I tried this service once to transcribe an audio file and paid €0.50 for what appeared to be a trial. The file was never properly converted and I couldn’t download any result. Without clear notice, my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really bad experience. Don't waste your time or money on this "AI tool". I paid for a full transcript but I didn't get it in full. It just started repeating one sentence in the middle and filled... See more
Paywalled only after they collected about everything they can about you. They get free data, you don't get sh*t. Incredibly poor solution.
I can't say enough about this service - wish I had stumbled on it earlier. two critical jobs in 36 hours - the first one 100% accurate overnight. The second was a half hour convo transcription that n... See more
Company replied
Company details
About Transcribe.com
Information provided by various external sources
1. Upload Your Files
2. We Transcribe
3. We Deliver to You
Our team of US-based specialists is dedicated to providing the highest quality of audio-to-text and video-to-text transcription services possible.Contact info
33 Bronze Pointe, 62226, Swansea, IL
- 877-416-3693
- info@transcribe.com
- www.transcribe.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've been waiting for a transcription service like this!
I'm a TV producer and I'm constantly getting material transcribed. Recently while under a tight deadline I found this service and was blown away at the quality of the transcription and the fact that it was so cost effective. I will be using transcribe.com for all of my transcriptions from here on out.

Reply from Transcribe.com
Unreliable - Late
Almost every order I placed with them was late - and they would give me some weak excuse. If you offer 1 day, 2 day, 3 day, etc. service, then you should have the work done in that time frame. An email telling me you're going to be late does me no good. I tried these guys, but couldn't count on them to come thru with what they promised to deliver.

Reply from Transcribe.com
Terrific service
Lightning quick, reliable, and top-notch customer service. Wish we'd found Transcribe.com sooner!

Reply from Transcribe.com
Great Service. Super nice reps!
Excellent transcription services for my many video files. The work is accurate and returned in a timely manner. Good value too.
My only suggestion would be to standardize the file types that the work is done in. For example, I received both MS Word and Rich Text files - which were okay, but it would have been nice to have them all in MS Word. Also, the document formatting should be standardized too. My transcriptions appeared slightly different, even the MS Word files. This was not a problem per se, but again, it would be nice to have them all look uniform... particularly if one wants to paste the different transcripts together, as I did.

Reply from Transcribe.com
Worth every penny.
What a great service. Very quick and efficient. Very accurate and the end product was formatted very nicely. Easy to adapt to whatever the end goal of your transcription might be!

Reply from Transcribe.com
Easy to use with fast turn around
I go to them with all of my transcription jobs as long as I have the right file or youtube URL. It would be nice if they accept all types of files and URLs but I suppose that might take away from the fast turn around. They are also very pleasant to work with if I run into any problems (but hardly any).
Thanks!

Reply from Transcribe.com

Reply from Transcribe.com
Great translation service!
The upload and preparation process was easy and straight forward. Transcribe.com provided the finished translations on time, and I was very impressed with the quality of the product. The interviews included some difficult medical terms and names of locations, but I felt that the transcribe team was able to provide a very accurate transcription. I would, most certainly, use this product again.

Reply from Transcribe.com
Fast, easy and reliable!
Our company needed many video files to be transcribed in a short period of time. Transcribe was not only easy, fast and reliable, but they did a great job!

Reply from Transcribe.com
So far so good with multiple orders submitted
Service is friendly, prompt and accurate. I was impressed recently with the accurate transcription of a video where someone was pretty much speed-talking... transcribe.com still came through. Great work, reasonable prices.

Reply from Transcribe.com
Transcribe.com always comes through for us in the pinch.
The Transcribe.com team is exceedingly easy to work with, has gone above and beyond for us in times of tight deadlines. They are an incredible asset to our company, and I would recommend them to anyone.

Reply from Transcribe.com
Quality, fast, reliable customer-centred service
Transcribe.com is simply awesome. They really put customers at the forefront of their service, with account managers e-mailing you to indicate they are working on your order and invite you to connect with them at any time during the process. I was very pleased with my first order, when the account manager went above and beyond to ensure a quality transcript when my file was not of the best quality. I recommend this company without hesitation and will certainly us Transcribe again.

Reply from Transcribe.com
Great quality, price, turnaround time. Nicely done! Will use again.
Rev Marketing 2U Inc. and Go2Karate.com had five (5) 30-45 phone interviews for feature stories transcribed verbatim in 7 days. A thorough review revealed only a handful of words had been misunderstood. It was so simple to upload the files, get the price quote, place the order, and receive the Word docs returned when and as promised. Highly recommend!

Reply from Transcribe.com
Fast and accurate! Thrilled with the results!
I went with another company before to do a transcription of a project for training purposes and the results were horrible. It took me longer to fix all their errors than it would have taken me to transcribe it myself. Transcribe.com did an excellent job. They were fast and efficient and a REAL person transcribed my project not an automated software--huge difference in the results!

Reply from Transcribe.com
INSTANT service, Fast and accurate and lightening quick responses - I'm coming back for more!
I can't say enough about this service - wish I had stumbled on it earlier. two critical jobs in 36 hours - the first one 100% accurate overnight. The second was a half hour convo transcription that needed some further editing after the first draft - and that concern was met with lightening quick response and corrections done, sealed and delivered within 12 hours. I'm SOLD!

Reply from Transcribe.com
Excellent service
I love how transparent Transcribe's Web interface is. You can upload files for transcription and see immediately how much the work will cost. A representative from Transcribe was in touch via email within 24 hours to tell me she was working on my project. Very personal service--and quick and accurate!

Reply from Transcribe.com
Did not transcribe russian - only english
This was of no use to me. They only transcribe english, despite the fact that they mention other languages on their website.

Reply from Transcribe.com
Word for Word ...Not Easy !
An old cassette from the 1990's, quality poor but with such valuable information. A chance to hear my mother's voice. Not only was this special but transcribed correctly this let me know everything I needed to know..
Transcribe.com was wonderful. They worked and worked on my tape to get me everything I needed. Dedicated and efficient. I used them b!efore and will use them again

Reply from Transcribe.com
Very good service.
The service was easy to access and provide a personal touch with a company rep sending me an email and inviting me to ask questions I might have. Finished product was good enough to be included in a final report.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







