TrentaHost INC. Reviews 

Been using these since the first week they launched around 7-8 years ago.

you always remember a good host, never forgot the name.

totally worth it!!

a*****

5 stars all day long

Fast, very helpful

TrentaHost is great. Any issues that I have they are able to help me resolve them as quickly as possible.

Excelent! Number one !

Brand new customer and initial opinion couldn't be better. Had a problem with maxmind and invoicing and they were quick to fix it, setup my account as well as restoring my cPanel backup.

Great support from a brilliant hosting company! When you need help someone capable and willing to help is all that matters. I was impressed with TrentaHost and their support staff. Highly recommend these guys.

amazing customer service! managed to get me a coupon and answer to all of my concerns and they allow portforwading on vps!! simply the best services and providers!!!

VERY BAD SERVICE. I bought UnManaged DDOS Enterprise VPS and 5 ips for a chat program I manage. Ips did not work I had to open many tickets, to solve the problem. My sb0tchat was under attack, I rewrote tickets and they say they will act but they don't solve anything. Good for charging products but they take forever to reply. BAD BAD SERVICE. Not worthy.

They dont help very fast and ive lost hundreds of players because of this shittyhosting company. They dont offer any refunds or discounts.

I give it 1 extra star for being cheap, but reliability and customer service is very poor. It is almost as if they have 3 Staff Members..
Why not expand if you are making enough money? Why make the customer wait on services? Best question of all.. Why have a live chat if the people running it don't have a clue on what your situation may be which leads in us having to write a ticket and wait hours to hear that you are looking into the situation and then to wait another few days to get anything accomplished.
I have been with Trenta for just over 8 months and it has been nothing but hell.

Be careful... They will blame you for people that try to hack the vps and mine and crane bitcoin on. My thoughts tbh is that it's them, making side money off people, seeing as I felt as I was to blame.

All in all my business is now on hold AGAIN (for the 8th time)
while I wait days on days for a solution.

Excellent Service Provider for Years.

You may have a difficult time finding an as robust, malleable, responsive, available, well priced service provider as TrentaHost.

They have matured greatly over time and have consistently followed through on their issues.

When issues happen, you're made aware of almost exactly what it is and an ETA.

On maturity; their service availability and reliability has adapted over time and become much stronger.

I have had many experiences with hosting providers. My forum is going on for more than 20 years now. I need reliable hosting and it is here at TrentaHost. I had a great provider before TrentaHost but they turned on me and said my forum was DDOS attacked. Well, they would not provide any protection and their attitude changed considerably after the problem. I was told later on that it was probably not my forum but some other site on the same machine. In any case, TrentaHost provides the much needed protection and all at a competitive rate. The support has been good, sometimes great. There is a little less hand holding but the bottom line is that they are reliable which is the main thing you want.
I would recommend them highly.

So far I have had a great experience with these guys currently 3 months into extensive use of my services and the support department, it has been a learning experience for me, not so much for them lol
Every time I contact support they get back to me and solve my issues for me! Usually I don't have to lift a finger although I'm usually there trying to figure out why the issues occur and they explain them or lead you in the right direction and always just excellent service from these guys

I've been using trentahost since 2013 they've always been excellent, great prices.

I bought them a reseller hosting
I had a problem and Mr. Seth solved the problem and helped me
They have no problems
They have expert technical support
I was exposed to DDoS Attack and they helped me protect my business

Here i am again writing a negative review! Over the last few weeks my vps has been experiencing 50% uptime 50% downtime, with ZERO response from customer service "live support for up too 15 hours after inital contact" , today my vps has been down more than its been up! NOT TO MENTION its shutting down abruptly so my ide isn't saving my character files and keeps corrupting them causing data loss and severe headache to me and my team. My last review was about customer service overall being bad , and at the time i had nothing but great things to say about Uptime ,UNFORTUNATELY AT THIS time i would have to say overall customer service, and Uptime is on a scale from 1-10 , a 4. I've had multiple services through them and have already canceled one this month, and if current issue isn't resolved soon i will be forced to reconsider my service with you all together and move elsewhere.
sorry again for the bad review i hope this gets addressed immediately !

5 Star hands down!
I had the help of Seth, Mason, and Mark.
All together they sorted any issue I had and also gave me information that helped me decide what i actually needed, AND it saved me money! I would recommend that you atleast give TrentaHost a chance and let they're legendary customer service give this review justice! :) I am very happy with my decision!

very good company for starter vps from dedicated srvers, would definately reccommed it, 5 stars :) and also, "mark" on live support very helpful 5 stars to you mark.

They provide a good service for the cost of using them. Little hiccups here and there but you get what you pay for and not quite as good as the top ones like hostgator, but not bad either. They provide a basic service at a good price. I've been with them for about a year and a half now. They refunded me when I purchased something that I did not need which was very nice of them and greatly appreciated. Mark in particular is doing a great job when handling tickets. One thing I would change though is their online chat support that is advertised to be 24/7. Most of the time when I use it I don't receive a quick response from an agent, it usually seems to take at least a half hour sometimes even an hour or more.

Summary
Pros: Good hosting for their inexpensive plans, support is good when they reply
Cons: Response time could be a little faster if they advertise 24/7 support, a little more hiccups than top webhosters but they don't last long either

If you're looking for cheap webhosting trentahost is a great option but just keep in mind there has to be a trade-off somewhere for the prices they are able to offer.