Triocars Reviews 

83
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our driver was very accommodating with the late changes with our flights. Had good communications and was very friendly.

Company replied

Rated 5 out of 5 stars

I had a very good experience with Triocars. I booked a pick up from central london to stansted airport at 02:40am for my husband. The driver (78 - Mohammad) called to advise he would be 5 minutes late... See more

Rated 5 out of 5 stars

Driver 111 , JP is very professionnal: he sends a wattsapp message to annonce his arriving. His car is very confortable and clean. He helps you to put in and out your luggages in the back of his car,... See more

Rated 1 out of 5 stars

Booked with another company who outsourced my journey to Trio.Despite numerous attempts to contact them to ascertain the exact pick up point, St Pancras Kings Cross covers a huge area, I couldn’t get... See more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(83)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very smart car

Very smart car, with phone charger provided, charming and knowledgeable driver. Excellent.

October 30, 2019
Unprompted review
Rated 5 out of 5 stars

Mizam

Mizam, the service was perfect. I'll definitely use it again.

October 28, 2019
Unprompted review
Rated 5 out of 5 stars

brillaint from start to finish!

Just brilliant service from start to finish. Fantastic communication, spotless vehicle. On time and with the perfect driver in JP. Will certainly book again.

August 6, 2019
Unprompted review
Rated 1 out of 5 stars

TERRIBLE company... do not use!

Just joining the list of bad reviews. TERRIBLE company. Had a taxi booked for 3.50am. They cancelled taxi at 3am and told me “to ring round or get an Uber”. Barely an apology or any acknowledgement for their mistake.

NEVER use.

July 16, 2019
Unprompted review
Rated 1 out of 5 stars

Trio Cars no show

I had booked my Trio Cars taxi well in advance using Taxicode. The pickup was from London City airport. Just as I was boarding the plane, I received a text to say that Trio Cars had cancelled. This left 6 passengers, one disabled, stranded. No explanation was given. This left me precious little time to arrange alternative transport. Where I come from, when you book a taxi, it turns up. Not so here apparently!

July 12, 2019
Unprompted review
Rated 1 out of 5 stars

Totally unprofessional and unreliable

They deserve 0 stars: worst taxi experience ever!!!!!!!
We booked a taxi to go to the airport and they didn't show up. We had to call the company to discover that nobody would come for us. They didn't even tell us about it. We almost missed our flight and had to pay a fortune for a very last minute uber. We had payed in advance for the service and still haven't got our money back, they are still ignoring our emails to get a refund so far. Absolutely unreliable and unprofessional.

July 7, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look