Absolutely loved my Black Friday mystery items gift bag. I received really lovely good quality products which have been great for gifts and keeping myself! I received a mug, hot chocolate, pen, plan... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company is absolutely outstanding! The quality of gifts are just gorgeous especially the Pajamas. The packaging is beautiful and is one of the nicest gifts to open. The service is seamless from s... See more
Company replied
Over the last week, I’ve made several purchases, including two mini gift boxes, a set of pyjamas as a gift, and a make‑up bag for myself. The recipients of the gift boxes were thrilled with their con... See more
Company replied
Outstanding customer care from this company. I was organising a Treatbox to be sent for a birthday gift and I wanted to customise one of the Ready to go boxes as the recipient has some food allergies.... See more
Company replied
Company details
Written by the company
A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.
Contact info
1 Maunsell Road, , TN38 9NL, St. Leonards-on-Sea, United Kingdom
- 01424552410
- zoecharlton@treatboxuk.com
- www.treatboxuk.com
4.6
Excellent
1K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always gorgeous products
Always gorgeous products. Very well chosen, high quality. I dont tend to favour the prints? But that's just me! Always beautiful self care items in one beautifully wrapped box!
December 1, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Congratulations gift
Purchased a treat box for a friend to congratulate on a new job. They were thrilled and loved everything in there! Particularly love the option to select individual items bespoke to the gift receiver.
Great items. Couldn’t recommend more!
November 28, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Fantastic company
Fantastic company, excellent quick service and great quality products. I'm loving the advent calendar so far and the contents of the Black Friday mystery bag are amazing. Will certainly order from again x
December 4, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Monthly box lover
Always love my December monthly box. Monthly boxes are great, they always arrive quickly and are always lovely. If there's ever anything I don't like it's always nice enough to pass on as a gift to someone else. December box always has all the festive feels 🥰
December 2, 2025
Unprompted review
Reply from TreatBox
Hi Natalie,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are glad that you love our Monthly Subscription Boxes.
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
Treat box
Fantastic service pjs lovely quality delivered promptly. Had item
Missing dealt with it efficiently and with speed.
December 2, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
What a treat!!
Love being able to get gifts that are good quality and beautifully packaged.
November 27, 2025
Unprompted review
Always a pleasure receiving my box of…
Always a pleasure receiving my box of goodies each month......a highlight that I look forward to, all items are thoughtfully chosen and put to good use. I like sharing some of the items with family too.....sharing the joy 😊
November 27, 2025
Unprompted review
Gift experience
Have enjoyed using this company as it makes life easier for getting presents together for the family would have given 5 stars but the last box ordered the box was damaged when contacting customer service the response was very quick however solution was I pay for another box which I felt as this was no fault of my own the company would’ve sent a replacement box FOC as this is completely out of my control maybe be something to review, thanks again for helping us blokes out for gifting!!
November 19, 2025
Unprompted review
Ordered for delivery on 15th Dec so not…
Ordered for delivery on 15th Dec so not yet able to review this order.
Past orders have been very good, quality excellent and choice great.
November 9, 2025
Unprompted review
Don’t buy the Mystery Birthday Box
Don’t buy the Mystery Birthday Box.
Ordered this, as I was sent an offer to buy it for half price. Honestly have buyers regret so would not want anyone paying over £30 for this one! It truly looks like items that don’t get picked or don’t sell well, are thrown into this mystery box to get rid of them. The only item that was remotely nice was a hair scrunchie, so I basically paid £17.48 for a nice hair scrunchie.
I’m hoping this was just a Friday afternoon one-off bad job done, because usually everything I’ve bought from this company has been lovely. Lesson learned though, will pick my own items in future and advise everyone else to do the same. To end on a positive, this company is brilliant at super-speedy delivery and it did arrive very next day:)
November 14, 2025
Unprompted review
Gorgeous products
Gorgeous products. Lovingly wrapped. Excellent value! Great as a treat or pick me up or gifts
November 18, 2025
Unprompted review
Love these treat boxes
Love these treat boxes, I have ordered several over the past 2 years & that are always well received. Easy to order quick delivery & lovely products.
November 5, 2025
Unprompted review
For better days ahead
Thus treat box is for my daughter ,instead of an advent calender. She has recently had a diagnosis of a long term condition & i felt it was something to cheer her up a little x
November 19, 2025
Unprompted review
Mini Thinking of You Ready to Go Treatbox
I ordered the Mini Thinking of You Ready to Go TreatBox for a friend who was recovering from an operation.
She absolutely loved her surprise especially the delicious biscuit 😋
Once again you delivered a quality gift in super quick time and for a great price. Thank you all 💖
November 13, 2025
Unprompted review
Reply from TreatBox
Hi Carole,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad that your friend loved her Mini Thinking of You TreatBox. We are so glad that we were able to be a part of bringing your friend some joy during a difficult time.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
10/5 - excellent company
This is probably the only company I’ve ever written a review about on multiple platforms. I’m SO impressed with the service, the quality of products, the packaging, THE COLOUR COORDINATION!!! Jesus take the wheel, women owned, women run. Attention to detail that boggles the mind! Beautiful work, I’ll be back (many times!)
November 16, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Perfect for a friend in need
A lovely gift which was perfect for a friend who is going through a very difficult time. She said it was just what she needed, and a lovely surprise. Delivered so promptly, too! I will definitely buy from TreatBox again.
November 16, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review.
We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Lovely birthday treatboxes.
I ordered a big birthday box for my sister in law. I somehow missed the part where u can choose date, so it went straight thru & would’ve arrived a month early. However a staff member managed to stop it going too early. She double checked address for me & put the correct date on. The emails were sent over the weekend & gave me peace of mind. The recipient loved her surprise gifts.
The October birthday box for my daughter was gorgeous & everything inside enjoyed.
August 25, 2025
Unprompted review
Reply from TreatBox
Hello,
Thanks so much for taking the time to leave us a reply, we really appreciate it.
We are so glad to hear that our Customer Service team were able to help you so efficiently. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Lovely things in my november box thank…
Lovely things in my november box thank you xx
November 5, 2025
Unprompted review
Reply from TreatBox
Hi Christine,
Thanks so much for taking the time to leave us a review, we really appreciate it!
We are so glad to hear that you loved the items in your November Box. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
Love these little boxes
Love these little boxes, socks are always a fav, lovely little seasonal collection of treats
November 12, 2025
Unprompted review
Reply from TreatBox
Hi Claire,
Thank you so much for taking the time to leave us your lovely review!
We always love hearing that our customers are happy and we are so pleased that you are treating YOU!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
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