Absolutely loved my Black Friday mystery items gift bag. I received really lovely good quality products which have been great for gifts and keeping myself! I received a mug, hot chocolate, pen, plan... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company is absolutely outstanding! The quality of gifts are just gorgeous especially the Pajamas. The packaging is beautiful and is one of the nicest gifts to open. The service is seamless from s... See more
Company replied
Over the last week, I’ve made several purchases, including two mini gift boxes, a set of pyjamas as a gift, and a make‑up bag for myself. The recipients of the gift boxes were thrilled with their con... See more
Company replied
Outstanding customer care from this company. I was organising a Treatbox to be sent for a birthday gift and I wanted to customise one of the Ready to go boxes as the recipient has some food allergies.... See more
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Company details
Written by the company
A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.
Contact info
1 Maunsell Road, , TN38 9NL, St. Leonards-on-Sea, United Kingdom
- 01424552410
- zoecharlton@treatboxuk.com
- www.treatboxuk.com
4.6
Excellent
1K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Surprise Gifting
There are so many different options for gifts, you can either pick your own or choose a box already made up. I’ve purchased many of these boxes for family & friends and listening to the surprise in their voices melts my heart, they are definitely worth the price x
November 11, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Lovely premade boxes and also ability…
Lovely premade boxes and also ability to make my own. Super quick delivery. Lovely packaging. Went down really well with the recipients. I ended up buying another and will no doubt buy more in future.
October 28, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
AMAZING COMPANY!!
AMAZING COMPANY!!
I ordered a box for my friend back in the UK as I now live in Australia. She was so happy with her TreatBox and it was so nice being able to pick out items I truly think she’d like rather than ordering a generic pre-filled gift box from other companies filled with tat and lavender hand creams.
I will 100% be using TreatBox again!!💖🫶🏼
October 28, 2025
Unprompted review
Reply from TreatBox
Hi Lydia,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that your friend in Australia loved her TreatBox!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Fabulous first seasonal subscription…
Fabulous first seasonal subscription box. Love all the items and looking forward to my future boxes. Thanks team TreatBox.
November 9, 2025
Unprompted review
Reply from TreatBox
Hi J,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that you loved your Subscription Box.
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
The November treat box
The November treat box was amazing especially those beautiful socks. It was a feel good switch off box.
November 5, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your lovely review!
We always love hearing that our customers are happy and we are so pleased that you are treating YOU!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
Beautiful treats
Beautiful treats, made a smile on my face and a warm uplift to my heart. Love them.
November 8, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your lovely review!
We always love hearing that our customers are happy and we are so pleased that you are treating YOU!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
All resolved
Ordered so many of these boxes this year as I've been ill & wanted to thank everyone who have supported me through. Ordered 4 Christmas treatboxs (3 to be delivered in December and 1 to come to my address for a friend so I could write a personal message) On opening the box I was shocked at the difference from other boxes that I've gifted. Contents just put in with a handful of shredded paper on the top. No tissue paper, no bow and a shabby looking outer box. I could have made one myself for half the price & twice as nice. I'm now worried about the quality of the other 3 boxes I've ordered that are being sent direct to the recipients. This box was marketed as a "luxury" Christmas treatbox and I'm so disappointed that this isn't what I received.
Edit ***
Treatbox contacted me directly to resolve this issue swiftly. I am now reassured that this was a one off mistake which they have gone above and beyond to resolve. Thank you
October 30, 2025
Unprompted review
Reply from TreatBox
Hi Gillian,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that we were able to resolve your issue, we would never want any of our customers to feel disappointed but we are so happy that we have been able to turn your experience around.
We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding.
Thank you so much - TreatBox 💗
Loads of choice,quick delivery
Loads of choice,quick delivery, a great experience, the perfect gift
November 1, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Easy to order with a big range of…
Easy to order with a big range of lovely gifts to choose from.
October 23, 2025
Unprompted review
Reply from TreatBox
Hi Karen,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you are pleased with our range of gifts.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
Excllent surprise bag love these
Excllent surprise bag love these. Sell out fast highly recommeded and you buy again
November 1, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Build Your Own TreatBox
This was my first ever Treatbox order and definitely not my last! I chose the Build My Own Box option, which is such a great idea when the ready-made ones aren’t quite what you’re looking for. There are SO many amazing items to choose from—it was hard not to pick them all! I love that they offer themed boxes too, like Autumn and Christmas. Such a special treat! 🎁✨
October 24, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Love!!
I love receiving a treatbox everything is high quality and great products.
October 29, 2025
Unprompted review
Reply from TreatBox
Hi Emma,
Thanks so much for taking the time to leave us a review, we really appreciate it!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
I have been regularly buying from…
I have been regularly buying from Treatbox for a couple of years now and subscribed to their monthly box.
Monthly boxes are always great and full of fantastic items, I look forward to getting it every month.
Build your own and other boxes are also amazing value with a large number of item to choose from!
Can’t recommend enough!
November 3, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Treatbox offers unusual unique items
I generally think Treatbox is amazing and i'm glad I found this company as it is great for gifts and unusual things I wouldn't usually buy myself. I have subscribed to the monthly treat box since the summer and have loved all of the items, however the November box, I wasn't massively impressed with, which was a little bit of a shame. This wont stop me buying it every month because I still think the subscription in itself is great.
November 3, 2025
Unprompted review
Reply from TreatBox
Hi Jennifer,
Thank you so much for your kind words and for being a loyal subscriber! We're so happy to hear you’ve been enjoying your TreatBoxes overall. We really appreciate your honest feedback about the November box, it helps us keep improving and curating things you’ll love each month. Thanks for continuing to treat yourself with us!
Thank you for making our day - TreatBox 💗
I love this company
I love this company. It's the one subscription I can't be away from for very long because it brings me so much JOY. The little treats that it contains make me feel treasured and listened to without me having to do anything.
I'm a mum of a toddler and very often feel like I don't matter. This little box of lovingly curated goodies gives me something to look forward to. They get it so right so much of the time.
I'd recommend to anyone, but especially mams because YOU DESERVE A TREAT, OKAY?
November 4, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your lovely review!
We always love hearing that our customers are happy and we are so pleased that you are treating YOU!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
Monthly subscription box
I received my first monthly subscription box in October and really loved it, a lovely selection of items that were useful. November’s box however is underwhelming - several bits of printed card with affirmation type slogans / checklists and a rather unpleasant smelling body spray, there are a couple of nice items but it’s really not good value for money and overall more of a disappointment than a treat. I’m hoping for a better treat in December!
November 3, 2025
Unprompted review
Reply from TreatBox
Hello,
Thank you for taking the time to leave your review.
We are extremely sorry to hear your experience wasn't what you expected.
Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers.
We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received.
If we can help further with this please do email us at hello@treatboxuk.com.
We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding.
Thank you so much - TreatBox 💗
Customer service was fantastic
Customer service was fantastic. The treat box arrived to my friend really quickly and she was delighted with it. Highly recommend.
October 19, 2025
Unprompted review
Reply from TreatBox
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
It's easy to use and well organised.
It's easy to use and well organised most of the time and I enjoy using your service, only one thing to note, is that if your making your own box up, you can't save the items you have selected until you have gone through the whole process before checkout and then you save the whole box, so if anything happens to the page you have to start all over again, which can be a bit annoying especially if you can't remember what you've selected, which has happened to me a few times, aside from that I love your service and have used it quite a few times for myself and for my friends and family.
October 16, 2025
Unprompted review
Reply from TreatBox
Hi Sammie,
Thanks so much for taking the time to leave us a review, we really appreciate it! Thanks so much for the feedback on our website and the Build Your Own process, I will pass this on so that we can look into it.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Super easy site to use and fabulous…
Super easy site to use and fabulous gifts
October 12, 2025
Unprompted review
Reply from TreatBox
Hi Lucie,
Thanks so much for taking the time to leave us a review! We really appreciate your kind feedback.
Thank you for making our day - TreatBox 💗
Superb
Loving the subscription boxes and this brand overall! The autumn limited edition box was superb and have also used a few already made boxes as birthday treats for friends!
October 6, 2025
Unprompted review
Reply from TreatBox
Hi Jane,
Thanks so much for taking the time to leave us feedback, we are so glad to hear that you love our Subscription Boxes!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
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