Friendly, professional and personal service. We were offered many helpful suggestions and never felt rushed or pressurised. The whole process was made extremely painless and I wouldn't hesitate to use... See more
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See what reviewers are saying
Staff are really Friendly and helpful. Booking process was quick. Price was good, and we didn't expect to have full sea view for the price. Excellent service, we always book in Carmarthen and ha... See more
We had a lovely experience booking our honeymoon with I think her name was Sophia. We didn’t really know what we wanted but we knew we wanted to visit family in Spain and then head to a Greek island f... See more
Sophie made our experience great. She is very polite,helpful and patient. We can have a laugh and a joke while at the same time Sophie remains very professional. In our opinion Sophie should have a pr... See more
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Unit 14, Greyfriars, Carmarthen, SA31 3BN, Carmarthenshire, United Kingdom
- 01267221700
4.9
Excellent
228 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent
I was very thankful to your staff Sophie, she was able to help me with everything as I'm not good with technology.
July 7, 2026
Really good 5 stars
June 26, 2026
Always make things very easy for me
Always make things very easy for me. Great friendly service. Megan was brilliant.
June 30, 2026
Yet again the service I had from travel…
Yet again the service I had from travel house in Carmarthen was excellent
Sophie went above and beyond to ensure that everything was done to assist me with booking this holiday.
I have used travel house in Carmarthen a number of times and have never been disappointed
June 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Travel House - Carmarthen
Thank you so much for your 5* review. Sophie
Very helpful indeed thank you will miss…
Very helpful indeed thank you will miss Joyce good luck to you in your future
June 16, 2026
Reply from Travel House - Carmarthen
Thank you so much for your lovely review and good wishes, I will miss all my lovely customers. Joy
Reply from Travel House - Carmarthen
Thank you so much for the 5* review, really appreciate it. Megan
Very helpful 5⭐️
June 7, 2026
Reply from Travel House - Carmarthen
Thank you so much for your 5* review
The staff member was absolutely spot on…
The staff member was absolutely spot on with her advice and very helpful. We booked a holiday on the spot.
May 31, 2026
Reply from Travel House - Carmarthen
Thank you so much for your 5* review, really appreciate it. Megan
Very helpful staff and easy to book.
May 26, 2026
Reply from Travel House - Carmarthen
Thank you for your lovely reviw. Joy
Amazing service
Amazing service, highly professional.
Extremely helpful.
The best I have ever dealt with.
A very dedicated staff , always available to help and support and provide the best advice.
Fantastic manager.
I congratulate them on their hard working performance.
May 22, 2026
Reply from Travel House - Carmarthen
Thank you so much Mr Haboubi, always a pleasure to serve you, we really do appreciate your loyalty. Joy & Sophie
Hi both staff in on my visit joy not…
Hi both staff in on my visit joy not sure of the other lady’s name we’re very helpful
May 26, 2026
Reply from Travel House - Carmarthen
Thanks Lisa, other lady was Claire :-) Joy
Superb branch.
Joy was so helpful and patient it made the whole booking really enjoyable. Claire was great as well. Can't recommend these enough.q
May 24, 2026
Reply from Travel House - Carmarthen
Thank you so much for your kind words, it really was our pleasure. Joy & Claire
We have been delighted by the personal
We have been delighted by the personal, kind and professional service offered by staff at the branch; in particular, Megan Kirkham, who has gone out of her way to be helpful, efficient and charming.
May 16, 2026
We booked a short city break
We booked a short city break, your staff in the Carmarthen branch are informative and helpful, which made the process of booking go smoothly .
May 14, 2026
Excellent service and friendly staff
May 5, 2026
The lady that helped us to find a…
The lady that helped us to find a holiday was amazing so patient we were there for 3 hrs .got a great deal .ive always used travel house because you know they are so helpfull .
May 3, 2026
Great experience this morning
Great experience this morning, very professional and "wise" staff ..
May 5, 2026
Unprompted review
Our cruise booking
Everything was great from the time we walked in to the time we walked out. Excellent communication and clarification, competitive prices. This is our third or fourth cruise we have booked, and happy every time.
May 2, 2026
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