TrentaHost INC. Reviews 

Great customer service and a great price too! Thanks for your help Trentahost!

Very good support and always helped, Great hosting option!

Best hosting in my opinion. They are very quick to provide my servers and they always help me 24/7. Honestly glad i went with trentahost as they have quality servers and quality support. Would recommend to anybody looking for great hosting.

Very professional! Very easy install. Thank you!

Great to work with. Fast servers, and when I had a problem (caused by myself) they diagnosed and fixed it within minutes.

Fantastic experience on my 3rd day here already and loving every second of it! highly recommend anyone to purchase this vps, it is really cheap and the setup was straight away, any issues or questions i had were answered and resolved within a matter of hours, and i can imagine they get real busy too, great team here!

The support team here at trentahost are more than helpful and super kind to any and all customers. They're more than helpful they're fast! Fast to respond on live chat and even faster when your facing any issues. Definitely a 5 star!! I would recommend trentahost to any and everyone!!

They are responding quikly and whenever you need them they are here for you great services!!!

They have great a support chat. Always solving problems.
I have been with them for about 2 years and no problems so far.

4:04PM - I placed my order with them expecting instant deployment as that is what is advertised on their site.

4:48PM - I have informed them in a kind manner that I am no longer interested in my order and have found another hosting provider that had similar if not better price and product.

9:23PM - Deployment finally happens and they then say that because it was deployed and activated, I am no longer eligible for a refund. I clearly have informed them before deployment that I would like a refund but they then proceed to deploy and activate anyways. This is both unreasonable and unprofessional of trentahost.

In my second ticket to trentahost, I state that they have a 24 hour money back guarantee policy. They simply state that due to deployment of the server, "as per their norms, no refunds."

So in summary, I inform the company less than an hour after purchase, before deployment to get a simple refund. They deploy my unit hours later and say no refund. They are supposed to have instant deployment and a 24 hour money back guarantee. In this case, no matter how quick you are, the moment you hit that button to pay them, you are not getting it back. I urge all new customers to be aware of this and I am highly disappointed in this kind of practice from a company.

EDIT: With TrentaHost management reaching out, we were able to reach a resolution. It was a miscommunication from one of their support agents that had lead to this escalation. +1 to their management team for providing the full refund and even an additional $20 in future credits if I wish to use their services in the future. Thank you TrentaHost Management

trenta Started good, but now support is really bad, slow, takes nearly a WEEK for response!!!

So i was with another host that had endless problems and could even end a ddos attack, spent 4 days with this other host going back and forth and just left and got a full refund of everything i come across Trentahost and did some reading and "Mark" sales guy started to talk to me and I went with them for shared hosting they offer great support and respond pretty good well Mark does anyways. I had a problem with the sharedhosting not showing files on a media center, while other support/sales guy couldnt help i waited for Mark again lol yes this guy is super helpful and he got me setup with a vps where my zip files can be seen in a media center now. I told him was ready to leave and find another host but he said let me try and fix it and my god he did. If want great hosting and help go with them.

Brilliant company, never experience any problems with the services I use. Prices are very cheap, and their customer support is top notch. I am new to webhosting so I have plenty of questions and problems, and they are always willing to assist me.

Great customer support, excellent service.
Trentahost have been my go to guys for the last 3 years for all Web and VPS services. I rarely have come into any trouble using Trentahost and on the slight occasion something is wrong, their live support team always manages to fix the issue in a timely manner and with professionalism. Would recommend not only for the affordable prices but for the quality assurance you're getting when you sign up.
I would like to personally Thank Mark from Trentahost support for his fantastic help and attitude.

- Connor

very helpful response from the trentahost team, when i had trouble with one of my servers.
quick and fast response, and even further helped me by giving me advice etc.
highly recommend!
thanks trenta! will be buying from them again!

Really great customer service and fast customer service. Very cheap too. Would recommend

Some of the best support I have ever had and I have been in the IT industry for over 20 years.

I have been a loyal customer of TrentaHost ever since 2014. I came to know about them via Google. Their hosting plans are not only cheap but at the same time it has QUALITY. It's not often we see hosting like this. The support team & live chat are really dedicated, helpful and friendly people. I'd highly encourage people to go with TrentaHost. The best anyone could ever ask for!

Hands down best instant support staff, and great valued items to be bought from them. I highly recommend using them for any needs!

They have everything I could possibly need and more!

I started out with Mason L, probably more flustered than I'd like to admit, anyways I ended up with Mark G and he was very pleasant and professional. I will be doing future business with Trentahost because of his help.