If I could give them minus stars I would! I placed an order for a gift for my son on the 13th December. Their online store said it would be delivered by the 23rd of December. It was only delivered to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Forsøger at bestille på jeres hjemmeside og jeg når da også frem til betaling. Her udfylder jeg mine data, men så kommer jeg heller ikke videre. Når alle felter er udfyldt og jeg trykker mi... See more
Company replied
Their system errors out on the shipping address and now they cant cacel the order or correct the shipping address. What kind of company cant correct a shipping address or cancel an order?! Basically... See more
Toys R Us is a wonderful place! I love that they Price match and always have a wide variety and selection of merchandise, but honestly some one some where needs to come up with a better training orent... See more
Company replied
Company details
About TOYS"R"US
Information provided by various external sources
TOYS”R”US har et stort udvalg af legetøj til børn i alle aldre. Vores mål er at tilbyde vores kunder et bredt udvalg af kvalitetslegetøj til lave priser. Samtidig bestræber vi os altid på at give vores kunder en oplevelse, som er ud over det sædvanlige, når de besøger en af vores butikker. Derudover tilbyder vi vores kunder en omfattende kundeservice i vores webshop og i alle vores TOYS"R"US-butikker.
Kontakt os:
Du kan komme i kontakt med vores kundeservice her.
Contact info
Delta Park 37, 2665, Vallensbæk Strand, Denmark
- www.toysrus.dk
1.3
Bad
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kun gode erfaringer såvel i butik som salg via nette samt høflig hjælpsomt personale på hovedkontor
Se oven for notat
November 16, 2013
Unprompted review
Super service super levering og super legetøj
Toys r us kan kun anbefales.
November 12, 2013
Unprompted review
my granddaughters christmas present
i found the customer service and expedition of my order in spite of the fact i live in the uk to be excellent!
December 27, 2012
Unprompted review
Super service
December 20, 2012
Unprompted review
fast delivery service
We were happy to find the products we wanted and they were delivered in 2 days - great service!
December 14, 2012
Unprompted review
Køb trygt i Toys - til både girls and boys
Køb trygt i Toys
til både girls and boys.
December 4, 2012
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.