This store and the lovely jewellery they offer is outstanding, and I am completely captivated with it. They take the time to understand their clients' individual wants and events, and provide inspired... See more
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See what reviewers are saying
I would recommend this store to anyone looking for lovely jewellery. All of their things are fantastic and unique, from watches to rings to necklaces and bracelets! I purchased a necklace and am reall... See more
This company and the beautiful jewellery they offer are fantastic. They take the time to learn about their customers' individual requirements. Trewarne made purchasing these lovely earrings incredibly... See more
Recently had my Mums engagement and wedding rings resized by Trewarne. Her wedding ring, which had not been taken off since Dad put it on in 1959, also needed repairing as it had been cut off when Mum... See more
Company details
Information provided by various external sources
The Trewarne family have been making people feel happy with jewellery since 1932. We specialise in diamond engagement and wedding rings. We are premier retailers for the following brands. Hearts On Fire, Ole Lynggaard Copenhagen, Melbourne Goddess, Hermitage Diamonds, Kenzo, Nina Ricci plus many more. We have two stores located at 234 Collins Street, Melbourne CBD and Southland Shopping Centre.
Contact info
7/234 Collins Street, 3000, Melbourne
- 03 9654 9805
- info@trewarne.com.au
- www.trewarne.com.au
4.9
Excellent
136 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent and knowledgable staff
I went in knowing nothing about pearls for a gift for my wife. The assistant was extremely helpful and knew all about their production and quality - that for me, made all the difference.
February 5, 2016
Unprompted review
Reply from Trewarne Fine Jewellery
Hi Frank, its great to hear this feedback from you. We spend a lot of time training our staff so we can get happy customers like you, thanks again.
Professional and timely service
Pearl bracelet repaired in a professional and timely way. Kept updated with service advice. Friendly customer approach.
January 30, 2016
Unprompted review
Reply from Trewarne Fine Jewellery
Hello Marianne, its good to hear you were happy with the service received, many thanks.
Reply from Trewarne Fine Jewellery
Hi Monica, glad you were impressed by the staff and service, thanks
Stones
Trewarne were fantastic at looking at some gems I had commenting on their value and helping decide whether to set the stones. Then the choice of various settings. Good discussion and advice I felt very comfortable and confident.
January 20, 2016
Unprompted review
Reply from Trewarne Fine Jewellery
Hi Margaret. many thanks for your feedback, its appreciated.
Reply from Trewarne Fine Jewellery
Thanks Rachelle, we like to look after our customers
I found the service A1
as I was having jewellery enlarged and some remade I was extremely happy with the ideas I was given with ought totally trashing the ideas I had . Iam one happy shopper
December 2, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Hi Patricia, we are glad you're happy 😄
Perfection!
Hand made Hearts on Fire diamond engagement ring built to perfection. 100% satisfaction achieved.
September 5, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Thanks Adrian, glad your happy
Fantastic initial consultations
Very attentive and assuring staff. I'm looking forward to my finished product.
September 4, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Thanks Lucas
Knowledgable, Professional and Excellent Service
I purchased my spectacular Hearts on Fire rings through Trewarne Fine Jewellery. Travis and his team made the process very easy and the knowledge and expertise provided left me feeling very comfortable and informed making such an important decision. I would highly recommend Trewarne Fine Jewellery to any person wishing to purchase diamond jewellery!
September 4, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Thanks Olivia, we are glad that you decided on Hearts On Fire and Trewarne for your diamond jewellery purchase.
Great Jewellers
My favourite jewellers - love the hearts of fire diamonds!!
September 4, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Hi Sue, we are glad you are happy with your Hearts On Fire diamonds.
Outstanding...
I couldn't be happier with my experience at Trewarne. Selena exceeded my expectations every step of the way when choosing my stunning Engagement and Wedding rings. Highly Recommended.
August 19, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Hi Emma, its great to hear this feedback, thank you.
Great service. Lovely jewels. My go to store
June 14, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Hey Pam, glad we are your favourite jeweller. Our new Melbourne CBD store is open at 234 Collins Street, Melbourne CBD. Feel free to drop by for a look if you are in town.
Too good to be true.
I love the store. I have been a regular customer for 15+ years and have never ever left unhappy. In fact I should never enter the store as I always leave with less money and heavier hands. Great staff and great products. 💍💎
June 12, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Hi Amelia, thanks for your business over the years. It's great to know that our customers are happy.
Our new Melbourne CBD store is open at 234 Collins Street, Melbourne CBD. Feel free to drop by for a look if you are in town.
Great staff great jewellery
The staff at southland are friendly honest and helpful their jewellery is unique
April 29, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Hi Shirley, thanks for your review, most appreciated.
Engagement ring
Great service. I was able to exchange my ring two times until I was completely satisfied. So glad we bought from your jeweller.
April 16, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Hi Narelle. Glad to hear that you are happy with your ring. We will always work with our customers to make sure they get the best outcome, thank you.
The only jeweller I use
I have bought jewellery from Trewarne, had jewellery redesigned and jewellery repaired and would recommend Trewarne extremely highly.. Every time I enter the shop I am met with a smile and provided with excellent service. There is a wide range of jewellery and I have bought presents for my Mum, my friends and my daughter. They offer quality jewellery and their range includes "Hearts of Fire" and Oly Lyngard. I have bought pieces from both ranges and absolutely love them and receive compliments all the time. I feel no pressure to purchase and feel welcome every time I go into the store.
April 16, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Thank you so much for the great feedback.
Excellent service
Trewarne Jewellers in Melbourne offer an excellent service - I highly recommend them if you are looking for fine jewellery
March 27, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Thanks Judy
sales people need to know where product comes from
good service, however the salesperson could not tell me where the itm I bought was purchased, which I though was pretty poor.
she did not offer to find out either - again, poor service.
March 27, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Hello Jeanne, sorry that we were not able to give you the exact information you were looking for. Please feel free to contact me at our South Melbourne store 03 9690 4007 for any details you require. Travis Trewarne (owner)
Excellent Customers Service and Jewellery
Great customer service, impartial advice and a large selection of quality items... a real shopping experience.
Victoria is always so helpful - nothing is too much trouble!
March 11, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Thank you Paul for your review and your business. Victoria is most happy with your comments.
Excellent service and quality products
Excellent service and staff are most helpfull.
March 11, 2015
Unprompted review
Reply from Trewarne Fine Jewellery
Thank you Simon. It's great to get this feedback.
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