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Rated 1 out of 5 stars

I tried this service once to transcribe an audio file and paid €0.50 for what appeared to be a trial. The file was never properly converted and I couldn’t download any result. Without clear notice, my... See more

Rated 1 out of 5 stars

Really bad experience. Don't waste your time or money on this "AI tool". I paid for a full transcript but I didn't get it in full. It just started repeating one sentence in the middle and filled... See more

Rated 1 out of 5 stars

Paywalled only after they collected about everything they can about you. They get free data, you don't get sh*t. Incredibly poor solution.

Rated 5 out of 5 stars

I can't say enough about this service - wish I had stumbled on it earlier. two critical jobs in 36 hours - the first one 100% accurate overnight. The second was a half hour convo transcription that n... See more

Company replied

Company details

  1. Association or Organization
  2. Business to Business Service
  3. License Bureau

About Transcribe.com

Information provided by various external sources

Transcribe.com is where service meets quality. We are a trusted transcription company providing accurate audio and video transcription services in 3 easy steps:

1. Upload Your Files

2. We Transcribe

3. We Deliver to You

Our team of US-based specialists is dedicated to providing the highest quality of audio-to-text and video-to-text transcription services possible.

Contact info

1.7

Bad

TrustScore 1.5 out of 5

89 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Good service, but several typos and grammatical errors.

This was a good server. Fast turn around and decent price, but there were several typos and grammatical issues that I had to fix.

August 22, 2014
Unprompted review
Transcribe.com logo

Reply from Transcribe.com

Thank you very much for your review. We will email you to review the order that had typos/grammatical errors and will work with you to rectify this issue immediately. Thanks again.

Rated 5 out of 5 stars

Transcribe this: GREAT JOB

Very happy with the service. Transcribe did a great job and delivered as promised. Will be using for a large project.

August 18, 2014
Unprompted review
Transcribe.com logo

Reply from Transcribe.com

Thank you so much for the kind words! We are ready to assist you for any and all transcriptions needs that come your way. Thanks!

Rated 5 out of 5 stars

This company knows how to deliver!

I received a fantastic transcript in less than 2 business days. The company reached out if I had any questions or further instructions regarding the services I needed. The outcome was fast, efficient and top-tier quality satisfaction. I will certainly be using them again!

May 28, 2014
Unprompted review
Transcribe.com logo

Reply from Transcribe.com

Stephen,
Thanks so much for the note! We strive to deliver quality transcriptions on time, every time! Thanks again!

Rated 5 out of 5 stars

Awesome!

Customer service was really great and the actual transcribing was excellent.

May 17, 2014
Unprompted review
Transcribe.com logo

Reply from Transcribe.com

Thanks, Justin! We look forward to working with you in the future!

Rated 5 out of 5 stars

Excellent Transcription - Exceeded my expectations

I had them transcribe a 1 hour speech and they did a fantastic job. They called out the different speakers by name and it was completely accurate. I also liked how they called out parts that weren't audible and noted the time so that I could review that portion and in all cases the audio wasn't clear enough to understand. GREAT JOB!!

May 12, 2014
Unprompted review
Transcribe.com logo

Reply from Transcribe.com

Thank you, Tony! We look forward to working with you on your upcoming projects!

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