I tried this service once to transcribe an audio file and paid €0.50 for what appeared to be a trial. The file was never properly converted and I couldn’t download any result. Without clear notice, my... See more
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Really bad experience. Don't waste your time or money on this "AI tool". I paid for a full transcript but I didn't get it in full. It just started repeating one sentence in the middle and filled... See more
Paywalled only after they collected about everything they can about you. They get free data, you don't get sh*t. Incredibly poor solution.
I can't say enough about this service - wish I had stumbled on it earlier. two critical jobs in 36 hours - the first one 100% accurate overnight. The second was a half hour convo transcription that n... See more
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Company details
About Transcribe.com
Information provided by various external sources
1. Upload Your Files
2. We Transcribe
3. We Deliver to You
Our team of US-based specialists is dedicated to providing the highest quality of audio-to-text and video-to-text transcription services possible.Contact info
33 Bronze Pointe, 62226, Swansea, IL
- 877-416-3693
- info@transcribe.com
- www.transcribe.com
Hasn’t replied to negative reviews
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Excellent service. Fast, accurate, affordable.
Thanks for the great job!!
Great service!
Great service, but a tad expensive. People on craigslist would do it for less.
Great service
I had 11 minutes of audio recording and needed it to translate. Transcribe.com did quick and amazing job. I will use the service again.
Great service
Just like they said, even had them done before their projected completion date. Highly recommend.
Highly recommend this service!
Fast, easy, and very well organized. My transcription was overall... beautiful!
It's a great time saver!
Transcribe.com is a great service, time saver and easily used! I appreciate the prompt response to my questions as well.
not worth it for simple orders
Needed a short video transcribed. Was promised a 48 turn around, or 2 business days. It took 3 business days to receive a transcription on 1min 30sec video. Price was great but turnaround was awful. Going back to a competitor that has a short turn around on transcriptions like this one, its worth it to pay a little more. Was unimpressed that I had to keep checking the website to see if it was done, and received and email informing me it was ready. All around a poor performance by the company.
Great Job
Great job transcribing my audio. i was able to embed the audio into the transcription which made the overall product superb.
Expected more
I had put in a message with the order, and was expecting minutes, rather than just a transcript of the audio.
I expected a phone call for potential issues with the recording. No one contacted me to follow up on the audio nor on my "minutes" request, but the transcript was acceptable.
There were several places that the transcript says "phonetic" or "inaudible" that a phone call could have settled.
Excellent service and product
My Transcribe account manager Taylor was extremely responsive and helpful via phone calls and emails. As a first-time customer, I was unsure of my company s server s privacy settings that prevented me from uploading the documents to be transcribed. Taylor helped me work around my server and was patient, helpful and persistent with new ideas until we successfully shared the file. And when Taylor knew she d be out of the office she introduced me to her colleague Brittany to ensure I was taken care of. Thanks! The 2-day turnaround verbatim files have been very helpful and are indeed verbatim. If/when we need another transcription, we will use Transcribe.com.
Great job!
This is the 4th job I've had you do. All have been excellent.
Very Good Value for the Money
We have tried several transcription firms. We definitely get the best value for our dollar with this transcription service in terms of quality and price.

Reply from Transcribe.com
SOOOOO happy to have found you
I am the CEO of PCClassesOnline.com (about to be rebranded to Tech Talk America) and we have started using your service for all of our classes so they can be immediately translated into 91 languages for our users who don't natively speak English. The quality is top notch and the pricing is very fair. Before we discovered your service we'd had horribly flaky relationships with people on Fiverr.com who would do a half assed job and usually deliver late (or never). You'll get plenty of business from people I personally consult with who are getting into the YouTube/Virtual Classroom industry.

Reply from Transcribe.com
Excellent work, customer service and price.
Trustworthy and professional. Use this company.

Reply from Transcribe.com
Customer service responses are prompt and knowledgeable
Transcribe.com representatives were guided me through the request process and sent useful updates. Sending materials via URL is extremely convenient for our workflow and the order tracking area of the site is great for keeping tabs on projects. It would be great if multiple user accounts that are all part of the same organization could share the same order tracking system.

Reply from Transcribe.com
Great service, not completely accurate
The company and customer service was great. Product upload and delivery was on time and clear. The only drawback was that the content of my recording includes industry-specific terminology that the transcriber was not familiar with so some words were incorrect.

Reply from Transcribe.com

Reply from Transcribe.com
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