Traslo Service Limited Reviews 63

We moved with Traslo from Manchester to Barcelona and everything was absolutely fantastic from start to finish. Communications and quotes were clear and understandable, moving date was quickly organised around our tight schedule, every item was inventoried, checked and double checked against our own lists, and our belongings arrived safely and with care at our destination way ahead of what we expected. Fully recommended. Thank you for making our move as stress free as we hoped!

I would avoid using them from the very start.. our relocation with Traslo Services was the most stressful of all 4 we had in by he last years. Our goods were delivered in a state of despair.. everything thrown all over each other with not one piece of furniture making it to destination untouched! Even with insurance, we are still out of the pocket not to exclude the stress I had to go through. Stay away is the best solution.

Excellent. Extra packing and protection had been added to my furniture and belongings which I didn't know until it arrived. I wasn't there the day of the pick up but everything was well organised and great communication. I was especially grateful for the care they took to my belongings.

We moved a family home of ten years from London to Tarragona. The process was smooth from start to finish. Having requested a quote quite early on in the year, Stefano was patient and there was no undue pressure to accept like we experienced from other providers. Once booked, Paul & the team were friendly and very quick to respond - the driver was protective of our high value items and ensured their safekeeping and prompt delivery. Thank you all!

Fantastic service. Paul and all the team were brilliant and really helpful in my move from the UK to Spain.

Great communication and friendly, they were able to advise on all areas of what seemed a daunting move and to allay any concerns, especially surrounding customs forms and general paperwork.

Furthermore, they were able to secure duty-free entry on all the items I was transporting.

In terms of the move itself, the driver was equally fantastic: friendly and so helpful. Having left my UK home on the Monday around 12noon, I was amazed and seriously impressed to meet him in Spain by Wednesday lunchtime, just two days later. Everything arrived safe, secure and in excellent condition.

I couldn't be happier or recommend Traslo more highly.

A Professional and GREAT Service, Absolutely Recommended
We moved a our entire house contents from the UK to Campania. Prompt and efficient hassle free service, ALL the staff was extremly helpful, from when we first approached the company, through the process of putting together all the documents needed. All quotes and costs were transparent and our stuff arrived safe and intact NO BREAKAGES!!!. I'd recommend this company over all the others we approached that didn't even take the time to explain what their quote included. A special thanks to Simone and Letizia who went above and beyond for us.

We moved half of a flat from London to Naples. Perfect service, the staff was super helpful, from when we first approached the company, through the process of putting together all the documents needed (which with Brexit can be complicated) to the very end. All quotes and costs were transparent and our stuff arrived safe and sound. I'd recommend this company over all the others we approached that didn't even take the time to explain what their quote included. A special thanks to Simone and Letizia who went above and beyond for us.

Successful experience. Very professional team. Good assistance and timely replies all along the process.
I warmly advise this company!
Maurizio Castelletti

We moved from Genoa (Italy) to UK, with more than 20 cbm of personal belongings. We've found an
excellent service, punctual in all the indications before the move and efficient logistics with the information received. The same punctuality of the workers for loading and unloading.
Precise in the information for customs and related documents

Safe and fast service! my husband and I have moved from France to the UK. everything went fine. we chose a vehicle with dedicated service and in less than 2 days all our belongings were in our new home.  Staff took care of all details and they were very professional . I really recommend thank you

They were super nice and helpful. Always available to discuss the smallest details too. Our stuff arrived in time and safely.

The best company to do my removal, they are professional and all the team was outstanding!!!
They helped me dealing with all the paperwork and customs.
I Can recommend Traslo Service 100%!!

they were just great! I moved with them from UK to Spain and they helped me out with everything. Dealing with customs and all the packing services. Very responsive and good communication. I highly recommend them.

Great service helped with the packing and good communication at a good price very happy with the service. Definitely recommended

I employed Traslo to bring my belongings back home from Spain. But when the van opened in my home town I was surprised to find 2 large pallets had been added, destined for a company elsewhere in the UK.

The position of the pallets made it very difficult to unload my possessions. The van had been driven to an unknown location to load the pallets with a forklift. My possessions had been pushed back to clear the space completely. This was meant to be a self-load, self-unload service.

As I had been sold a dedicated A to B service Traslo refunded £350 of the cost.

The most surprising thing about all this is that Traslo knew nothing about it.

Traslo are not in full control of the vans they use. They do not currently have the mechanisms in place to prevent other people having access to them.

If you have any concerns about other people moving your possessions around when in transit, or sharing your van with other users then you might be better off with a different company.

Great service! Flexible at good price. At booking they showed a great deal of flexibility as we had to change the moving date not long before our departure. Jonathan was a great help and very quickly arrived at destination. Price was very competitive compared to some local moving companies

5 stars
This is the third relocation with Traslo Service. They work in amazing way, supporting you in every step and working with very professional and kind moving clerk team.
Well done Traslo! ;-)
Patrizia & Luca

Let me start by saying my thing were taken from Uk to Spain and arrived in good shape, St Georges removals, the company Traslo Service used to do my removal were great throughout the process. now let me explain why I'm giving 2 stars.
1.- I ended paying 50% over the quote price, after having a few video assessments done by Traslo Service. So, don't trust their initial quotation, their terms, and conditions don't protect you against price increases, and once they have taken your things you have very little choice...
2.- I had two collections done, since the truck that came in the first place, couldn't fit all my stuff into its cargo area. There was 1 week between collections dates, so if you are vacating a house and you need everything out on that day, allow for some margin because chances are not everything will fit into the truck... and they will come a week after to collect the rest.
3.- You would imagine the company would group my stuff and send it all together. If you imagine that you would be wrong. They sent bits from the first collection to fill out the truck they were sending that week, 1-2 weeks after, i received the rest of the boxes from first and second collection.

When doing international removals, when you get told the things from the first collection (because they underestimated heavily the amount of stuff you were moving) will arrive before they collect the rest of your stuff, make sure you have friends and family at the other end of the removal to receive the goods- The alternative is that everything will be put in storage at destination and you will incur on any change from that...

Again removal wise, the stuff arrived in good shape which is important... but the overall experience with the quotation, estimation, lack of information, and many other things i dont mention in this review, dont make it possible to rate any higher.

Just to add one more thing the people you deal with in Traslo Service they are friendly although again the estimation and many other things you can simply not trust.

What a company, they weren't very helpful right from the beginning. My daughter had her removal with them 2 months before me and had a lot of broken stuff including a wardrobe. Then I asked if I could have a different team to pack my items but in August everybody was on leave as they do in Italy. Really it's a British company or not??? Then they broke lights while packing in Italy. Before they delivered my stuff they informed me that if they couldn't deliver on the agreed date , they would charge me for storage. I packed most of my fragile items myself as I know how to do it. I needed permission to park the van in the street where I lived but they couldn't ask the police for it , they are Italians and I am not.They were demonstrations in Dover the day before. I was furious but eventually they delivered in Dorset on the day. A team of removers had come from London to help the driver. They told me that they were supposed to take all the plastic before leaving but they couldn't because they only had a small car , Traslo should be paying for the removal of all plastics. Traslo refused and said it wasn't in the contract. They also informed that I had 7 days to unpack everything if I needed to claim from the insurance. As I kept finding broken items which had been badly wrapped , I read the insurance contract and saw that I had a month to unpack. I wouldn't recommend that anyone use their service. when I moved to Italy 9 years ago I had a fantastic British company, nothing damaged or broken , unfortunately that company doesn't accept removals to Europe .

Just had a removal from Tuscany to Bristol.the Italian end was brilliant arriving on time, worked hard and fast and packed well. The Bristol end did not go so well. The Polish driver spoke no English and arrived a day early to our storage unit staying in their car park from early morning to after 4 pm seemingly doing nothing and not unpacking as apparently he was waiting for a crew. Meanwhile the storage company (Access) went out of their way to try to sort things out. We were still in Italy and received countless phone calls as well.
The crew turned up the following day and unpacked the lorry and put the only living plant - a cactus - right at the back behind a tower of boxes.
I wrote to Translo several times and received nothing but damage limitation talk plus a half hearted sorry for the inconvenience message tucked at the end. No acknowledgement of the stupidity of putting the plant at the back. (‘We should have been there’) and ‘ no the lorry didn’t come on the wrong day, just early’. We have dined out on that one!! They clearly thought I was asking for financial recompense which I wasn’t, I wanted a proper apology for the stress, confusion and stupidity. 3 stars for Italian end no stars for Bristol