My wife and I enquired about a cruise to Norwegian fjords, spoke with Eleri on the phone, whom is very polite, I explained what we required, Eleri gave me all the information, and options, she even... See more
Company replied
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See what reviewers are saying
Laura is a very professional and reassuring member of the travel house Neath. She always goes above and beyond to get deals within our budget. She's got a lot of knowledge on different countries and w... See more
Company replied
Warm welcome from friendly staff. Needed advice on booking a MSC cruise. Naomi was very helpful knowledgeable and patient. Explained the different cabin categories, prices and showed us a video of th... See more
Company replied
I love all the staff at the Neath shop. We have a lovely relationship, they understand me ( im a little complicated) and my needs. They spend as much time needed to go through and explain and go beyo... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
15 Angel Street, Neath, SA11 1RS, West Glamorgan, United Kingdom
- 01639636858
4.9
Excellent
238 reviews
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This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Really pleasant travel agent with…
Really pleasant travel agent with patience and understanding of our needs.
August 8, 2026
Reply from Travel House - Neath
Thank you for your kind review, so glad I could help!
Reply from Travel House - Neath
Hi Kevin,
Thank you so much for the lovely review :). It was a pleasure assisting you!
Many Thanks,
Tasmyn
Reply from Travel House - Neath
Thank you for your review! We are so pleased to hear that our team was helpful and polite. We appreciate you choosing us!
Very good service polite and helpful
August 5, 2026
Reply from Travel House - Neath
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service polite and helpful.
The patience on the staff trying to…
The patience on the staff trying to find the best holidays
July 28, 2026
Reply from Travel House - Neath
Hi Marilyn,
Thank you for the lovely review :). I hope you enjoy your holiday!
Many Thanks,
Tasmyn
Very welcoming
Very welcoming
Very helpful
Lovely atmosphere in shop with the staff working in the Neath branch.
August 2, 2026
Reply from Travel House - Neath
Hi Denise,
Thank you for your review :). It was a pleasure booking your holiday!
Kind Regards,
Tasmyn
Elerie was very helpful
August 1, 2026
Reply from Travel House - Neath
Thank you for your wonderful 5-star review! We are so pleased to hear that you had a positive experience with us.
Very informative and helpful with…
Very informative and helpful with booking my holiday
October 21, 2025
Reply from Travel House - Neath
Thank you for your kind review
kind regards,
Laura
The member of staff was helpful and…
The member of staff was helpful and took care of our booking
July 18, 2026
Reply from Travel House - Neath
Hi Shirley,
Thank you for your wonderful review :). It was a pleasure to book your holiday for you!
Many Thanks,
Tasmyn
This is my second time this year we…
This is my second time this year we have booked with Travel House and i got to say how polite and welcoming your staff are Neath, I must say I was served by Kira she went above and beyond to find me a hoilday with certain specifications I required so Thank you again Kira
July 23, 2026
Reply from Travel House - Neath
Thank you for your kind review.
The person we dealt with was very…
The person we dealt with was very knowledgeable and helpful .
July 23, 2026
Reply from Travel House - Neath
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was knowledgeable and helpful. We appreciate your kind words.
Excellent service
Excellent service. Would definitely recommend for stress free booking.
July 22, 2026
Reply from Travel House - Neath
Hi Julie,
Thank you for such a wonderful review!
Many Thanks,
Tasmyn
Excellent service from Alice
Excellent service from Alice, very knowledgeable person on travel and sorted my two holidays out with ease.
July 16, 2026
Reply from Travel House - Neath
Thank you for your kind review Paul - always happy to help :)
- Alice
Warm welcome and knowledgeable staff
We popped in and someone was available straight away to advise us. We ended up booking a getaway for January without any confusion. The whole process was quick and efficient.
July 11, 2026
Reply from Travel House - Neath
Thank you for your wonderful 5-star review! We are so pleased to hear that we could assist you quickly and efficiently with booking your January getaway. We appreciate your kind words!
Reply from Travel House - Neath
Thank you for your kind words , I'm glad we were able to get something booked for you
Many Thanks
Kira
Fantastic service as always from Neath…
Fantastic service as always from Neath branch and once again from Eleri
July 10, 2026
Reply from Travel House - Neath
Thank you so much for your wonderful Feedback! We are delighted to hear about your positive experience with our team.
Never a problem in travel house booked…
Never a problem in travel house booked last year with Tasmyn really great so did the same this year with Tasmyn ever so helpfull so straightforward hopefully the same next year.
July 7, 2026
Reply from Travel House - Neath
Hi Gareth,
Thank you for the wonderful review! I hope you enjoyed Calis!
Many Thanks,
Tasmyn
the staff was very helpful
the staff was very helpful. they answered every question i had very well
June 28, 2026
Reply from Travel House - Neath
Thank you for your wonderful feedback! We're so pleased to hear that our team was able to assist you and answer all of your questions thoroughly. We appreciate your support!
The lady that sorted my holiday was…
The lady that sorted my holiday was professional but friendly at the same time
July 3, 2026
Reply from Travel House - Neath
We're happy to hear our team provided both professional and friendly service for your holiday arrangements. We appreciate your kind words.
Reply from Travel House - Neath
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience and appreciate you sharing your feedback.
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