Friendly welcome from Liz and Chris, every staff member equally friendly. Relaxed atmosphere throughout my visit. Liz gave me friendly, constructive suggestions/advise re my choices of hotel. T... See more
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See what reviewers are saying
Great service. Justin went way above and beyond in finding the ideal holiday for family group, with overlapping dates and specific requirements Best Travel Agent experience I have had - he fo... See more
Great service at Travel house Merthyr with Chris , was looking for a 4 day break . Chris looked at a few places with our suggested budget he spent a lot of time showing us different places & we settle... See more
Because of the service we received. We have booked lots of holidays from the merthyr branch and we find the staff so helpful.... we always like to deal with Chris,,, not that the other members of sta... See more
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Unit 1, Beacons Pl, Merthyr Tydfil, CF47 8DF., Mid Glamorgan, United Kingdom
- 01685386333
4.9
Excellent
386 reviews
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Absolutely amazing staff
Absolutely amazing staff, always greeted with a smile 😃
Knows our needs for that special holiday and goes above and beyond to help in all ways possible. Wouldn't book with anyone else !
March 20, 2026
Reply from Travel House - Merthyr
Thank you very much for taking the time to write the 5* review
Very good service provided at Travel…
Very good service provided at Travel house Merthyr Tydfil- wouldn’t book anywhere else.
March 28, 2026
Reply from Travel House - Merthyr
Thank you Arlene for the 5* review.
We are very grateful
Amazing agent named Chris that dealt…
Amazing agent named Chris that dealt with my booking, nothing was too much trouble for him and always been happy to help with enquiries in the past. A true credit to the company!
March 27, 2026
Reply from Travel House - Merthyr
Thank you very much for taking the time to write the 5* review.
It is very appreciated!
Sophie was brilliant with all the…
Sophie was brilliant with all the information in needed on the hotel so booked it there and then
March 27, 2026
Reply from Travel House - Merthyr
Thank you for taking the time to write the 5* review
Cruise trip for 8 lifelong friends
We are a group of 8 ladies in our sixties and and visited the Travel House as we wanted to book a Norwegian cruise for April 2027. Our travel agent Christopher was absolutely brilliant, he went through the prices , availability, explained the layout on the ships and the cabin placement, the ports of call and excursions , dining options and everything we needed to know to help us make our choice of booking the Arvia for our trip. Chris was so knowledgeable, patient and kind and went above and beyond,explaining everything to make it a lovely experience. We were there a long time but he didn't try to rush us at all and we left feeling happy and looking forward to our trip! Thank you so much , we would definitely use Travel House again.
March 23, 2026
Reply from Travel House - Merthyr
Thank you very much for taking the time to leave the 5 star review.
It is very much appreciated.
Wonderful
Wonderful. Service everything explained in detail by Chris nothing left out Chris is a very smart young man with very good experience in the travel world told us and showed us about our holiday to detail nothing left out
March 22, 2026
Reply from Travel House - Merthyr
Thank you for taking the time to write the review.
We are very grateful
Great booking experience
Speaking to lovely cheerful agents so helpful and quick and easy booking
March 21, 2026
Reply from Travel House - Merthyr
Thank you very much for taking the time to write the review.
I was impressed with the agent who did…
I was impressed with the agent who did my booking he was very helpful went out of his way to get everything right
March 22, 2026
Reply from Travel House - Merthyr
Thank you very much for the 5star review.
We are very grateful you took the time write it.
Very helpful and easy to talk to
Very helpful and easy to talk to, made booking easy, friendly
March 20, 2026
Reply from Travel House - Merthyr
Thank you very much for taking the time to leave the 5 star review.
We are very grateful
Reply from Travel House - Merthyr
Thank you for taking the time to write the review.
It is very appreciated
The Travel rep.
The Travel rep., was excellent , took time to explain all options available to me & I will certainly use you again.
March 12, 2026
Reply from Travel House - Merthyr
Thank you very much for the 5* review.
Excellent
Dealt with chris as always he is very friendly and knowledgeable how he remembers our names is amazing given all the customers he deals with.
March 11, 2026
Reply from Travel House - Merthyr
Thank you very much for the taking the time to give us a 5* review.
We are very grateful!
Reply from Travel House - Merthyr
Thank you very much for taking the time to write a review.
We are very grateful
Very efficient and helpful and always…
Very efficient and helpful and always welcoming
March 11, 2026
Reply from Travel House - Merthyr
Thank you very much for taking the time to write the review.
Amazing customer service and kind and…
Amazing customer service and kind and patient went through loads of holidays and I attended store with my newborn who I had to feed during the time. So kind and patient! will be back to book another holiday soon! 😊
March 7, 2026
Reply from Travel House - Merthyr
Thank you for the lovely review.
Look forward to seeing you and booking your next holiday
Reply from Travel House - Merthyr
Thank you so much for the 5* review!
Amazing customer service. Thanks Liz!
We booked our holiday with Liz and she was amazing. Looked for the hotel that suited our needs best. Gave us all the information we needed and answered any questions we had. Can’t wait for our holiday. Thanks Liz!
February 28, 2026
Reply from Travel House - Merthyr
Thank you very much for the lovely review.
Very much appreciated.
Very helpful
Jamie in the Merthyr Tydfil office was very friendly and helpful when booking our next trip. Kept us updated with the booking and was very knowledgable
February 27, 2026
Reply from Travel House - Merthyr
Thank you so much for the lovely review!
The staff are always so professional
The staff are always so friendly, helpful and efficient. They go over and above to ensure you get the holiday package you want.
February 27, 2026
Reply from Travel House - Merthyr
Thank you very much for the lovely review.
Very much appreciated.
Jamie was amazing
Jamie was amazing! We had an idea of what we wanted for our holiday and Jamie found the perfect itinerary to cover it all and at the best price. Thank you Jamie!
February 20, 2026
Reply from Travel House - Merthyr
Thank you so much for the lovely review!
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