Very welcoming staff on arriving at travel house, Really knowledgeable on the area we wanted to visit, Thanks for making it easy.
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See what reviewers are saying
I phoned Travel House because we were having difficulty booking car parking at Bristol Airport for a last minute holiday we’d seen online. We spoke to Olivia in the Brynhyfryd branch who said she c... See more
Company replied
Lisa was welcoming, warm and made us feel valued. Tailored our requests and searched to find us a really good deal. We always book in Brynhyfryd, always get first class service, thank you !
Company replied
The young lady was very pleasant, and really helpful in getting us the right holiday that we could afford Kind regards Cyril Anderson
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
3 - 4 Brynhyfryd Square, Brynhyfryd, SA5 9EB, Swansea, United Kingdom
- 01792472221
4.9
Excellent
400 reviews
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Reply from Travel House - Brynhyfryd
Thank you for your 5-star review! We are glad that our staff were helpful. We hope to see you again!
Travel House Brynhyfryd :)
Chelsea who booked for me was really…
Chelsea who booked for me was really friendly and helpful as always pleasure to deal with.
April 19, 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you so much for your 5* review. We are pleased to read that Chelsea was great and you had helpful advice
Kind Regards,
Travel House Brynhyfryd
Cyprus Holiday
Second holiday I booked there same girl served us no problems at all, was easy to arrange as we already picked our destination and hotel..
April 4, 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review. We're so glad to hear you had another easy and pleasant booking experience with us. Thank you for your continued trust!
Kind Regards,
Travel House Brynhyfryd
Great service
I was listened to with my request and all options were given to me honestly and clearly. I also had no pressure to buy through the agent, which was refreshing.
April 16, 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for your wonderful 5-star review! We are so pleased to hear that we provided clear options and a pressure-free experience. We appreciate your feedback!
Kind Regards,
Travel House Brynhyfryd
Great service …
My sister and I had excellent advice from Lisa.She was very patient and answered all our questions and concerns.She gave us advice and helped us to narrow down our options until we were comfortable with our booking.Will be going back to book more trips in the future.
April 15, 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review. We're so happy to hear you had such a positive experience with our team member. We truly appreciate your kind words and look forward to helping you with future trips!
Kind Regards,
Travel House Brynhyfryd
Trusted service
We have used this company for many years because of the wonderful service.The staff are patient,friendly& find the perfect place that ticked our requests.
They explained everything clearly and answered all our queries & put our minds at rest through the booking process.Step by step.
April 13, 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review. We are pleased to read that the booking process was clear and all questions answered! Have a wonderful holiday
Kind Regards,
Travel House Brynhyfryd
Fantastic Travel Agent
Customer service is always fantastic, staff very friendly and helpful. You’re always made to feel welcomed and seen promptly
April 7, 2026
Reply from Travel House - Brynhyfryd
We appreciate your kind words! It's great to hear that you consistently receive fantastic customer service and feel welcomed. We strive to provide prompt and friendly assistance.
Travel House Brynhyfryd :)
All staff very helpful and a good…
All staff very helpful and a good knowledge of different countries
March 31, 2026
Reply from Travel House - Brynhyfryd
Thank you for your 5-star review! We are glad that our staff were helpful and knowledgeable. We hope to see you again!
Travel House Brynhyfryd :)
Again the same week we booked another…
Again the same week we booked another holiday and again we we went to Olivia to book.
Excellent service again from Olivia
March 30, 2026
Reply from Travel House - Brynhyfryd
We're happy to hear that you consistently receive excellent service when booking your holidays with Olivia. Thank you for your continued trust and positive feedback!
Travel House Brynhyfyrd :)
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking to time to leave us a 5* review. We are pleased to read that you received excellent service at the branch.
Kind Regards,
Travel House Brynhyfryd
Always book here the girls are always…
Always book here the girls are always very helpful
March 30, 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for leaving us a 5* review. We are pleased to ready that you find us always very helpful
Have a wonderful holiday!
Kind Regards,
Travel House Brynhyfryd
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review. We are pleased to read that the staff were helpful and knowledgeable and you enjoyed your time when booking your holiday :)
Kind Regards,
Travel House Brynhyfryd
Efficient as always
March 19, 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for leaving us a 5* review. We are pleased to read that the booking went smoothly :)
Kind Regards,
Travel House Brynhyfryd
Excellent service
Excellent service, polite and friendly girls. Booking two holidays which involved changes. Would highly recommend.
March 18, 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review. We ae pleased to read that you found the service excellent and the girls were polite and friendly
Have a wonderful holiday :)
Kind Regards,
Travel House Brynhyfryd
Reply from Travel House - Brynhyfryd
Hello, Thank you for your 5* review. We shall pass your comments on to Emily :)
Kind Regards,
Travel House Brynhyfryd
Helpful and nothing was too much…
Helpful and nothing was too much trouble. Emily went above and beyond to find us our cruise so thank you
March 12, 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review. We are pleased to read that Emily was helpful and we shall pass on your comments to her :)
Have a wonderful cruise!
Kind Regards,
Travel House Brynhyfryd
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time you leave us a 5* review. We are pleased to read that you find is friendly, informative and helpful.
Have a wonderful holiday!
Kind Regards,
Travel House brynhyfryd
Booked a cruise.
I booked a cruise with Lisa and from the start she was very welcoming and very professional. She explained everything really clear and I am very happy with the service and I'll definitely book with her again.
March 9, 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review. We are pleased to read that Lisa was very welcoming and professional and everything was explained clear and we shall pass on your comments to her :)
Have a wonderful cruise!
Kind Regards,
Travel House Brynhyfryd
Olivia was professional
Olivia was professional, helpful and knowledgeable. Very happy that we booked again with her.
March 2, 2026
Reply from Travel House - Brynhyfryd
Hello, It is very kind of you to leave us a 5* review. We are pleased to read that Olivia found exactly what you were looking for and we will pass your comments on to her from you :)
Kind Regards,
Travel House Brynhyfryd
My wife and I wanted to book a holiday…
My wife and I wanted to book a holiday and the lady who dealt with us could not have been more helpful and friendly. She guided us through everything from our travel insurance, choosing seats and even booking in flight meals. We give her 10 out of 10 for her customer service.
February 26, 2026
Reply from Travel House - Brynhyfryd
Hello, Thank you for taking the time to leave us a 5* review, it is very much appreciated. We are glad to read that the sales consultant that dealt with you was helpful and friendly and everything was guided for you.
Have a wonderful holiday
Kind Regards,
Travel House Brynhyfryd
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