Always willing to go extra mile , listen to What you looking for , don't rush , always Delivered excellent holiday can't do enough For customers do all boarding passes + paper work, stress fr... See more
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Review summary
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Reviews shaping this summary
We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... See more
Company replied
Nicola was as cheerful and helpful as always, checking things through to make sure everything was to our liking before finalizing our details. Felt taken care of and not rushed.
Company replied
The booking process was easy, relaxed, we had our children with us and staff were amazing with them. We didn’t have a particular holiday in mind but with a few ideas on what we would like the staff ma... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Travel House, Unit 44G Cwmdu Parc,, SA5 8JF, Swansea, United Kingdom
- 01792 293743
- hello@travelhouse.co.uk
- www.travelhouse.co.uk
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Lovely staff Nicola jones was…
Lovely staff Nicola jones was exceptional in dealing with our needs very efficient and thoughtful of all our needs and requirements sorted out every so helpful and friendly first class service will definitely be back to book again with her
September 5, 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was exceptional in assisting with your needs and provided such a helpful and friendly service. We look forward to welcoming you back again soon.
Reply from Travel House
Thank you for your very kind words, it was a pleasure to assist you
Kind Regards
Travel House Llanelli
Lisa was welcoming
Lisa was welcoming, warm and made us feel valued. Tailored our requests and searched to find us a really good deal. We always book in Brynhyfryd, always get first class service, thank you !
September 3, 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive first-class service and that your requests are always tailored to find you a great deal. We appreciate your kind words!
Kind Regards,
Travel House Brynhyfryd
Reply from Travel House
Thank you for your 5 Star Review. We are so pleased that you found us helpful. Kind Regards Travel House Port Talbot
Excellent service as always
Excellent service as always, when booking though Travel House Blackwood, Nicola and all staff always happy to help
September 4, 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive great service from us. We truly appreciate your high recommendation.
Efficient service
Efficient service, friendly and professional. Answered all questions.
September 4, 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Took time to find me best deal…
Took time to find me best deal available very helpful
September 4, 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
The staff went our of their way to be…
The staff went our of their way to be helpful, from collecting brochures, to my request for details of our trip and the to my coming ba k in to book and ask more questions. Great experience, wonderful helpful and friendly staff 10 out of 10.
August 6, 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our staff went above and beyond to assist you with your trip details and questions. We truly appreciate your kind words about our helpful and friendly team. Kind regards, Travel House Llanelli😊
Lyndsey always a great help & full of…
Lyndsey always a great help & full of knowledge.
Always book with lyndsey,
August 27, 2026
Reply from Travel House
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
It's always a pleasure getting another holiday booked for you both, I am sure you will enjoy it.
Many Thanks
Lindsey Branch Manager
Travel House gorseinon
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our staff were able to assist you so much. We truly appreciate your kind words.
Excellent
Very helpful assistance from Lisa, worked past the shop closing time to finish my trip.
Much appreciated, fantastic customer service.
September 3, 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Excellent service
Excellent service! Carly was so helpful with booking our trip, would definitely recommend
August 27, 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Very good service really helpful
September 3, 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Sophie was amazing
Sophie was amazing, great communication, got me the best deal, service brilliant
September 2, 2026
Reply from Travel House
Hi, thank you for taking the time to leave us a lovely 5* review. I will pass this on to Sophie. Lisa
Assistant extremely helpful
Assistant extremely helpful, courteous, friendly and
knowledgeable. Nothing was too much bother for him and he spent time searching for us.
September 3, 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was welcoming, pleasant, knowledgeable, and patient. We appreciate you booking with us!
Kind Regards,
Travel House Brynhyfryd
Charlie at Travel House Cwmbran was…
Charlie at Travel House Cwmbran was brilliant. She was very helpful and looked after us.
September 1, 2026
Reply from Travel House
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was very helpful and looked after you so well. We truly appreciate your kind words.
Happy to help
I was really pleased with the information that Elaine had given me ,and the pleasant attitude that she put over..very helpful lady.
September 2, 2026
Reply from Travel House
Thankyou for your 5 star review, we are glad that you had a good experience with us. Thankyou for booking with us and we look forward to see you again in the future!
Kind Regards
Travel House Blackwood
Another great experience with Travel House.…
Booked another holiday with Travel House. Yet again had fab service with them. The staff have great knowledge of places and are always willing to help in choosing our destination. We had already booked 4 holidays this year with them and this week booked another 2. They go through everything with you and never rush you. I wouldn't go anywhere else.
September 2, 2026
Reply from Travel House
Thank you so much for your lovely 5* review, Were delighted to hear that you've once again had a great experience with us and that you continue to choose Travel House for your holidays😊 Regards Naz
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