 5 stars

TERRIBLE

TERRIBLE.

Firstly, let’s hope they don’t delete this review as they do with other negative ones before they get friends and followers to write good ones..

I would rate less than one star if possible as this ‘brand’ is a rip off merchant. I ordered some items for a holiday and the sizing was way off (far too big compared to everywhere else that I purchase the same size from).. upon purchase you are forced to tick a box saying that you understand that PERSONALISED items are non refundable.. the items I ordered were not personalised so I was happy with that. Delivery of the order took WEEKS and once they finally arrived they were too big. Upon asking the brand for an exchange or refund I was told no, because they are personalised items. NOWHERE on the website or order did it state that my items were personalised.. infact, the whole business is a SCAM! Turns out they list items and all they do once they get an order is apply an iron on to a blank T-Shirt and call it personalised… completely disingenuous at the customers cost. Get yourself a cricut and cut out these crooks and do it yourself!

After reporting to trading standards, I was advised to raise a dispute with my bank, which I did! One of the owners then called me to argue and be rude down the phone.. absolute shambles! Seems they’re happy to rip people off behind a screen but not so happy when it comes back to bite them. Another report to trading standards as I didn’t consent to my personal data being used to call me to have a go basically, so a breach of GDPR too.

It’s such a shame that these people market themselves as a plus size brand, but exploit those very people. There are far better places to spend your money.

Updated: In response to the response from TC. You called me in July, and after YOUR disgusting attitude on the phone and constantly talking over me and trying to patronise me which caused me to put the phone down, I decided I was going to warn others about your business and leave a review. I too have a witness to the phonecall, and they were completely shocked at how I was spoken to. I wasn’t abusive once, so that’s another lie. In terms of your other comments, they have all been addressed in my review, if you take a proper read. It’s a shame you didn’t put the same effort into resolving my issue as you have trying to defend your abysmal business. You have my email address and an ongoing conversation if you had wanted to rectify this. You didn’t because you’re rip off merchants. I also never said I ordered the wrong size.. another lie. Why would I return items when you have told me multiple times I can’t have a refund or exchange? For you to sell on for more profit? I don’t think so. The chargeback was not incorrect and has been issued, thank god my bank are decent!

July 10, 2025
Unprompted review
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Reply from Topsycurvy

Hi Naomi. Firstly, we would just like to clarify that the chargeback you have made with your bank was incorrect. We have been given the information that you claimed that the products received were defective. Other than you choosing the wrong size, there is absolutely nothing defective with the items. This is a complete fabrication of the truth and deeply disappointing to read.
As you provided your phone number on your order, we called you simply to clarify the situation and to try and offer a solution. My colleague made the call to you whilst I was present, and I have to say, she was professional and polite to you throughout. If anything, it was you that conducted themselves in a rude manner resulting in you being abusive on the phone and hanging up without allowing us to resolve the issue.
Due to your conduct we have no option but to appeal your chargeback claim with your bank and have provided sufficient evidence of our policy regarding the return of printed items. This evidence includes your initial email to us where you explained you have ordered the wrong sizes and asking if you could exchange. We responded to you on the same day explaining the return policy and asked you further question on sizing needed. We are yet to have a reply from you. We are always more than happy to resolve issues but it needs communication from both parties for this to work.
We provide full size guides in each printed items product description for customers to consult prior to ordering. This is to avoid any disappointment when the products are received as they are non-returnable due to them being hand-printed to order. This policy is explained in the product description, in a website header, in the T&Cs and again in a tick box at the checkout. Unless this tick box is checked, you would have not been able to proceed to the payment section. You have ticked this box to confirm that you are aware of this policy. They do not mention anything about "personalised" items. It clearly states "all hand-printed items".
Our policies are legitimate and all within distance selling laws and as a company that has been trading over 13 years, we are well aware of what we need to offer.
Any reviews left on Trust Pilot are 100% genuine and cannot be deleted. We are not a scam company, we are a limited company who have worked hard to provide products & create a community that we are proud of. Our customers leave reviews of their own free will and reflect their experience with Topsy Curvy. Nobody is forced to leave us a review, our 13 year long reputation does that for us.
In relation to your claim that the order took "weeks" to come, you chose the 7-14 working day delivery service upon placing the order on the 14th April. In line with this timescale, your order was dispatched on the 22nd April and delivered on the 24th April. Please could you explain how this is not within 14 working days? In our calculations, it was 8 days from order to receipt of the products. Well within the 14 days advised. Again, your claims are untrue.
Could you also clarify why it has taken until July to report this issue from April? We have not received the products back to us either. We would not be able to offer a resolution without them.
We encourage any small business to start up a clothing line using a Cricut! They are amazing machines to use. In fact, it's where we started! But as our company grows we have had to use more advanced DTF procedures in order to provide better quality garments.

Rated 5 out of 5 stars

Hi Jo & Nat

Hi Jo & Nat
Just want to say your products are divine I’ve ordered 2 dresses which I’m waiting on and I just want to say a great big thank you. must have 13 skater dresses and I always match them up with shoes, bags and jewellery among my friends they are always waiting to see what I’m wearing next you have both gave me confidence so normal funny BUT professional always if I could give you more stars I would thank you both so much .
Annietucks (Ann Tucker)❤️⭐️❤️

June 13, 2025
Unprompted review
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Reply from Topsycurvy

Aww Annie! We love you! Thanks so much for this amazing review x

Rated 5 out of 5 stars

Cannot fault anything!!!!

Bought a mixture of t shirts and leggings. Cannot fault this company!!!! Everything actually fits! The t shirts are hilarious my favourite one at the moment being the duck it one. Love these girls!!! Always friendly when you message them and the products are worth the money. Bought from here before and will buy from here again. Thank you!!!! Xx

May 1, 2025
Unprompted review
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Reply from Topsycurvy

Hey Samantha! Thanks so much for your lovely review. We are so happy to hear that you love your items x

Rated 5 out of 5 stars

Best designs ever

I brought this time the hungry caterpillar jumper in black and its so so cute and lovely and roomy..so happy..just placed another order

April 30, 2025
Unprompted review
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Reply from Topsycurvy

Thanks for the review! x

Rated 1 out of 5 stars

Sizing weird no refund available

Sizing weird. Tried sending back a christmas tee-shirt and jumper. They refused me a refund and posted back to me in the same packaging just excessively taped up.
Waste of £60. Avoid.

January 23, 2025
Unprompted review
Topsycurvy logo

Reply from Topsycurvy

Hi Helen, we are really disappointed to see your 1 star review. As a small business that has being running for over 10 years now, we pride ourselves on our quality and transparency on policies. As we hand-print our products to order, we do advertise the no return policy in the product description, website header and you also ticked a box at the checkout to confirm that you were aware of this policy. Without ticking the confirmation box you would not have been able to proceed to payment. It is our policy to return the item back to the customer as it is not our property. You may have missed it, but we do also provide full size guides within the product description along with outlining the no return policy to avoid customer disappointment.

Rated 5 out of 5 stars

I brought 3 hoodies sized up so they…

I brought 3 hoodies sized up so they would be really baggy and I love them all 3 of them I may as well throw the rest of my jumpers away as I now live in these and will be buying more . I love the variety of all the characters from my childhood that i loved and my favorite films growing up . the lovely stamp to let me know Jo packed my order is a nice personal touch . My new go site , to I absoultly recommend .

January 14, 2025
Unprompted review
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Reply from Topsycurvy

Hey Racheal, thank you so much for your lovely review. So glad that you loved your hoodies. As 80's babies ourselves, we love the designs as much as our customers! x

Rated 5 out of 5 stars

Delightful dresses!

The dresses are absolutely the comfiest clothes i've ever worn. The material is stretchy & really soft. The designs are totally unique, which is why i've bought 26 up to now! X

December 11, 2024
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Reply from Topsycurvy

26 dresses! Wow that really is something! Thanks for your lovely review Sue x

Rated 5 out of 5 stars

Fabulous company!

I’ve bought quite a few things from Topsy Curvy now and I just love the designs! The clothes are always great quality and they fit me really well. I’m about a size 16 so the smallest sizes are great for me! Delivery is always super fast and if there’s ever a problem, they are really easy to contact and the issue gets resolved straight away.

December 11, 2024
Topsycurvy logo

Reply from Topsycurvy

Thanks for your lovely review Laura! x

Rated 5 out of 5 stars

Omg, beautiful

Omg I'm so happy,I brought my skater dress literally a couple of days ago and I absolutely love it,I've always been a big lady and I've always struggled to find clothes my size, Im in love with the pattern ,it's absolutely beautiful,the material is comfortable and stretchy,the pockets are fantastic especially being a mum my children are always giving little things to hold, I'm so happy I brought the purple dusk skater dress (purple is my fav colour) ,it's so beautiful,thank you so much ,I will be buying more 💜

December 7, 2024
Unprompted review
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Reply from Topsycurvy

We are so glad you loved your order! Thank you for your lovely review, it really means a lot x

Rated 5 out of 5 stars

So I kept seeing ads on Facebook for…

So I kept seeing ads on Facebook for this company and although I rarely buy from Facebook I thought I’d give it a try and WOW am I glad i took the plunge!!

For years I’ve had to use yours clothing which although a nice company with a wide range, doesnt really cater for larger people with slightly alternative tastes!

Not only does this company do that the quality of the clothing is AMAZING!! So soft and so stretchy and just utterly beautiful I love the designs and the lengths are great too! They just fit perfectly!! I am so so so impressed and finally I can wear my kind of style and feel like me again!

They’re quite expensive not doing to lie but so worth every penny as I’m going to wear mine till they literally fall apart I literally bought more as soon as I opened mine and tried them on, not only that my daughter saw me trying them on and loved them so much she’s also bought some dresses too! Well done Topsy curvy you have absolutely nailed it!!! Xx

November 2, 2024
Unprompted review
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Reply from Topsycurvy

Hi Shara! What a wonderful review to come in to! Thank you so much for being so kind and positive about our products! x

Rated 5 out of 5 stars

Amazing

Amazing hoodies, zip hoodies, skirts, dresses and leggings for us bigger beautiful people!! I love this site so glad I stumbled upon it. Fabby quality, huge selection really happy, I recommend and will definitely use again!!

October 11, 2024
Topsycurvy logo

Reply from Topsycurvy

Thanks for the review Gillian! x

Rated 5 out of 5 stars

I am 63 years young and love the…

I am 63 years young and love the dress's my daughter introduced me to this company. I get compliments wherever i go. So comfy and can be dressed up or down. Just waiting for my crimbo ones to arrive, couldnt decide to bought two .... well ctimbo goes on for a month right? Lol

October 25, 2024
Unprompted review
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Reply from Topsycurvy

Hi Jackie! What a lovely review! So glad to hear that you love your recent purchases! x

Rated 5 out of 5 stars

Just wow

I have bought a few dresses & t shirts from Topsycurvy & they are fabulous. Good quality great designs fantastic size range all that & fast delivery. I love this company 😊

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

This company is fantastic

This company is fantastic. Where do I start.
The clothes are actually true to size. Great designs and you can even get a custom print T-shirt. I have bought lots of clothes from Topsy and would highly recommend .
Jo and Nat are the nicest people you will ever meet and can't do enough to help

October 10, 2024
Unprompted review
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Reply from Topsycurvy

Thanks so much Sarah! You always look fab! x

Rated 5 out of 5 stars

I have bought a total of 9 dresses and…

I have bought a total of 9 dresses and a zoosie the quality is amazing and it nice to have young prints and colours foe the fuller figure...thankyou keep doing what your doing

September 16, 2024
Unprompted review
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Reply from Topsycurvy

Thanks for your lovely review! We are so glad you love our products x

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