Trewarne Fine Jewellery Reviews 136

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This store and the lovely jewellery they offer is outstanding, and I am completely captivated with it. They take the time to understand their clients' individual wants and events, and provide inspired... See more

Rated 5 out of 5 stars

I would recommend this store to anyone looking for lovely jewellery. All of their things are fantastic and unique, from watches to rings to necklaces and bracelets! I purchased a necklace and am reall... See more

Rated 5 out of 5 stars

This company and the beautiful jewellery they offer are fantastic. They take the time to learn about their customers' individual requirements. Trewarne made purchasing these lovely earrings incredibly... See more

Rated 5 out of 5 stars

Recently had my Mums engagement and wedding rings resized by Trewarne. Her wedding ring, which had not been taken off since Dad put it on in 1959, also needed repairing as it had been cut off when Mum... See more

Company details

  1. Jewelry Store
  2. Clothing Store

Information provided by various external sources

The Trewarne family have been making people feel happy with jewellery since 1932. We specialise in diamond engagement and wedding rings. We are premier retailers for the following brands. Hearts On Fire, Ole Lynggaard Copenhagen, Melbourne Goddess, Hermitage Diamonds, Kenzo, Nina Ricci plus many more. We have two stores located at 234 Collins Street, Melbourne CBD and Southland Shopping Centre.


Contact info

4.9

Excellent

TrustScore 5 out of 5

136 reviews

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Rated 5 out of 5 stars

Fine Jewellery

We have now brought many pieces from our favourite jeweler. The family feel, the exacting taste and style of the store and stock has lead us to buy vintage, design and unique pieces.
After sales service and friendliness has always been great. They also love and display their makers' skills too representing a love for the works they sell, make and support.

September 4, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic Service!

Went into Trewarne to get my engagement ring repaired. Extremely happy with the quick service. Would highly recommend.

August 25, 2016
Unprompted review
Rated 5 out of 5 stars

Personalised experience

I visited several jewellers trying to find someone that could assist me to design an engagement ring for my now fiancé. Travis and his team understood exactly what I envisaged and created the perfect ring.
Travis is now working with us to create our wedding bands and gets as excited as we are about the process. I would recommend Trawarne Fine Jewellery to anyone that would like a warm, personal experience and high quality results!

August 24, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Hi John, we take great pride in bespoke ring design. We are always happy to hear our customers feel the same.

Rated 5 out of 5 stars

Fantastic customer service

I called ahead to check on a baby bracelet that I had see online. The Collins Street store didn't have it in stock and without hesitation immediately transferred one from another store. I wasn't sure if it would fit and was told that they would happily refund or exchange it if need be. Will be recommending Trewarne to friends and family!

August 22, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Hi JK, always like to hear we are doing our best for our customers, thanks

Rated 5 out of 5 stars

beautiful, unique & quality jewelry

I have purchased many unique & beautiful items over the past 8 years from Trewarne for my wife who wears the jewelry on a daily basis. The service from Travis and his team makes you feel like family. If you really want something special and bespoke that comes from an artist, be sure you ask Travis what he is working on now. Thanks

August 17, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Hi Peter, thank you for all your business over the years. We appreciate your loyalty and your kind words.

Rated 5 out of 5 stars

Beautiful and fast service

Great service and a beautiful shop!

The diamond came loose on my fiancé's engagement ring while we were visiting Melbourne and Trewarne jewellery did a brilliant job of repairing it and cleaning up the ring.

Thanks so much for the fast repair!

August 17, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Hey Jack, thanks for your review. Glad we could save the day!

Rated 5 out of 5 stars

Travis and the team at Trewarne are exceptional.

Faced with the largest and most important Jewellery decision of my life (engagement ring), I was carefully and thoughtfully guided through the myriad of options and diamond terminology. Travis and his team are consummate professionals and I would recommended them for anyone looking to purchase or design a diamond for that special occasion.

August 17, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Hi Chris, many thanks for your kind words. Always happy to help our customers make the right decision.

Rated 5 out of 5 stars

Customer Service

Having purchased a number of pieces of jewellery from Trewarnes, I would not hesitate to recommend the quality of the items, their uniqueness and service provided by the staff.

August 10, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Hi Ian - thanks for the feedback. It's great to get positive reviews from our valued clients, hope to see you again soon.

Rated 5 out of 5 stars

Great honest service with a smile

Davina was amazing, didn't pressure us into anything but gave us honest advice and service with a genuine smile.

August 3, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Hi Aj - thanks for this feedback. We love to hear this feedback about our great team members.

Rated 5 out of 5 stars

Excellent all round

Staff were fantastic & nothing was too much trouble. Highly recommend this store to anyone.

May 15, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Great feedback, thanks

Rated 5 out of 5 stars

Excellent to deal with

Polite and pleasant, just what you want in customer service, would recommend to everyone 😊

May 15, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Thank you so much for your review!

Rated 5 out of 5 stars

a real gem

It doesn't get better than trewarne for the most stunning pieces that will make you feel like a princess. The staff are passionate and really know there stuff. They were so helpful in selecting the perfect piece for my special occasion. Highly recommend. You won't be disappointed.

May 13, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Thank you so much for your kind words, most appreciated

Rated 5 out of 5 stars

Pirchase

It was pleasure to deal with the stuff

April 29, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Our pleasure Gennady

Rated 5 out of 5 stars

Very personal and outstanding.

Excellent product knowledge and fabulous customer service with fine attention to personal needs.

April 28, 2016
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hi Anna, glad to hear that you liked our service, thanks

Rated 5 out of 5 stars

Great aervice

Really enjoyed the friendly and helpful service selecting a piece. Very happy

April 6, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Thanks Gary, we appreciate your review.

Rated 5 out of 5 stars

A++ for service and quality

I have bought a few items here and there as gifts for other people and I have never been disappointed by the care and service the Trewarne team has given! No matter how much or how little I'm planning to spend, they make sure that I leave 110% happy.

Very pleased, and I know it will just be a matter of time before I am back again. Keep up the good work Trewarne!

March 24, 2016
Unprompted review
Rated 5 out of 5 stars

Personal and professional service

Great quality product and superior service - I left the store feeling cared about, and had a very special time choosing my daughter's first birthday present.

March 2, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Hello Heidi, thanks for the honest review. We love to hear that our customers had a great experience at our stores. Hope to see you again soon.

Rated 5 out of 5 stars

Sugar Skull

I wanted a personal unique design for my daughter. A bit worried about how it would turn out. No need to have worried, it was absolutely beautiful with the very fine work. No hesitation to reccomend them for personal design and quality. Thank you soooo much. It was received with delight.

February 19, 2016
Unprompted review
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Reply from Trewarne Fine Jewellery

Hello Vanessa, we take pride in our custom designs for customers. Its great to hear you are so happy. Look forward to seeing you again in the future.

Rated 5 out of 5 stars

Very Satisfied

Fixed my bangle as quoted and a job well done.
Great customer service .

February 5, 2016
Unprompted review
Trewarne Fine Jewellery logo

Reply from Trewarne Fine Jewellery

Hi Sally, we always like to hear we have done well, see you again soon.

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