Friendly, professional and personal service. We were offered many helpful suggestions and never felt rushed or pressurised. The whole process was made extremely painless and I wouldn't hesitate to use... See more
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See what reviewers are saying
We had a lovely experience booking our honeymoon with I think her name was Sophia. We didn’t really know what we wanted but we knew we wanted to visit family in Spain and then head to a Greek island f... See more
Sophie made our experience great. She is very polite,helpful and patient. We can have a laugh and a joke while at the same time Sophie remains very professional. In our opinion Sophie should have a pr... See more
Staff are really Friendly and helpful. Booking process was quick. Price was good, and we didn't expect to have full sea view for the price. Excellent service, we always book in Carmarthen and ha... See more
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Unit 14, Greyfriars, Carmarthen, SA31 3BN, Carmarthenshire, United Kingdom
- 01267221700
4.9
Excellent
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Excellent Service from Start to Finish – Thank You, Megan!
I recently booked a holiday through this company and couldn’t be more pleased with the experience. From the moment I made my first enquiry, the level of service was outstanding. I had the pleasure of dealing with Megan, who was incredibly helpful, knowledgeable, and genuinely enthusiastic about helping me plan the perfect getaway.
Megan took the time to understand exactly what I was looking for and offered several great options that fit my preferences and budget. She answered all my questions with patience and professionalism, and her attention to detail really made a difference. Everything from the flights to the accommodation was handled smoothly, and I felt confident throughout the entire process.
Thanks to Megan’s excellent advice and support, my holiday was stress-free and exactly what I hoped for. I’ll definitely be booking through this company again – and will be asking for Megan by name!
Highly recommend.
June 20, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Efficient, fast and friendly
Called in to book a holiday in Majorca and were seen immediately, booked the hotel we wanted, had friendly service and advice and were done in less than 15 minutes
June 20, 2025
Reply from Travel House - Carmarthen
Hi Elizabeth,
Thank you so much for your 5 star review, That is just how we do things.
Regards
Sophie
The staff were so helpful and very helpful and very well informed, I will definitely be using Travel House again.
The staff were so helpful and very supportive of each other.
June 17, 2025
Reply from Travel House - Carmarthen
Hi Philip,
Thank you for the 5* review, we are one team always willing to help each other and offer advise.
We hope you enjoy your cruise.
Regards
Sophie
Professional advice
Professional advice to find the right option. Planning my first solo trip was made especially easy with the advice from Megan. Having missed out on my original choice as it was sold out she went the extra mile to find me an alternative with another operator and even better there was no single supplement.
June 17, 2025
Reply from Travel House - Carmarthen
Hi Claire,
Thank you for the amazing review, You will have a great time I am sure of it.
Regards
Sophie
AnotherTravel House sucess!
We went to book a holiday with no particular destination in mind. We ended up being guided through all the options available by a very knowledgeable Travel House agent and booked a last minute week away within an hour!
June 9, 2025
Reply from Travel House - Carmarthen
Hello Mark,
Your 5* Review is greatly appreciated.
We hope you have enjoyed your Holiday to Kos.
See you for the next one.
Thanks
Megan
Bex from Travel House Carmarthen was…
Bex from Travel House Carmarthen was very friendly and helped me and my family choose a destination best suited to us! Would reccommend to anyone wanting to book a holiday but aren’t sure what they’re looking for exactly.
June 6, 2025
Reply from Travel House - Carmarthen
Hi Tomos, Thanks for the review, It was lovely meeting you all and helping you chose your family holiday. Thanks Bex
Found the right flight for my holiday…
Found the right flight for my holiday easy to book..
June 10, 2025
Reply from Travel House - Carmarthen
Thank you so much for your 5* review. Megan Travel House Carmarthen
Helpful staff
June 5, 2025
Reply from Travel House - Carmarthen
Thanks for your 5* review, it is massively appreciated
Becs was really helpful and thorough…
Becs was really helpful and thorough with helping me find my booking, she did everything to make things easy for me
May 30, 2025
Reply from Travel House - Carmarthen
Thank you so much for your kind words it was my pleasure. Bex Travel House Carmarthen
Reply from Travel House - Carmarthen
Hi both, Thank you for your lovely 5* review, we appreciate it so much here at Travel House Carmarthen. Joy & Team
Reply from Travel House - Carmarthen
Thank you for the 5* review, really appreciate it. Joy
Staff very pleasant and keen to help
June 4, 2025
Reply from Travel House - Carmarthen
Thank you so much for your lovely review, always keen to help. Bex
Sophie made great effort in finding us…
Sophie made great effort in finding us a good deal. We love her for her efforts and marvel at her endless energy. Thanks Sophie from Carmarthen
June 3, 2025
Reply from Travel House - Carmarthen
Hi Both,
Thank you for the 5*s it was my absolute pleasure finding you the best price holiday, I hope you have a great time on holiday.
Thanks
Sophie
happy with the service from start…
very happy with the service from start to finish very pleased with the way the young lady explained every thing
June 3, 2025
Reply from Travel House - Carmarthen
Hi Bob & Yvonne, Thank you so much for your lovely review, always a pleasure. Sophie
Friendly and helpful staff
Friendly and helpful staff. Explained our options and gave us personal recommendations. Very happy with the service.
May 28, 2025
Reply from Travel House - Carmarthen
Hi Sarah, Thank you so much for your lovely review, really appreciate it. Many Thanks. Joy
All very good.
May 24, 2025
Reply from Travel House - Carmarthen
Hi Both,
Thank you for the positive review.
Thanks
Joy
The member of staff, excellent experience.
The member of staff, Stacey, who handled our booking couldn't have been better. She was extremely polite, helpful and knowledgable. Very positive experence.
Our party of 7, 4 needing special assistance could have been a bit of a challenge, but full marks I can only say good things.
May 10, 2025
Reply from Travel House - Carmarthen
Hi Philip,
Awh you are very welcome, thank you so much for the 5* review.
I hope you all have a fantastic holiday.
Thanks
Sophie
Very knowledgeable and pleasant.
April 18, 2025
Reply from Travel House - Carmarthen
Hi Margaret,
Thank you for the 5* review.
Regards
Megan
Reply from Travel House - Carmarthen
Thank you for your 5* review, I hope you have a lovely holiday.
Regards
Sophie
We've usually booked direct with coach…
We've usually booked direct with coach companies, but as we were at the event, we booked through Travel House. Had lovely chat beforehand with Jason Edwards representative, it was nice to match the voice with a face!
All was good, friendly people taking our booking, and we won a bottle of prosecco too! Happy days!
April 7, 2025
Reply from Travel House - Carmarthen
Thank you for your 5* review, thank you for booking with us at the event.
We hope you have a fantastic trip.
Regards
Joy
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