Friendly, professional and personal service. We were offered many helpful suggestions and never felt rushed or pressurised. The whole process was made extremely painless and I wouldn't hesitate to use... See more
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Staff are really Friendly and helpful. Booking process was quick. Price was good, and we didn't expect to have full sea view for the price. Excellent service, we always book in Carmarthen and ha... See more
We had a lovely experience booking our honeymoon with I think her name was Sophia. We didn’t really know what we wanted but we knew we wanted to visit family in Spain and then head to a Greek island f... See more
Sophie made our experience great. She is very polite,helpful and patient. We can have a laugh and a joke while at the same time Sophie remains very professional. In our opinion Sophie should have a pr... See more
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Unit 14, Greyfriars, Carmarthen, SA31 3BN, Carmarthenshire, United Kingdom
- 01267221700
4.9
Excellent
228 reviews
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Very efficient and friendly service…
Very efficient and friendly service from your representative Sophie Wright. Sophie thought of extras that I had not thought of and got us a good deal.
February 22, 2026
Reply from Travel House - Carmarthen
Hi Carol,
Thank you so much for your lovely review—and for the thoughtful gift, it really made my day!
I’m so glad I could help, and I hope you had an amazing holiday. I’d be more than happy to assist again anytime.
Best wishes,
Sophie
Friendly and efficient service.
February 19, 2026
Reply from Travel House - Carmarthen
Thank you so much for your lovely review. Claire
Joy is fantastic
Joy is fantastic. So helpful, knowledgeable, seemed to know what we wanted and great to chat to.
February 11, 2026
Reply from Travel House - Carmarthen
Hi Geraldine,
Thank you for the 5 star review.
Thanks Joy
Reply from Travel House - Carmarthen
Hi Pat,
Thank you for you kind words and 5 stars. Hope you and your family have the best time and make many precious memories,
Kind Regards,
Claire
Friendly
We met by one of your very friendly staff, who very patiently, went through various holiday and travel options with my wife and I. The experience was unrushed and reassuring that your staff were very knowledgeable helping us to make a good choice.
February 5, 2026
Reply from Travel House - Carmarthen
Hi Adrian,
Thank you for your lovely review.
We’re so pleased to hear you and your wife had a positive experience and felt well looked after. Providing friendly, knowledgeable, and unrushed service is something we truly value, so it’s wonderful to know this stood out.
Regards
Megan
the staff were wonderful ,and went…
the staff were wonderful ,and went further to help us
January 28, 2026
Reply from Travel House - Carmarthen
Hi Michael,
Thank you for the 5* review, we are glad you were happy with the service provided.
Thanks Kelsy
Excellent have been customers for many…
Excellent have been customers for many years now very happy and content speaking to staff
January 25, 2026
Reply from Travel House - Carmarthen
Hi Hefin,
Thank you so much for the 5* review it is always a pleasure to see you both.
Regards
Sophie
Fantastic service…
Have dealt with Sophie/ Carmarthen Branch since 2018 and have booked many holidays/ city breaks through her. Every one has been brilliant!
She is so helpful and patient! She takes the time to find out what suits your individual needs.
Have just booked a cruise and city break through her. Would not go to anyone else.
Thank you Sophie. You are a star.
January 15, 2026
Reply from Travel House - Carmarthen
Hi Jan,
You are a star thank you for the lovely words, It has been my pleasure all these years your loyalty is very much appreciated, I'm sure there will be many more holidays on the cards.
Regards Sophie
Good prompt service no frills friendly…
Good prompt service no frills friendly and to the point
January 14, 2026
Reply from Travel House - Carmarthen
Hi Bernard,
Thank you for your 5 star review, It was my pleasure.
Thanks Joy
Reply from Travel House - Carmarthen
Hi Kathleen,
You are very welcome and thank you for the 5 star review.
Thanks Sophie
Great as always
As always, the agent ensures that we had all the help required before booking out holiday and sorting our paperwork.
December 31, 2025
Reply from Travel House - Carmarthen
Thank you so much for the 5 star review, it was my pleasure. Joy
Very professional and friendly staff
Very professional and friendly staff, a pleasure to book with.
December 13, 2025
Reply from Travel House - Carmarthen
Hi Michael,
Thank you so much for the 5* review, always a pleasure.
Regards
Joy
Reply from Travel House - Carmarthen
Thank you for your lovely words, nothing is ever too much hassle.
Regards Kelsy
Reply from Travel House - Carmarthen
Hi Debbie,
Thank you for the 5* review we hope they enjoy.
Thanks Joy
Reply from Travel House - Carmarthen
Hi Annette,
Thank you for the 5* review.
Regards Sophie
Reply from Travel House - Carmarthen
Hi Paul,
Thank you for your lovely words regarding Megan.
Regards Sophie
Professional and knowledgable
Friendly, helpful staff. Took time to answer all my questions. Nothing was too much trouble. First time cruiser so had no knowledge of booking. Couldn't have done it without them.
October 21, 2025
Carmarthens’ excellent customer service
Prompt answering of the telephone,booked airport parking which was what I required on this occasion with no hassle.The advisor was clearly spoken and extremely polite and helpful. I always use travel house Carmarthen when booking package holidays for the personal service,and to avoid online as much as possible.My motto is always “use it or loose it!”
October 18, 2025
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