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Rated 1 out of 5 stars

I tried this service once to transcribe an audio file and paid €0.50 for what appeared to be a trial. The file was never properly converted and I couldn’t download any result. Without clear notice, my... See more

Rated 1 out of 5 stars

Really bad experience. Don't waste your time or money on this "AI tool". I paid for a full transcript but I didn't get it in full. It just started repeating one sentence in the middle and filled... See more

Rated 1 out of 5 stars

Paywalled only after they collected about everything they can about you. They get free data, you don't get sh*t. Incredibly poor solution.

Rated 5 out of 5 stars

I can't say enough about this service - wish I had stumbled on it earlier. two critical jobs in 36 hours - the first one 100% accurate overnight. The second was a half hour convo transcription that n... See more

Company replied

Company details

  1. Association or Organization
  2. Business to Business Service
  3. License Bureau

About Transcribe.com

Information provided by various external sources

Transcribe.com is where service meets quality. We are a trusted transcription company providing accurate audio and video transcription services in 3 easy steps:

1. Upload Your Files

2. We Transcribe

3. We Deliver to You

Our team of US-based specialists is dedicated to providing the highest quality of audio-to-text and video-to-text transcription services possible.

Contact info

1.7

Bad

TrustScore 1.5 out of 5

89 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fulfilled the Order When Another Company Said Impossible!

I typically go to another transcription service but when they could not perform the job stating that the audio quality was too poor and they could not fulfill the order, I was dumbfounded. The quality was not the best but I could hear and understand the content and wondered why no one on their team could do the job. I turned to Transcribe.com. No issues, they promptly returned a complete transcript within a matter of hours.

April 8, 2019
Unprompted review
Rated 1 out of 5 stars

Will No Longer Use Transcribe Services

I have used Transcribe.com in the past and needed to scrutinize the transcriptions for multiple errors. Recently, I submitted recordings to Transcribe.com, paid for the service and then Transcribe responded that they would not transcribe them. Upon their direction, I submitted an inquiry as to why my recordings were not transcribed. No answer! I did get a full refund. This gave me the opportunity to research and locate a different transcription service that provided transcriptions in less than 24 hours with at least 98% accuracy. Sorry, but I will no longer use Transcribe.com.

October 3, 2018
Unprompted review
Rated 5 out of 5 stars

So easy and fast

So easy and fast. And it was done ahead of schedule. Will be coming back here in the future.

September 1, 2018
Unprompted review
Rated 3 out of 5 stars

Getting transcriptions is confusing and…

Getting transcriptions is confusing and wastes time when there is more than one order. There's no way to tell one order from another. Orders contain file numbers but it's meaningless to customers. It would help if you included customer-given file names or notes in the order summary or email notice. Thx.

August 3, 2018
Unprompted review
Rated 5 out of 5 stars

TRANSCRIBE has the best transcripts…

TRANSCRIBE has the best transcripts available in the market to the average consumer. I know what what I'm talking about because I have tried other transcript services such as TRANSCRIBE ME, and others, using the same file for transcribing just different prices and options. TRANSCRIBE turned out to be the best service. I had a site which basically analzed the file and gave a a very choppy version of what happened and asked me to type and fill the blank spaces. Not TRANSCRIBE! When I got my transcript back a couple days after paying a very low fee. The transcript of the audio file was in perfect order. A dialogue of all people talking in the background. No misspelling of the situation. This is why I give TRANSCRIBE the best rating possible!

June 24, 2018
Unprompted review
Rated 5 out of 5 stars

I'm extremely happy with my transcript

I'm extremely happy with my transcript. It was delivered on time and very accurate. Despite of very minors mistake I definitely recommend the services. I recommended transcribe.com to all my classmates.

November 15, 2017
Unprompted review
Rated 5 out of 5 stars

Transcription was delivered very quickly and was accurate

Transcribe.com came through in a pinch. The company I had contracted with was not able to deliver the transcriptions on time, so I needed a rush on getting them done and they were able to deliver for a reasonable price. Transcriptions were highly accurate as well. Will definitely use them again!

March 1, 2017
Unprompted review
Rated 3 out of 5 stars

Fair

Affordable and delivered on time, but there were more errors than I would have anticipated.

January 11, 2017
Unprompted review
Rated 1 out of 5 stars

Not worth it

my experience with the website wasn't bad at all. It was the results I got from my call being transcribed. Some things that I could hear in the call wasn't on paper. There were even some sentences that I could hear fine but on the transcript the sentences were completely wrong.

December 2, 2016
Unprompted review
Rated 5 out of 5 stars

First experience was good

I have used Transcribe.com only once, but I was impressed. Delivered on time, with a transcription that was better than expected. I fixed a couple very minor things, but it was about 98% accurate. The transcriptionist had to make judgment calls regarding punctuation and extraneous terms, and did a very good job. One spelling was questionable, but it came with a note and time stamp in brackets as an indication that I should review closely. I appreciated that, and based on this one experience, I would use the service again.

November 14, 2016
Unprompted review
Rated 3 out of 5 stars

Good verbatim, but..

My transcript was later than expected. In the future I would like to see the option to send in non-English audio or video for English translation/transcript. Thanks!

July 31, 2016
Unprompted review

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