Friendly welcome from Liz and Chris, every staff member equally friendly. Relaxed atmosphere throughout my visit. Liz gave me friendly, constructive suggestions/advise re my choices of hotel. T... See more
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See what reviewers are saying
Great service. Justin went way above and beyond in finding the ideal holiday for family group, with overlapping dates and specific requirements Best Travel Agent experience I have had - he fo... See more
Great service at Travel house Merthyr with Chris , was looking for a 4 day break . Chris looked at a few places with our suggested budget he spent a lot of time showing us different places & we settle... See more
Because of the service we received. We have booked lots of holidays from the merthyr branch and we find the staff so helpful.... we always like to deal with Chris,,, not that the other members of sta... See more
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Unit 1, Beacons Pl, Merthyr Tydfil, CF47 8DF., Mid Glamorgan, United Kingdom
- 01685386333
4.9
Excellent
386 reviews
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We've used travel house in merthyr for…
We've used travel house in merthyr for many years to book our holidays, the staff are really friendly and listen to what we want and will always try their best to get us exactly what we requested. Thank you travel house you really are the best
February 16, 2026
Reply from Travel House - Merthyr
Thank you for the lovely review
Carribbean Cruise
Justin Hawkins was extremely helpful when booking our cruise. As this is my first cruise, he provided lots of useful information and answered all my questions clearly, which really put my mind at ease.
After doing some research online, I found a lower price elsewhere, and Travel House were happy to match it. We ended up getting a fantastic deal for our holiday.
Excellent service from start to finish – I would definitely recommend!
February 17, 2026
Reply from Travel House - Merthyr
Hi thank you so much for the 5-star rating! We’re thrilled to hear you had a great experience with The Travel House
Excellent service once again
Chris was very helpful and understanding. He listened to all I had to say and broke everything down for me to relay to the other people in the booking. Added special assistance aswell to save me having to phone and repeat myself again. Excellent service all round. Wouldn't go anywhere else for my holiday needs.
January 28, 2026
Reply from Travel House - Merthyr
Thank you for taking the time to write the review.
It is very much appreciated
As always the epitome of…
As always the epitome of professionalism , the staff are all so friendly and helpful
February 13, 2026
Reply from Travel House - Merthyr
Thank you very much for taking the time to post the review.
It is very appreciated
We have been going to your merthyr…
We have been going to your merthyr branch for quite a few years We have always had the best welcome from all your staff they always go the extra mile for you to make sure you get everything you want for your holiday can't thank them enough for what they do Thanks again Sandra Brian
February 11, 2026
Reply from Travel House - Merthyr
Thank you for taking the time to write the review.
We are very grateful
Outstanding service helpful in every…
Outstanding service helpful in every way and really polite
February 11, 2026
Reply from Travel House - Merthyr
Thank you for the lovely review
Brilliant Merthyr service
February 10, 2026
Reply from Travel House - Merthyr
Thank you very much for leaving the review
Friendly and great service
The agent we spoke to, Justin, was super helpful and really took the time to get us the best holiday. We left feeling informed and satisfied with our experience. Will definitely book here again, thank you.
February 9, 2026
Reply from Travel House - Merthyr
Hi thank you so much for the 5-star rating! We’re thrilled to hear you had a great experience with The Travel House
Reply from Travel House - Merthyr
Thank you for the lovely review
Book Cruise for 2027
Very friendly staff, very competent and very accomodating, pleasant and easy service, more than adequate information given and overall a very pleasant experience.
February 4, 2026
Reply from Travel House - Merthyr
Thank you so much for your lovely review! We really appreciate you taking the time to share your feedback. It means a lot to us.
Chris was excellent
Chris was excellent, he remembered us from when we had to cancel a holiday last year. He seemed excited to book our next holiday and explained to us our options about hotels and airport parking. He told us to take our time in deciding what to do, he was not pushy in any way. Which we grateful for. He is a genuinely nice guy, who gets about booking your holiday and therefore gets you even more excited about it 😁
January 31, 2026
Reply from Travel House - Merthyr
Thank you for taking the Time to give us a review, Glad you had a positive experience.
Great service listen to what I wanted…
Great service listen to what I wanted and provided it very helpful and friendly staff .
February 3, 2026
Reply from Travel House - Merthyr
Thank you for the lovely 5* review
Chris at Merthyr was fab with us
Chris at Merthyr was fab with us. It was a large booking with lots of questions and he was calm, patient, funny and professional.
January 18, 2026
Reply from Travel House - Merthyr
thank you for sharing your feedback! It’s great to know that the chris met your expectations
Chris was brilliant
Chris was brilliant, really patient and helped us look for a great holiday at a very good price.
February 1, 2026
Reply from Travel House - Merthyr
Thank you for taking the time to write a review.
We are very grateful.
The gentleman that seen to us was so…
The gentleman that seen to us was so good he listened to all my questions and was just patient in everything I queried about . Thank you .
January 31, 2026
Reply from Travel House - Merthyr
Thank you very much for the review.
Much Appreciated
Reply from Travel House - Merthyr
Thank you very much for the kind review
Always have amazing service have…
Always have amazing service have Chicago booked for December already all staff particularly Sophie and Chris are so helpful and nice xxx
January 22, 2026
Reply from Travel House - Merthyr
Thank you so much for the lovely review.
Really appreciate it
All aspects of the holiday we wanted to…
All aspects of the holiday we wanted to book was taken care of well.
January 28, 2026
Reply from Travel House - Merthyr
Thank you so much for your 5* review! We really appreciate you taking the time to share your feedback. It means a lot to us.
Again an exceptional service
Again an exceptional service. Mr. Hawkins and his team have given us a holiday to look forward to
January 29, 2026
Reply from Travel House - Merthyr
Thank you very much for the review.
Much Appreciated
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