Toy Trash Reviews 

79
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Store owner was very helpful! Offered to ship to UPS/DPD collection point, which wasn't available in regular checkout. The Gundam Plastic models arrived in perfect condition with bubble wrap, and... See more

Company replied

Rated 1 out of 5 stars

I preordered the Mezco One:12 Fantastic Four Deluxe Steel Boxed Set for £339.99 on 13/10/22 First red flag was when I checked my bank statement to see payment was taken by actu... See more

Rated 5 out of 5 stars

I've been using ToyTrash since they started trading a few years ago and have been consistently impressed with their level of service. Communication is great, orders are sent promptly (and wrapped with... See more

Rated 5 out of 5 stars

Purchased a few figures that were on sale. No flaws or damages in any of the products. Packaged well and checkout process was very easy (check-out through PayPal). If taken time to read the notic... See more

Company details

  1. Collectibles Store

Written by the company

For collectors, by collectors. Toy Trash is taking the trash our of buying toys. Specialising in premium import action figures from Bandai's S.H.Figuarts line, Medicom Mafex, Mezco One:12 Collective, Super7 and more.


Contact info

4.1

Great

TrustScore 4 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(79)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top service

As always, Kam at Toy Trash goes above and beyond to provide a fantastic service. Excellent communication, superb packaging, timely delivery, and some ot the best prices you can find.

March 2, 2023
Rated 1 out of 5 stars

They change prices once you've paid

Well I ordered a figure from Toy trash and paid full price. After a number of messages asking when I would receive it I finally got response saying they're still waiting for it AND that I should expect to pay even more as the wholesale prices have gone up. This is false advertising and how they expect us to wait and see how much they're going to add on in ridiculous. I cancelled my order and advised they should make this clear on they're site only to be sent sarcastic message about not needing my business advice. Will never use again shocking and kind of illegal practices here. AVOID

January 11, 2023
Unprompted review
Rated 2 out of 5 stars

Be carful of the supposed good price for pre orders!

Was undercutting everyone else, so put my deposit down on a toy for a pre order, then I was asked to pay the full balance which I did, to which I was then told the price had also gone up and I would have to pay more, so now totally in line with everyone else, nice tactic to get pre orders in but I think it’s a poor way to go about business

December 26, 2022
Toy Trash logo

Reply from Toy Trash

Hey Michael,

Sorry to hear your experience was not what you expected. When the item you ordered, the Mezco One:12 Predator, was initially listed over a year ago, the price we offered was based on the locked in order of the wholesale price offered to us by our supplier. Once the item was finally released in December our supplier had raised their prices without warning due to the spiralling rise in inflation, which in turn forced us to unfortunately do the same.

As mentioned in the email sent to you and others who ordered the same item, we wholeheartedly apologise for this unforseen circumstance and would have been more than happy to provide you a full refund should you have requested one.

I am truly sorry you felt let by your experience with us and we will do our best to ensure we manage expectations better in the future.

Thank you for your understanding.

All the best,

Toy Trash

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. There was some admin issues with the balance invoice, but they offered me to send the figure with 1st class post free of charge, so overall a good experience! Thank you!

December 3, 2022
Rated 1 out of 5 stars

Where is my order

I have ordered a super7 item and I have messaged a few times to find out when it would be delivered. I haven't had 1 message from them to find out when or if it is even getting delivered. I won't be using them again.

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! Kept me well updated regarding my order.
Thank you ToyTrash!

November 23, 2022
Rated 5 out of 5 stars

Professional throughout

Great communication when needed but the team are so transparent on the social media there's never no need. Easy to get a hold of. Sell the best of the best they really do care. Have had the pleasure of having my needs met the past 5 years

November 5, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look