The agent was very helpful nothing was to much trouble for her. Explained everything and made sure we understood. Very knowledgeable it the areas we were asking about. And her advice helped us make... See more
Company replied
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See what reviewers are saying
Laura is a very professional and reassuring member of the travel house Neath. She always goes above and beyond to get deals within our budget. She's got a lot of knowledge on different countries and w... See more
Company replied
Warm welcome from friendly staff. Needed advice on booking a MSC cruise. Naomi was very helpful knowledgeable and patient. Explained the different cabin categories, prices and showed us a video of th... See more
Company replied
Friendly staff providing excellent service. Provided with a few options and send to me to decide. Thank you Tasmyn 😊
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
15 Angel Street, Neath, SA11 1RS, West Glamorgan, United Kingdom
- 01639636858
4.9
Excellent
247 reviews
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This company invites their customers to review, whether positive or negative
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As always very helpful and delt with…
As always very helpful and delt with efficiently by Laura.
May 30, 2026
Reply from Travel House - Neath
We appreciate your kind words! We're delighted to hear we were so helpful and efficient. Thanks Laura
Exceptional as always.
May 21, 2026
Reply from Travel House - Neath
We are so pleased to hear you had a good experience. Your kind words mean a lot to us.
Many thanks,
Eleri
Very good handling of the booking very…
Very good handling of the booking very helpful good staff explained everything
May 19, 2026
Reply from Travel House - Neath
Thank you for your 5-star review! We are so glad we made your booking easy and explained everything.
Many thanks,
Kira
Excellent
Very efficient and friendly staff couldn't do
Enough for us. Booking was very quick and easy. And travel house is a one stop shop currency and travel insurance can all be obtained there. Excellent.
May 15, 2026
Reply from Travel House - Neath
Thank you for your fantastic 5-star review! We are so pleased to hear that our team was efficient and friendly, and that your booking process was quick and easy. We appreciate your kind words!
Many thanks,
Kira
I love all the staff at the Neath shop
I love all the staff at the Neath shop. We have a lovely relationship, they understand me ( im a little complicated) and my needs. They spend as much time needed to go through and explain and go beyond expectations to help me get the best out of my holiday experience.
Review from Karen bradley
May 12, 2026
Reply from Travel House - Neath
We're so happy to hear about your wonderful experience with our Neath team! It's fantastic that they consistently exceed your expectations, ensuring your holiday planning is always exceptional. Thank you for sharing your kind words.
Many thanks,
Kira
Kiera was extremely helpful and really…
Kiera was extremely helpful and really supported me. She could not do enough for me.
May 14, 2026
Reply from Travel House - Neath
We are so glad to hear our team provided such excellent support. Your kind words mean a lot to us.
Many thanks,
Kira
Reply from Travel House - Neath
Thank you for your kind review its always a pleasure to book you.
Laura
Great assistant very helpful and our…
Great assistant very helpful and our holiday booked easily
May 10, 2026
Reply from Travel House - Neath
We are so glad we could assist you with your holiday booking! Many Thanks Kira
Fine the girls were very helpful and…
Fine the girls were very helpful and explained everything about the trip and the ship .
May 9, 2026
Reply from Travel House - Neath
Thank you for you kind review hope you have a lovely cruise.
Laura
…good experience
Laura was very helpful and polite took the time to explain everything to us and extremely knowledgeable
April 21, 2026
Reply from Travel House - Neath
We appreciate your 5-star review! and your kind words.
Laura
Really good customer service
Really good customer service. Laura spent a lot of time going through the holiday to ensure it met my requirements and also provided information on additional offers
April 17, 2026
Reply from Travel House - Neath
We're so glad to hear you had such a positive experience with our team. We always aim to ensure your holiday meets your needs perfectly.
Laura
Lovely staff very helpful
April 15, 2026
Reply from Travel House - Neath
We are so glad you had a good experience. We appreciate your kind words.
Many thanks,
Eleri
Professional friendly staff
March 22, 2026
Reply from Travel House - Neath
Thank you so much for the wonderful review!
Many Thanks,
Alice
the staff were warm and pleasant very…
the staff were warm and pleasant very welcoming my various inquries were sorted out with no problems in very nice calm manner
March 25, 2026
Reply from Travel House - Neath
Hi Anthony
Thank you for your kind words, we are glad we were able to get this booked for you
Many Thanks
Kira
It was reassuring to deal with such friendly staff…
It was reassuring to deal with friendly, patient & knowledgeable staff, which makes our holiday booking experiences so easy.
March 14, 2026
Reply from Travel House - Neath
Good Morning,
Thank you for you kind review! Always happy to help :)
Alice
New Zealand Tour
Staff were friendly and helpful.They explained ie Travel Insurance so important relating to our age.
March 12, 2026
Reply from Travel House - Neath
Hi Anthony
Thank you for your support and thank you for your kind works , I'm so happy that we were able to get this booked for you
Many Thanks
Kira
Very helpful
Very helpful, and I didn’t have to wait long for a call back. Very prompt.
March 12, 2026
Reply from Travel House - Neath
Thank you for your kind review
Kind regards,
Laura
Tasmin was keen to meet our expectations.
Tasmin was keen to find exactly what we asked for and was patient when we had to explore other dates etc.
March 4, 2026
Reply from Travel House - Neath
Hi Rhian,
Thank you for the wonderful review :) It was a pleasure finding the right villa for you and your family!
Many Thanks,
Tasmyn
Being able to speak to someone face to…
Being able to speak to someone face to face. Friendly helpful staff
March 10, 2026
Reply from Travel House - Neath
Hi Marlene,
Thank you for your wonderful review :). It was lovely seeing you again yesterday & booking your holiday!
Many Thanks,
Tasmyn
Excellent communication from the lady…
Excellent communication from the lady who served us. Very helpful
February 28, 2026
Reply from Travel House - Neath
Thank you for your kind review it was a pleasure to help you book your lovely holiday.
Kind regards,
Laura
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